StarTech.com Thunderbolt 3 Series User Manual

StarTech.com Thunderbolt 3 Series User Manual

Dual-4k docking station
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Thunderbolt 3 Dual-4K Docking Station
Actual product may vary from photos
User Manual
SKU#: TB3DK2DHV/TB3DK2DHVUE
For the latest information and specifications visit
www.startech.com/TB3DK2DHV
www.startech.com/TB3DK2DHVUE
Manual Revision: 04/03/2019

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Summary of Contents for StarTech.com Thunderbolt 3 Series

  • Page 1 Thunderbolt 3 Dual-4K Docking Station Actual product may vary from photos User Manual SKU#: TB3DK2DHV/TB3DK2DHVUE For the latest information and specifications visit www.startech.com/TB3DK2DHV www.startech.com/TB3DK2DHVUE Manual Revision: 04/03/2019...
  • Page 2: Compliance Statements

    This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual...
  • Page 3: Safety Statements

    • Montering av kabelavslutningar får inte göras när produkten och/eller elledningarna är strömförda. • Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så sätt att risk för snubblingsolyckor och andra olyckor kan undvikas. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 4 Table of Contents Compliance Statements ................1 Safety Statements ..................2 Product Diagram ..................4 Front View ..............................4 To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 5: Product Diagram

    Product Diagram Front View Thunderbolt 3 Host Port Rear View RJ45 Port HDMI Port VGA Port USB-A Ports x 2 DisplayPort Port 1 Power Adapter Port DisplayPort Port 2 To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 6: Product Information

    Note: For 4K x 2K (4096 x 2160p, 3840x2160p) resolution, a 4K-capable display is required. Operating System Windows® 10, 8, 8.1 or 7. • macOS 10.14, 10.13 or 10.12. • To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 7 Select the appropriate power cord for your region and connect it to the power adapter. Connect the power adapter to an AC electrical outlet and then to the docking station’s Power Adapter Port. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 8: Connecting The Docking Station

    DisplayPort Port on the Docking Station and the other end to a Display Device. - or - Connect an HDMI Cable to the HDMI Port on the Docking Station and the other end to a Display Device. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 9: Driver Installation

    Thunderbolt 3 port. Connecting an Active Adapter You can also connect a display adapter to the Docking Station’s DisplayPort Port to connect a different type of Monitor. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 10: Supported Video Resolutions

    However, it prioritizes video bandwidth to help ensure seamless display performance. The performance of the remaining docking station functions depends entirely on the display configuration you used. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 11 VGA (CH. 1) + HDMI (CH 2.) x 2160p (60Hz) Depending on the configuration and the supported • resolutions of your connected monitor(s), the docking station can support video resolutions lower than specified. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 12 I/O ports on the docking station. In this situation there is less bandwidth available for the remaining ports (e.g. the USB 3.0 ports). To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 13 Download: 4096 x 22Gbps Single 2160p display - 4K Upload: (4K) 22Gbps Download: 4096 x 4096 x 8Gbps Dual display 2160p 2160p - 4K Upload: (4K) (4K) 22Gbps To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 14: Troubleshooting

    Thunderbolt peripheral. Use the Thunderbolt peripheral with a second setup. If it • works in the second setup, then there is probably an issue To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 15 Delivery 2.0 in order to power and charge your laptop. Your laptop’s USB Power Delivery draw must be equal to or • less than 85 watts of power. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 16: Warranty Information

    Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
  • Page 17 StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.

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