Ericsson BUSINESSPHONE 250 System Administrator Manual page 57

Command Command
number name
3705 ACD-I/O monitor frequency
3706 ACD I/O port for PC-graph
3707 Print statistics
3708 ACD I/O port for MIS
3709 New agent = last?
3710 Pause time
3711 Non ACD callcode request ?
3712 Display clerical time ?
Group 38 - ACD group data
3801 ACD-group number
3802 Time receive answer 1
3803 Time receive answer 2
3805 Number of calls
3806 Number of answered calls
3807 Average queuing time
3810 Statistic time (T1)
3811 Statistic time (T2)
3812 Answered calls (-T1)
3813 Answered calls (T1+)
3814 Disconnected calls (-T1)
3815 Disconnected calls (T2+)
3816 Maximum queue length
3817 Dynamic queue function?
3818 Queue info = position?
3819 No answer time
3820 Clerical time
3821 ID-code required?
3822 Callcode required?
3823 Monitor answer announcement?
3824 ACD reroute position
3825 Overflow time
3826 Individual greeting per agent
3827 ACD answer position night
3828 Multiple call code during clerical state
allowed ?
3829 Number of timeouts ?
3830 Clerical time ended by key
3831 Used Music on Hold source
Group 39 - ACD voice answer
3901 1st ACD voice answer reference
3902 2nd ACD voice answer reference
3903 ACD answer announcement
(continued)
BusinessPhone 250 - System Administrator´s Guide
BusinessPhone 50 - System Administrator´s Guide
COMMAND GROUPS AND NUMBERS
Command Command
number name
Group 40 - Operator functions
4001 Alternative answering position
4003 Answering time
4004 Cyclical selection ?
4005 Auto. answer supervision time
4006 Queue announcement time
4007 Queue announcem. reference
Group 41 - Operator individual
4101 Operator line position
4102 Operator answer reference
4103 Ringburst at queue?
Group 42 - Group call pick-up
4201 Directory number of member
Group 43 - Message and Information data
4301 Max. time for speech message
4302 Max. time for speech info
4303 Max. time for speech announcement
4304 Time to keep message
4305 High message quality?
4306 High information quality?
4307 High announcement quality?
4308 No answer to sender (days)
4309 Keep answered call me
4310 Keep answered voice
4311 Keep answered text
4312 Short message store?
4314 Simultaneous retrievings
Group 44 - Voice announcement recording
4401 Voice announcements
4402 Information
4403 Months
4404 Dates
4405 Hours
4406 5 Minutes interval
4407 Hours - language 2
4408 5 Minutes interval - language 2
4409 Hours - language 3
4410 5 Minutes interval - language 3
4411 AA reference number
4412 Voice message prompts
4413 Message prompts - language 2
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