System Testing Checklist - AT&T Merlin 206 Manual

System Testing Checklist

Note:
Fast Track key sequences begin from the adrninistration mode top-level menu
Reference: System Reference Guide Pg. 52 or page 25 of this packge.
1. Classic Mail Access Code
Call into the Classic Mail from a Merlin Voice Terminal
Enter the specified access code
Verify that the Classic Mail answers the call
Troubleshooting
Make certain that you are accessing a voice mail access line before you conduct this test. If the Classic Mail still
does not answer, reset the line status and control unit type and reboot the Classic Mail..
System Reference Guide - Page 96
Fast Track: 6 - 1
2. Simultaneous Access
Call into the Classic Mail from a Merlin Voice Terminal
Enter the specified access code
Verify that the Classic Mail answers the call
Press the hold button
Continue until all Classic Mail ports are operating simultaneously
Troubleshooting
Make certain that you are using a voice mail access lines. If all ports do not answer simultaneously, confirm
that the Classic Mail unit is not a 2-port model. On 2-port models you will hear busy tone when you attempt
to access more than two ports. If the unit is a 4-port model and this test fails, reset the line status and control
unit type, reboot the system and execute this test again. If it still fails, reset the line status and control unit
type and connect the Classic Mail to a different Merlin Control Unit. If the test fails on the second Merlin,
replace the Classic Mail.
System Reference Guide - Page 96
Fast Track: 6 - 4
Classic Mail Installation Package - Page 8
Merlin 206,410,820 & Plus