Avaya 7406E Installation And Configuration Manual
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Avaya 7406E Installation And Configuration Manual

Avaya 7406E Installation And Configuration Manual

Digital mobile handset
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Avaya 7406E Digital Mobile Handset

Installation and Configuration Guide
Avaya Business Communications Manager
Document Status: Standard
Document Number: NN40110-301
Document Version: 02.02
Date: June 2010

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Summary of Contents for Avaya 7406E

  • Page 1: Avaya 7406E Digital Mobile Handset

    Avaya 7406E Digital Mobile Handset Installation and Configuration Guide Avaya Business Communications Manager Document Status: Standard Document Number: NN40110-301 Document Version: 02.02 Date: June 2010...
  • Page 2 Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/...

  • Page 3: Table Of Contents

    Getting help from a distributor or reseller ....... . 9 Getting technical support from the Avaya Web site ......9 Chapter 1 New in this release.
  • Page 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset ......41 Chapter 5 Maintenance mode.
  • Page 5 Button mapping ..........57 Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...
  • Page 6 Contents NN40110-301 NN40110-301...

  • Page 7: Task List

    Scanning the base station radio frequency ..............45 Scanning the environment.....................46 Installing the USB-to-UART bridge controller drivers ............47 Upgrading the base station firmware ................48 Upgrading the handset firmware ...................49 Verifying the firmware version ..................50 Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...
  • Page 8 Task List NN40110-301 NN40110-301...

  • Page 9: Customer Service

    Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/support.
  • Page 10 Customer service NN40110-301 NN40110-301...

  • Page 11: New In This Release

    Chapter 1 New in this release This is the first release of the Avaya 7406E Digital Mobile Handset. See the following sections for information about features: • handset — three-line LCD — six programmable one-touch indicator keys — choice of ring tones —...

  • Page 12: 20-Name Directory

    40 seconds. To charge or top-up the battery, place the handset in the charging cradle. For more information on the battery level indicator, refer to the Avaya 7406E Digital Mobile Handset User Guide (NN40110-110).

  • Page 13: Antenna Diversity

    You can upgrade the Avaya 7406E Digital Mobile Handset firmware when new versions become available. Use the USB to UART bridge controller, along with the FlashLoader program, to upgrade the firmware. For more information on how to upgrade your Avaya 7406E Digital Mobile Handset system, refer to Chapter 6, “Upgrading the firmware,”...
  • Page 14 Chapter 1 New in this release NN40110-301 NN40110-301...

  • Page 15: Introduction

    • Firmware upgrade components The Avaya 7406E Digital Mobile Handset connects to the Avaya KSU. Up to four lines run from the KSU to the Avaya 7406E Digital Mobile Handset base station. Each base station, of which there can be a maximum of two within 10 meters of each other, can accommodate a maximum of four handsets.

  • Page 16: Installation Considerations

    Output: 9 VDC, 850mA Installation considerations The Avaya 7406E Digital Mobile Handset is a cordless telephone system that allows you to freely move around your work space while on a call, and still maintain access to the telephone system features available to you.

  • Page 17: Operational Parameters

    The indoor range of the Avaya 7406E Digital Mobile Handset varies based on the type of office environment. The outdoor clear-line-of-sight range is 350 meters (1000 feet).

  • Page 18: Environment Layout Considerations

    (RFLAN), extensive machinery, computer equipment, and other cordless phones or wireless devices Place the antenna correctly to endure that the performance of the Avaya 7406E Digital Mobile Handset is at its best. Pick a central location and mount the antenna using the following guidelines: •...
  • Page 19 Chapter 2 Introduction Office facilities The Avaya 7406E Digital Mobile Handset can also be 46 m (150 ft) used in business premises with larger square footage and that have an interior layout that has a higher concentration of physical barriers. Full radio coverage at these facilities takes more planning to work around possible barriers.

  • Page 20: Handset Overview

    For this type of environment, contact your authorized Avaya distributor to discuss alternatives. Handset overview The Avaya 7406E Digital Mobile Handset handset automatically links with the base station by searching for the base station signal after you complete following tasks: •...

  • Page 21: Handset Features

    Chapter 2 Introduction Handset features Figure 1 on page 22 shows the layout of the handset function keys, softkeys, and keypad, as well as additional handset features. Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...
  • Page 22 Chapter 2 Introduction Figure 1 Handset features Call-hold/message waiting indicator Flashes when a call is on hold or when a message is waiting. Indicator keys Shows the call information and Start or cancel a handset status icons, and guides feature. you while using features.

  • Page 23: Indicator Keys

    At any menu level, press the Release key to return to the previous menu level. At any menu level, press the Release key again to exit system programming mode. Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...
  • Page 24 Chapter 2 Introduction Table 3 Programming mode menus Main menu Submenu 1 Submenu 2 Submenu 3 Submenu 4 Submenu 5 Directory List Edit Back Name Next Back Dial Number Down Next Back Remove Done Bksp Save Space Down Key Lock? Key locked Key unlock? Select...

  • Page 25: Battery Pack Overview

    Chapter 3, “Installing the base telephone equipment,” on page 37). • You must fully charge the rechargeable battery pack before you use the Avaya 7406E Digital Mobile Handset for the first time. Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...

  • Page 26: External Battery Charger

    Chapter 2 Introduction • Do not use the nickel metal hydride batteries provided with your Avaya 7406E Digital Mobile Handset with any other product. These batteries are designed specifically for use with the Avaya 7406E Digital Mobile Handset and charger only. Improper use of the Avaya 7406E Digital Mobile Handset batteries can result in a fire hazard.

  • Page 27: Base Station Overview

    Two LEDs, marked 1 and 2, are associated with the two slots. The LEDs light up when the associated slot is active. When you connect the battery charger to a power source, the Avaya logo at the front of the charger is backlit.

  • Page 28: Base Station Features

    Chapter 2 Introduction Base station features When you connect the power source to the base station, the base station status LED starts flashing green. During operation, the LED flashes every second to indicate that the base station is receiving power. Figure 4 on page 29 shows the location of the LEDs.
  • Page 29 Chapter 2 Introduction Figure 4 Base station LEDs Power LED Channel LEDs Figure 5 Base station with mounting bracket Notches match to bracket. Mounting bracket Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...

  • Page 30: Led Status Indicators

    Chapter 2 Introduction LED status indicators The base station has five LED status indicators: one to show the status of the base station (power LED), and one for each of the four possible handsets (channel LEDs). The power LED indicates the current mode of the base station.

  • Page 31: Wiring Charts

    Figure 6 Back of base station showing DIP switches DIP switches Wiring charts For information how to wire the Avaya 7406E Digital Mobile Handset to your system, refer to Appendix B, “Wiring information,” on page Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...

  • Page 32: Additional Components

    Chapter 2 Introduction Additional components Along with this guide, the following items are included with the Avaya 7406E Digital Mobile Handset. Figure 7 Handset components AC adapter Belt clip Handset Handset charging External battery Battery pack cradle charger Figure 8 System parts...

  • Page 33: Handset Power

    39). Be sure that the handset and charger contacts touch. Note: If you do not correctly install the Avaya 7406E Digital Mobile Handset battery, or if the battery level is extremely low, the six programmable buttons can light or flash simultaneously. This can also happen when the handset is in the charger.

  • Page 34: Firmware Upgrade Components

    Chapter 2 Introduction Firmware upgrade components To upgrade the firmware on the Avaya 7406E Digital Mobile Handsets and on the base station, or base stations, you need the following components and materials: • USB-to-UART bridge controller • Handset adapter •...

  • Page 35: Upgrade Cables

    PC. Use the upgrade cable to connect the bridge controller to the handset adapter, or to the base station upgrade port. Use the supplied AC power source to supply power to the base station or to the handset during the upgrade. Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...

  • Page 36: Upgrade Cd

    Chapter 2 Introduction Figure 11 Bridge controller with upgrade cable and AC power Upgrade to handset adapter or to base station AC power cord Upgrade ToPC Figure 12 Base station upgrade port Upgrade port Upgrade CD The upgrade kit comes with an upgrade CD. The upgrade CD contains the required upgrade device drivers (one for the handset upgrade and one for the base station upgrade), the FlashGUI upgrade interface, and the upgrade firmware.

  • Page 37: Installing The Base Telephone Equipment

    Chapter 3 Installing the base telephone equipment Complete the following procedures to install the Avaya 7406E Digital Mobile Handset system equipment: • Installing the handset charging cradle • Installing the battery pack • Charging the battery pack for the first time •...

  • Page 38: Tools And Materials

    — Avaya 7406E Digital Mobile Handset — Avaya 7406E Digital Mobile Handset charging cradle and ac power cord — Avaya 7406E Digital Mobile Handset base station and ac power cord — 1 telephone cable to connect the base station to the telephone jack —...

  • Page 39: Charging The Battery Pack For The First Time

    Warning: It is imperative that you follow the steps in this section when you first initialize a base station and configure the first handset. You must fully charge the rechargeable battery pack before you use your Avaya 7406E Digital Mobile Handset for the first time.

  • Page 40: Securing The Base Station Mounting Bracket

    Place one or two battery packs in the charger. The red LED for each battery pack slot flashes to indicate that the battery is charging. The Avaya logo lights. The LEDs turn green when the battery packs are fully charged. NN40110-301...

  • Page 41: Registering, Deregistering, And Resetting The Avaya 7406E Digital Mobile Handset

    Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset This chapter provides procedures for registering the Avaya 7406E Digital Mobile Handset system. Complete the following procedures in the order in which they are provided to register handsets: •...

  • Page 42: Assigning A Port Id To A Handset

    Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset Setting the base station DIP switches for a single-base station application Refer to Appendix A, “DIP switch settings,” on page 53” for the correct settings for each mode.
  • Page 43 Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset The default password is 000000. To change the default password, see "Changing the maintenance password" (page 46). Press Select. If you enter the password incorrectly, the message Failed! Try Again! appears on the LCD.

  • Page 44: Registering A Handset

    Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset Registering a handset You must assign the port ID to the handset before you can register the handset. If you do not assign a port ID to the handset first, the Please Register! message appears on the LCD. Make sure the base station is in idle mode and the handsets are in idle mode before you start this procedure.

  • Page 45: Deregistering One Handset

    Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset 12 Set the DIP switches to normal operation mode if you are finished registering handsets with the base station. Otherwise, repeat steps 1 through 10 for remaining unregistered handsets.

  • Page 46: Resetting A Handset

    Chapter 4 Registering, deregistering, and resetting the Avaya 7406E Digital Mobile Handset Remove the power source from the base station. Set the DIP switches to normal operation mode. Plug the power source back into the base station. Power cycle the base station.

  • Page 47: Maintenance Mode

    Use the up and down softkeys to navigate to the Scan Base RF option. Press Select. Use the up and down softkeys to navigate to the Yes option. The base station radio frequency status appears on the LCD. Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...

  • Page 48: Scanning The Environment

    Chapter 5 Maintenance mode Scanning the environment Log on to the Maintenance menu. Use the up and down softkeys to navigate to the Scan Environment option. Press Select. Use the up and down softkeys to navigate to the Yes option. The handset scans the environment for signal status.

  • Page 49: Upgrading The Firmware

    Chapter 6 Upgrading the firmware Complete the following procedures to upgrade the Avaya 7406E Digital Mobile Handset system firmware: • Installing the USB-to-UART bridge controller drivers • Upgrading the base station firmware • Upgrading the handset firmware • Verifying the firmware version...

  • Page 50: Upgrading The Base Station Firmware

    Chapter 6 Upgrading the firmware From Add-Remove Programs, remove any old versions of CP210x device drivers for the Avaya 7406E Digital Mobile Handset system. From the upgrade CD, download the CP210x_Drivers.exe file. To extract all the device drivers for this release for Windows, Linux, and Macintosh platforms, run the CP210x_Driver.exe executable.

  • Page 51: Upgrading The Handset Firmware

    18 Navigate to C:\Silabs\MCU\CP210x and locate the base station driver (indicated with the abbreviation HS). 19 Select the handset driver. 20 Click Open. 21 Connect the AC power source to the bridge controller. The Power LED lights. Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...

  • Page 52: Verifying The Firmware Version

    On an upgraded handset, press the Function key. Navigate to the Maintenance menu. Do not enter the password to log on. Use the dialpad to enter *#AVAYA*#. Press Select. Scroll up and down to view and verify the firmware versions for the base station and the handset.

  • Page 53: Dip Switch Settings

    Appendix A DIP switch settings The DIP switches are located at the back of the Avaya 7406E Digital Mobile Handset base station. There are five DIP switch settings that you can use to configure the system. Figure 13 DIP switch location on base station...
  • Page 54 Appendix A DIP switch settings NN40110-301 NN40110-301...

  • Page 55: Wiring Information

    Appendix B Wiring information The Avaya 7406E Digital Mobile Handset requires specific wiring to your system. Refer to Figure 15 on page 55 to properly wire your . Refer for Avaya 7405E Digital Mobile Handset Figure 14 RJ45 pinout and TCM loops...
  • Page 56 Appendix B Wiring information Table 7 Cable pair descriptions Cable pair Cable number Color code Green Red-White NN40110-301 NN40110-301...

  • Page 57: Appendix C

    Intercom Call Fwd The following three illustrations show the correlation between the Avaya 7406E Digital Mobile Handset buttons and the M7310, Avaya 7316 Digital Mobile Handset and Avaya 7316E Digital Mobile Handset, which are standard telephones used for Avaya Norstar and Avaya Business Communications Manager systems (Avaya BCM).
  • Page 58 Appendix C Button mapping Digital Mobile Handset Figure 17 M7310 to Avaya 7406E button mapping Figure 18 Avaya 7316 to Avaya 7406E Digital Mobile Handset button mapping NN40110-301 NN40110-301...
  • Page 59 Appendix C Button mapping Figure 19 Avaya 7316E to Avaya 7406E Digital Mobile Handset button mapping Avaya 7406E Digital Mobile Handset Installation and Configuration Guide...
  • Page 60 Appendix C Button mapping NN40110-301 NN40110-301...

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