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7) Can I call from one Max or IP Phone to another?
Yes. You can place calls from any one of the Max units to another. You can also call from the IP Phone
to a Max and vice versa.
8) How do I call from one Max to another?
To call from one Max unit to another, dial "*72" followed by the account number of the person you are
calling. If the device is connected to a PBX, the PBX can be programmed to allow for simpler dialing
conventions. For example, if the user calls a particular account number frequently (such as a Max in a
satellite office), the PBX can be programmed for speed dialing.
9) Can I call any number through the Max (i.e. 911)?
Please be aware that special emergency and informational numbers (i.e. 411, 611, 911, 0) cannot
normally be accessed through the Max. However, if you have a Max with at least one FXO port, it can
be configured so that these calls are routed through the PSTN.
10) What issues will the presence of a proxy raise?
If a proxy is present, the Max unit will not operate.
11) If I already have a Max and want to add more, what are the installation issues involved?
You would add additional Max units to a network just as you would add additional computers to a
network. Make sure there is enough bandwidth present and the appropriate IP addresses are
available.
12) What will happen if all of the lines from the Max are in use? Can I still place a call?
The PBX can be programmed so that if all of the Max lines are in use, calls will be routed through
the PSTN. If this happens frequently, it may be time to add an additional Max or additional ports in
the case of the Max 8/16.
13) Will the Max work with LCR (Least Cost Routing) systems?
FXS and T1/E1 versions of the Max will work in conjunction with PBXs that feature least cost routing.
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