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Verify this is correct TCP/IP module by checking the MAC address number e.g.
"00:20:4a:ca:d5:60" is the same as the one written on the XPort TCP/IP module itself.
You may well get the statement "Adapter needs a valid IP address", so to correct the I/P
address, use the up and down arrows on the PC keyboard to highlight the XPort TCP/IP
unit in yellow and then press the ENTER key to select.
Now press the letter "I" and then type in the new IP address - which is valid for the
network you are using - press "Enter" again to accept.
The Xsearch List on the screen will now show your Xport unit with the MAC address, the
correct given I/P address and the UID number of the EXcel
2.18.3
Troubleshooting TC/IP
The XPort TCP/IP from new is not assigned any I/P address, to begin with it is default
0.0.0.0. Usually when connecting to the PC via a crossover cable or a network the
number of the I/P address seen will be something like 169.254.*.* this is a temporary
address and is awaiting a valid I/P address to be assigned.
When first searching for the XPort TCP/IP module you may not see the device if the
device is out of the I/P range of the PC. If you have difficulty in seeing the IP address of
the module in Xsearch, check that the PC has a range that can detect the temporary IP
address of the module. Try a laptop or PC using just a crossover cable, and assign the IP
address of the PC to be close to 169.254.0.0 with a subnet of 255.0.0.0 and no gateway.
Once you have changed the I/P address for the customers network you may not see the
unit on your laptop if it has been changed to a number out of the range of the laptops
I/P address.
2.18.4
Other ways to assign I/P address
If you continue to have problems then other software tools such as Lantronix Device
Installer and Telnet are other methods which may help you.
For further help refer to other TDSi I/P documentations such as "How to Correctly Set UP IP
Connections of TDSI Product located on your EX series Documentation CD or installed
with EXgarde Software on your PC, location C:/Program Files/TDSi/Documentation/.
Figure 19 - Selected channel
EXcel4 Controller
unit.
4
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