Mailbox Greetings; Record Company Greetings - AT&T Merlin 206 Manual

Initialize Mailboxes
Reference: Mailbox User's Guide Pg. 9 - 13
Procedure: Assist all mailbox owners with mailbox set up. Instruct users on how to send and receive messages.
Note:
It is important to set up any mailboxes that are used by Call Routing before the Call Routing Map is
defined. All mailboxes except the general delivery mailbox must be set up with the owner's password
before any messages can be deposited in them.

Mailbox Greetings

Reference: Mailbox User's Guide Pg. 13 - 16
Procedure: Assist all mailbox owners with recording personal greetings. The mailboxes used by Call Routing
must be set up before the route is defined.
Note:
A generic greeting will be played to callers if a custom greeting is not recorded.

Record Company Greetings

Reference: System Reference Guide Pg. 66 - 67
Procedure: Using the written script, record the greetings that will be played to callers during day and night
operation.
Note: See page 11 of the Classic Mail Design Package for the day and night company greeting scripts.
Fast Track 1 - 1 for Day 1 - 2 for Night
Call Routing Maps
Reference: System Reference Guide Pg. 82 - 92
Procedure: Using the Call Routing work sheets, enter the call routing map and record the Top-Level menu of
instructions for day and night operation.
Note:
See pages 12 through 15 of the Classic Mail Design Package for Call Routing information. Read
System Reference Guide Pg. 82 - 92 before first attempting to set up a Call Routing application.
Fast Track: 2
Classic Mail Installation Package - Page 7