Section 8: Troubleshooting Guide - Taylor 336 Original Operating Instructions

Section 8
Problem
1. No product is being
dispensed with draw
valve open and the
machine in the Auto
mode.
2. The product is too stiff.
3. The product is too soft.
4. The mix in the mix
hopper is too cold.
5. The mix in the mix
hopper is too warm.
Troubleshooting Guide
Table 8-1
Probable Cause
a. Freeze-up in mix inlet hole.
b. Beater motor out on reset.
c. The beater is rotating counterclockwise
from the operator end.
d. The circuit breaker is off, or the fuse is
blown.
e. There is inadequate mix in the mix
hopper.
f. The air orifice is not installed.
g. Air tube is installed in the STANDBY
position.
a. The viscosity needs adjustment.
b. The air orifice is not installed.
a. Viscosity needs adjustment.
b. Not enough air space around unit (air-
cooled units).
c. Worn scraper blades.
d. Dirty condenser (A/C).
e. Mix is out of date.
f. Loss of water (W/C).
g. Loss of refrigerant.
a. The temperature is out of adjustment.
a. The temperature is out of adjustment.
b. Missing or damaged mix hopper gasket.
c. The mix hopper cover is not in position.
d. The MIX light is not lit.
e. The condenser is dirty.
Model 336, 338, 339
Troubleshooting Guide
Remedy
a. Call a service technician to adjust the
mix hopper temperature.
b. Reset the freezer.
c. Contact a service technician to
correct rotation to clockwise from
operator end.
d. Turn the breaker on, or replace the
fuse.
e. Fill the mix hopper with mix.
f. Install air orifice in air tube.
g. Install the air tube in the AUTO
position.
a. Contact a service technician.
b. Install air orifice in air tube.
a. Contact service technician.
b. Allow for adequate air flow across the
condenser.
c. Replace regularly.
d. Clean monthly.
e. Use only fresh mix.
f. Locate cause of water loss and
correct.
g. Call a service technician.
a. Call a service technician to adjust the
mix hopper temperature.
a. Call a service technician to adjust the
mix hopper temperature.
b. Replace/install the gasket around the
mix hopper.
c. Place the cover in position.
d. Press the MIX button.
e. Clean the condenser.
Page
Ref.
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5-2
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6-8
6-5
6-8
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6-5
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3-2
9-1
7-1
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7-3
8
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6-7
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6-9
7-1
8-1