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Summary of Contents for Avaya 3700 Series
- Page 1 Installing and Configuring Avaya Wireless ® Handset 3700 Series in Avaya Aura Environment Release 4.7.6 Issue 4 February 2024...
- Page 2 Avaya can be a criminal, as well as a civil offense or offered within them. Avaya does not guarantee that these links will under the applicable law.
- Page 3 (or such successor site equipment according to the instruction manual. as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support. Note Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference.
- Page 4 Marks without prior written consent including interference that may cause undesired operation. from Avaya or such third party which may own the Mark. Nothing contained in this site, the Documentation, Hosted Service(s) and La operación de este equipo está sujeta a las siguientes dos...
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Page 5: Table Of Contents
......................... 28 Migration checklist Chapter 8: Resources...................... 30 ........................ 30 Documentation ............. 31 Finding documents on the Avaya Support website .......................... 31 Support February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document? -
Page 6: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document describes how to provision Avaya Wireless Handset 3700 Series and Avaya IPBS ® ® Access Point with Avaya Aura Communication Manager and Avaya Aura Session Manager Release 8.1.3 and later. Deployment engineers, administrators, solution architects, and support personnel who configure ®... -
Page 7: New Branding For The Avaya Ip-Dect Solution
New branding for the Avaya IP-DECT solution New branding for the Avaya IP-DECT solution In Release 4.7.2, the Avaya IP-DECT solution is rebranded to Avaya Wireless Handset 3700 Series. The following table provides rebranding details of the wireless handsets, base stations,... -
Page 8: Chapter 2: Overview
Chapter 2: Overview Avaya Wireless Handset 3700 Series system overview Avaya Wireless Handset 3700 Series is an IP-based cordless telephony and messaging system that delivers secure, high-quality wireless voice communications to mobile employees within a building or across a campus. -
Page 9: Supported Features
• Feature Access Code • Message Waiting Indication • Automatic Callback (Supported by IPBS and IPBL with firmware version 11.10.3 onwards) On your 3700 series handsets, you can use Feature Access Codes (FAC) to access the following Communication Manager features: Feature... -
Page 10: High Availability And System Failover Support
SIP environment, you must disable the SIP Endpoint Managed Transfer (SEMT) parameter on Communication Manager to make an attended transfer using the R4 key without any issues. Call logs in Avaya Wireless Handset 374x do not capture the attended transfers. -
Page 11: Multiple Device Access
The MDA feature is for a single individual's use. You can set the number of devices that can be used simultaneously for an extension using Avaya ®... - Page 12 The number of registered devices must match the MDA number you configure on System Manager. Otherwise, the MDA feature does not function accurately for DECT handsets. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document?
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Page 13: Chapter 3: Initial Setup
Avaya Wireless Handset 3700 Series components Ensure that the following Avaya Wireless Handset 3700 Series components are installed and upgraded with the minimum firmware version required to support SIP communication with Communication Manager:... -
Page 14: Installation Checklist
For more information about installation and configuration of the Avaya Wireless Handset 3700 Series system components, see Avaya Wireless Handset 3700 Series Installation and Administration Manual. Installation checklist The following checklist describes tasks that you must perform to set up Avaya Wireless DECT ® handsets in the Avaya Aura SIP environment. -
Page 15: Chapter 4: Avaya Aura Configuration
- Call Park Access Code: #20 • Network Region: Ensure that an appropriate domain is assigned. • IP Codec: Ensure that a codec set compatible with the Avaya DECT handsets, which support both G.711A and G.729A, is assigned. The Wireless DECT base station supports six codecs: G.722.2/G.711A, G.722.2/G.711MU, G.711A, G.711MU, and G.729. -
Page 16: Configuration Of Avaya Aura Session Manager
About this task If you choose UDP for the SIP protocol on the Avaya Wireless DECT Base Station, you do not need to add an SIP entity. However, if you choose TCP for the SIP protocol, then an SIP entity and an entity link are required for the base station. -
Page 17: Adding Avaya Sip Users
5. In the Communication Profile tab, do the following: a. In the Communication Profile Password field, type the communication profile password for the SIP user. You need this password while configuring the Avaya DECT handset user on the base station. b. Click Done. -
Page 18: Configuring Avaya Aura Messaging
About this task ® You can optionally configure Avaya Aura Messaging to support voicemail service on the Avaya Wireless DECT extension. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document? -
Page 19: Configuration Of Communication Manager Features For Wireless Dect Handsets
In an Avaya Aura SIP environment, Communication Manager provides several call features to the Avaya Wireless DECT handsets. You must set up these features for the SIP user extensions on Communication Manager so that the handset users can use these features. -
Page 20: Assigning The Automatic Callback Feature To An Sip User Extension
The user can now log in to the subscribed handset with the extension 3102. The handset user can now activate or deactivate the automatic callback feature for a call to a busy or unanswered handset. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document? -
Page 21: Chapter 5: Avaya Wireless Dect Base Station And Handsets Configuration
® Avaya Aura environment. For detailed procedures about configuring the base station, adding users, and subscribing handsets to the base station, see Avaya Wireless 3700 Series Base Station and Gateway Installation and Operation Manual. Accessing the base station web interface... -
Page 22: Configuring A Static Ip Address For The Base Station
5. In the Tones and Frequency fields, enter your region-specific values. 6. Select the Local R-Key Handling check box. 7. In the Coder field, type G711A. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document? -
Page 23: Configuring Session Manager Information On The Base Station
Avaya Aura SIP environment. Configuring both results in the best-effort mode for SRTP and might result in call failures. For more information about Secure RTP, see Avaya Wireless 3700 Series Base Station and Gateway Installation and Operation Manual. Note: ®... - Page 24 SIP users. Note the activation and deactivation codes for services such as Call Forwarding, Call Waiting, Callback, and Do Not Disturb. These codes are unique to the Avaya Wireless DECT system. For more information on the Supplementary Services, see Avaya Wireless 3700 Series Base Station and Gateway Installation and Operation Manual.
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Page 25: Adding A Dect User
6. Subscribe the Wireless DECT handsets to the base station and assign handsets to the users by navigating to Menu > Settings > System > Subscribe on the handset. Every 3700 series handset model can be slightly different to set up. For more details about subscribing a handset, see the respective handset user manual. - Page 26 9. (Optional) To change features in the Fty column, such as Call Waiting or Do not Disturb, click the plus sign (+). a. In the new window, select or clear the relevant services. b. Click OK. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document?
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Page 27: Chapter 6: Installation Verification
DECT base station. Verifying Avaya DECT registration About this task Use this procedure to verify that Avaya Wireless DECT handsets are registered to the Avaya Wireless DECT base station. Procedure 1. Log on to the Wireless DECT base station web console. -
Page 28: Chapter 7: Migration From H.323 To An Avaya Aura Sip Environment
Chapter 7: Migration from H.323 to an ® Avaya Aura SIP environment You can upgrade an existing Avaya Wireless Handset 3700 Series system that is currently using the ® H.323 XMobile signaling protocol to communicate with Avaya Aura Communication Manager using the SIP signaling protocol. - Page 29 Wireless DECT handset and assign handsets to the SIP Using documents. users. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document?
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Page 30: Chapter 8: Resources
Administering Avaya Aura Administer and maintain Avaya System administrators, ® System Manager Aura System Manager. implementation personnel, and service administrators February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document? -
Page 31: Finding Documents On The Avaya Support Website
Chat with live agents to get answers to questions, or request an agent to connect you to a support team if an issue requires additional expertise. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document? - Page 32 SIP entities ..............verifying static IP address ............handset registration ............Session Manager registration ........27 DECT system components ..........failover ................. February 2024 ® Installing and Configuring Avaya Wireless Handset 3700 Series in Avaya Aura SIP Environment Comments on this document?
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