Ericsson businessphone 250 User Manual

Ericsson businessphone 250 User Manual

Standard and economyplus telephone
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User Guide
Standard and Economyplus Telephone
System telephone for
BusinessPhone 250 and BusinessPhone 50

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Summary of Contents for Ericsson businessphone 250

  • Page 1 User Guide Standard and Economyplus Telephone System telephone for BusinessPhone 250 and BusinessPhone 50...
  • Page 2 Welcome Welcome to the User Guide for the Standard and Economyplus phones in the BusinessPhone 250 and BusinessPhone 50 system from Ericsson. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.
  • Page 3 Quick Reference Guide and Quick Reference Card Standard and Economyplus Telephone System telephone for BusinessPhone 250 and BusinessPhone 50 Answer calls Inquiry Answer: Lift handset Ongoing or Line1 conversation: Call 3rd party Inquiry Answer on another extension: Ext. No. Refer back:...
  • Page 4 Quick Reference Guide and Quick Reference Card - Standard Telephone / Economyplus Telephone Call forwarding Messages Fixed diversion: “Call me”: Diversion Message Voice: Speak Message Internal diversion: Play-back: New No. Diversion Re-record: Speak Diversion Send: Cancel internal Check received: Message diversion: Diversion Follow me, re-direct...
  • Page 5: Table Of Contents

    Index ..............92 Designation Card Manager and Voice Guide ..97 EN/LZTBS 102 095 R5B © Ericsson Austria AG 2001 All rights reserved. No parts of this publication may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher.
  • Page 6: Description

    Description Description Message Info PQRS WXYZ Transfer Diversion Inquiry Conference Line 2 Read & Line 1 Save/Redial Note: The graphic above is valid for the Standard as well as the Economyplus telephone. The Economyplus telephone is not equipped with a display. Display (Standard telephone only) 2x20 characters.
  • Page 7 Description Message / Info a. To send and receive messages. See section ”Internal messages”. b. Enter information. See section ”Information”. Dual-function programmable keys (A-D) Storing numbers, program functions. See section ”Programming”. Dual-function programmable key (C) / Headset key a. Storing numbers and program functions. b.
  • Page 8: Incoming Calls

    Incoming Calls Incoming Calls Internal calls A ringing signal and a flashing lamp indicates an incoming call. The display shows the number and the name of the internal caller (Standard telephone). External calls A ringing signal and a flashing lamp indicates an incoming call. If you are connected to a digital trunk line (ISDN), the display shows the number of the external caller and in case of diversion in the public net the display shows the number of the diverted as...
  • Page 9 Incoming Calls On another extension You can answer a call to another extension from any phone in your office. Call the ringing extension You receive busy tone. Press Allow calls on line 2 If you want to receive calls also while speaking you first need to program ”Free on 2nd access”...
  • Page 10: Silent Ringing

    Incoming Calls Silent ringing This function is useful if you do not want to be disturbed by the ringing of the telephone. Standard telephone: Incoming calls will only be indicated on the display and by the flashing line key. Economyplus telephone: Incoming calls will only be indicated by the flashing line key.
  • Page 11: Outgoing Calls

    Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. Make calls How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call, The digit(s) for external call access and the external number Note: Which digit to press for external call access,...
  • Page 12: Last External Number Redial

    Outgoing Calls Last external number redial When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. * * * Press to redial the last dialled external number The display will show the dialled number.
  • Page 13: Busy Extension

    Outgoing Calls Automatic call-back You call an extension and receive busy tone or get no answer. Press Verification tone. Replace the handset or press to finish the procedure You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call.
  • Page 14: During Calls

    During Calls During Calls The BusinessPhone 250 and BusinessPhone 50 system allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a conference or put the call on hold to perform other tasks.
  • Page 15: From Handsfree To Handset

    During Calls From handsfree to handset You have an ongoing handsfree conversation. Lift the handset Conversation via the handset. Mute You have an ongoing conversation. Press to switch the microphone on or off When the lamp lights, the caller will not be able to hear the conversation in your room.
  • Page 16: Refer Back

    During Calls Refer back You have an ongoing conversation on e.g. Line 2 and want to refer back to the parked call on Line 1. The lamp flashes at the parked call. Line 1 Press to park the second call First call is connected.
  • Page 17 During Calls Transfer to a busy extension You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if camp-on is allowed). Call-back You are called back, if you have transferred an external call and the other extension has not answered the call within a certain...
  • Page 18: Individual Hold

    During Calls Individual hold You have an ongoing conversation, i.e. the ”Line 1”-key is lit. Now you want to park the ongoing call for a short while. Line 1 Press the line key The lamp flashes slowly. Line 1 Press again to retake the parked call Common hold Press (pre-programmed) Hold...
  • Page 19: Call Forwarding

    Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.
  • Page 20: Fixed Diversion

    Call Forwarding Fixed diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). Activate fixed diversion Press Diversion Press to activate diversion All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state. 12 May 10:35 +15°...
  • Page 21: Program Fixed Diversion Address

    Call Forwarding Program fixed diversion address If you need to program a new diversion address: * 0 0 * Dial to start programming Press Diversion Press Dial new diversion address Press Diversion Press Press to finish the procedure BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 22: Individual Diversion

    Call Forwarding Individual diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone). Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section “Security”.
  • Page 23 Call Forwarding Program and activate a new external diversion address To set a new individual external diversion address: * 2 2 * Dial Dial the digit(s) for external call access and enter the new external diversion address A maximum of 24 digits. Press to activate the individual diversion Verification tone.
  • Page 24 Call Forwarding Follow me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow me, ”Individual Diversion” must be active on your telephone. Activate follow me Note: This procedure has to be executed from the telephone the calls are diverted to.
  • Page 25: Bypass Call Forwarding

    Call Forwarding Bypass call forwarding Bypass call forwarding makes it possible to call a specific extension, even if call forwarding is activated on this extension. * 6 0 * Dial Enter extension number Press You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.
  • Page 26: Information

    Information Information If you are not in the office for a certain period of time (e.g. meet- ing, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absent info.
  • Page 27 Information Pre-defined texts Enter ”Code” and Enter ”Completing info” from the table below If you do not know the time of return, just press # . Code Completing info Time of return hour (00-23) minute (00-59) Date of return month (01-12) day (01-31) Lunch back at, hour minute Meeting...
  • Page 28 Information Voice information Press Info Press Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to activate Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker.
  • Page 29 Information Erase information, Save information Press Info Press Press to erase info Info Press to deactivate and save for later use Information is passive. Press to finish the procedure Use saved information When the information is switched off: Press Info Press to activate saved info The Message/Info lamp lights.
  • Page 30: Receive Info For Diverted Calls

    Information Receive info for diverted calls Note: This section only applies to the Standard telephone. A colleague, Andersen, has programmed diversion to your extension. You answer a call to Andersen on your phone. The sign ‘&’ or ‘%’ indicates that Andersen has text or voice info programmed.
  • Page 31: Internal Messages

    Internal Messages Internal Messages You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. This section also describes how to record an ongoing conversation and a personal voice message. Your incoming messages are indicated on your telephone by a rapidly flashing message-key.
  • Page 32: Check And Store Received Messages

    Internal Messages Check and store received messages You can check and store your received messages. Received messages are divided into following three categories: • New messages (not heard or read) • Heard/Read messages • Stored messages Note: Messages are deleted from the system after a certain time.
  • Page 33: Dictaphone Function

    Internal Messages Dictaphone function If you want to record and retrieve personal voice messages you can use the dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and store received messages”. Record message To start the recording: * 5 8 #...
  • Page 34: Conversation Recording

    Internal Messages Conversation recording The conversation recording function makes it possible to store the ongoing telephone conversation in the individual mailbox by pressing a pre-programmed recording key. You can store both internal and external calls. Conference calls cannot be stored. A recorded conversation is treated as a normal voice message.
  • Page 35: Mailbox System

    Mailbox System Mailbox System While you are away from the office, callers can leave messages in your individual or in a common mailbox. You are also able to record your personal greeting, see section “Personal greeting”. The difference between your individual mailbox and a common one is that a common mailbox can be used for more than one user.
  • Page 36: Common Mailbox System

    Mailbox System Deactivate Press Diversion Press Retrieve messages - internally When a new message is received, the message lamp flashes rapidly. Message Press to retrieve a message See section “Check and store received messages”. Retrieve messages - externally To retrieve your messages from an external position: Dial your company´s telephone number Dial the number to the mailbox system During the procedure you will be asked for your extension...
  • Page 37 Mailbox System Dial the common mailbox number Please ask the system administrator for your defined mailbox number. Press Diversion Press Press to finish the procedure When the diversion to your mailbox is activated, the Diversion lamp shows steady light. Deactivate Press Diversion Press...
  • Page 38: Personal Greeting

    Mailbox System Personal greeting Depending on the type of diversion you want to activate, you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated individual diversion. * 5 9 # Dial During the procedure you will be asked for your extension number and your password.
  • Page 39: Abbreviated Numbers

    Abbreviated Numbers Abbreviated Numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as ”common abbreviated numbers” in the exchange. Up to 14 “individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used.
  • Page 40 Abbreviated Numbers Individual abbreviated numbers via a programmable key You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key. This procedure can also be used if you want to program a function that is activated/deactivated via a dial code.
  • Page 41 Abbreviated Numbers Individual abbreviated numbers via the keypad You can program and activate your most frequently used external numbers via the keypad. Press and dial the abbreviated number A number between 0 and 9. Program individual abbreviated number How to program external numbers on the keys 0 to 9. * 5 1 * Enter programming mode Select an abbreviated number between 0 and 9 and press...
  • Page 42 Abbreviated Numbers Dial-by-name You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Press to make a call (pre-programmed) Head Office Program dial-by-name How to program an internal directory number on a key A to D. * 0 0 * Enter programming mode Press a programmable key...
  • Page 43: Call Metering

    Call Metering Call Metering Note: This section only applies to the Standard telephone. When the BusinessPhone system is provided with metering information from the public net, the call metering function can be used to check the costs of outgoing calls. The BusinessPhone system offers several options to obtain this information.
  • Page 44: Cost Of The Last Call

    Call Metering Cost of the last call After finishing an outgoing external call, you have the possibility to see the cost of the last call. * 4 6 # Dial The display shows the cost of the last call. Press to finish the procedure Read out your own cost counter This is useful, when you want to check the accumulated costs of your own counter.
  • Page 45: Group Facilities

    Group Facilities Group Facilities When you are working together in a team the following group facilities can be very useful. You can page your colleagues, give them telephone attendance or pick up their incoming calls. Key-system With this function, all (or selected) external lines are represented by pre-programmed keys on all phones.
  • Page 46: Group Call Pick Up

    Group Facilities Supervision / Telephone attendance A function-key can also be programmed for supervision and handling calls for a group of extensions. If a supervision/ attendance-key is programmed on your telephone, you are able to call the other group-members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions (free, busy, called).
  • Page 47: Loudspeaker Paging

    Group Facilities Loudspeaker paging You can page all extensions in a group and give a voice message. Press (pre-programmed) Paging All extensions in a group are called. Press again and hold the key (pre-programmed) Paging Give the voice message and then release the key. Now you can wait for answer, or terminate.
  • Page 48: Group Hunting

    Group Facilities Group hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number.
  • Page 49 Group Facilities Answer calls Answer group hunting calls in the normal way. Log out To log out from one hunt group: # 2 8 * Dial Dial the hunt group code Please ask your system administrator for the configured number. Press Note: If you are logged in to more than one huntgroup and log out from one of them, the display will show the...
  • Page 50: Other Useful Facilities

    Other Useful Facilities Other Useful Facilities By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts, listen to music via the loud- speaker and much more... Reminder The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed).
  • Page 51: Automated Attendant

    Other Useful Facilities Account number You can place the costs for external calls on a selected account number (up to 15 digits). Enter account number before the call * 9 * Dial Enter account number and press Internal dial tone. Make the external call. Enter account number during the call If your telephone has a pre-programmed account number-key, you can also enter an account number during a call.
  • Page 52: Background Music

    Other Useful Facilities Background music You can listen to background music over the loudspeaker on your phone by pressing a pre-programmed Music key, or by entering the number for the music channel. Please ask your system administrator for the configured number. Press to activate the music (pre-programmed) Background music The music automatically switches off when you make or receive...
  • Page 53: Immediate Answer

    Other Useful Facilities Doorphone The doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone. Answering doorphone calls Line 1 Press the flashing line key You will be in speech connection with the calling party. Opening of the doorlock After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number.
  • Page 54: Tandem Configuration

    Other Useful Facilities Tandem configuration The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the ”Primary” and the other one as the ”Secondary”. This function enhances the communication for users that, for example, have a wired phone on their desk (the ”primary tele- phone”) and need to be mobile within their company’s building with their own portable (the ”secondary telephone”).
  • Page 55 Other Useful Facilities Transferring a call between members of a tandem unit Inquiry Press and dial own directory number Transfer Press Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party.
  • Page 56 Other Useful Facilities Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking. IP calls IP calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the...
  • Page 57: Security

    Security Security You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external calls are placed on a specific account number. Block extension * 7 2 # Dial to block your extension Verification tone. Press to finish the procedure Un-block extension # 7 2 *...
  • Page 58: Select Password

    Security Select password You can use your four-digit password for blocking your phone from unauthorized use, or for making external calls from any blocked extension. # * 7 2 * Dial to select a new password Dial your present password The default password is “0000”.
  • Page 59: Bypass Blocked Extension

    Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension * 7 2 * Dial Dial your password Press Dial tone. You can make one call from your extension. Bypass another extension This makes it possible to make a call on another, blocked extension, by using your password.
  • Page 60: Least Cost Routing

    Least Cost Routing Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.
  • Page 61: Isdn Facilities

    ISDN Facilities ISDN Facilities Note: This section only applies to the Standard telephone. This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line). It provides a general view of all the (supplementary) services available from the public net which are supported by the system.
  • Page 62 ISDN Facilities Answer an incoming call from an ISDN-line A ring signal and a flashing lamp indicates an incoming call, answer the call in the normal way. One of the following four cases will occur. Example 1 : The public net provides the number of the caller. Mr.
  • Page 63 ISDN Facilities Make an external call on an ISDN-line Establish an external call in the normal way. If the called party is also connected to a digital trunk line, your public number is shown on the called party´s display. If the connected party number differs from the dialled one (for example : diversion or pick up from another extension), your display shows the new number.
  • Page 64: Malicious Call Identification

    ISDN Facilities Malicious call identification If you are disturbed by malicious external incoming calls, you can request a number tracing from the network provider. If you cannot see the number of the caller or connected party (because of an activated number suppression), you have the possibility to register the number in the public network during the call.
  • Page 65: Isdn Caller List

    ISDN Facilities ISDN caller list This function will insure that you will not miss any incoming calls, by storing unanswered ISDN calls on your telephone, e.g. if you do not answer or your telephone is busy. Via your telephone you can: •...
  • Page 66: Number Secrecy

    ISDN Facilities Show date, time and call attempts of the selected call When you are retrieving calls from your caller list. Press to see the date and time of the selected call You will see when the call was received and how many times the same call came in.
  • Page 67: Optional Equipment

    Optional Equipment Optional Equipment This chapter describes optional features that can be used together with your BusinessPhone telephone. Conference unit For conferences with many participants, the conference unit enhances the speech quality. It provides full duplex and high quality conversation possibilities. Alarm interface unit This plug-in module is fitted into the bottom of the telephone.
  • Page 68: Option Unit

    Optional Equipment Option unit The Option unit DBY 410 02 is an optional accessory, to be installed on the bottom of your telephone set. The following devices can be installed via the Option unit: • Tape recorder • Extra bell or busy indication outside your door •...
  • Page 69 Optional Equipment Headset The following headset functions are available. Note: To use the headset functions your telephone has to be equipped with option unit DBY 410 02. How to install the option unit, see separate installation instructions provided with the option unit. Activate/Deactivate the headset Press the headset key to activate/deactivate (pre-programmed) Headset...
  • Page 70 Optional Equipment Headset with group listening Press to toggle between headset with or without group listening Headset to handsfree Press Press the headset key (pre-programmed) Headset Handsfree to headset Press the headset key (pre-programmed) Headset BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 71: Programming

    Programming Programming If you require frequent use of certain functions, you may program them on the keys A-D on the telephone. When you want to use the function, just press the key. Notes: The dual-function keys allow programmed functions and short numbers to be combined on the same keys.
  • Page 72: Program A Function

    Programming Program a function How to program a function on key A. Note: Some functions can also be programmed as individual abbreviated numbers, see section “Abbreviated numbers”. * 0 0 * Enter programming mode Press the desired programmable key Select function code See section ”Function codes and required data”.
  • Page 73 Programming Example : Program supervision of extension 204 on key A, with ringing character 1. For available function codes, see section ”Function codes and required data”. * 0 0 * Enter programming mode Press the desired programmable key Select the function code for supervision Press the programmable key again 2 0 4 Enter extension number...
  • Page 74: Function Codes And Required Data

    Programming Function codes and required data Programming Function Function Associated Ringing name name code number character NAMECALL Dial-by-name Extension number — SUFFIX DIGIT Camp-on — Automatic callback — Answer calls, another extension — Radio paging — Intrusion — EXTERNAL LINE External line Directory number of line 0–4...
  • Page 75: Display Info

    Display Info Display Info Note: This section only applies to the Standard telephone. The display assist your actions on the phone with step-by-step instructions. Display info When your phone is idle, the upper line shows general information. The lower line shows your name and extension number. 12 May 10:35 +15°...
  • Page 76 Display Info Status information Status information during internal calls: The called number is blocked. The called extension is busy. Incoming call. The called extension is free. The called extension is free on line 2. Intrusion. The called extension has parked the call. Recall from an individually parked call.
  • Page 77: Visible Signals

    Visible Signals Visible Signals The key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function. Lamp indications Extinguished lamp The function is not active. Steady light The function is active. Slowly flashing lamp The line (or function) is put on hold.
  • Page 78: Audible Adjustments

    Audible Adjustments Audible Adjustments In order to satisfy your personal needs, the BusinessPhone 250 and BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal. Handset and loudspeaker volume Use the volume keys. You can set different volume levels for internal and external calls and for background music.
  • Page 79 Audible Adjustments Ringing type Select type 1 if you want to set the ringing volume at a constant level, select type 2 if you want gradually increasing volume when the phone rings. 1 * 1 Press 1 * 2 Press You will hear the selected type.
  • Page 80: Melody Programming

    Audible Adjustments Melody programming If you want a personal melody when your telephone rings, this can be programmed for internal-, external- or call-back calls. Note: This function requires a certain release number of your telephone (for the Standard telephone it is R7B or higher and for the Economyplus telephone it is R6B or higher, see under your telephone).
  • Page 81 Audible Adjustments Programming mode options Insert notes: Press to insert notes 1=c, 2=d, 3=e, 4=f, 5=g, 6=a, 7=b, 8=+c, 9=+d Note: If you press and hold a key you make a long tone (shown with a capital letter e.g. D). Change the pitch steps: Press to change Press once for sharp pitch, twice for flat pitch and three times to...
  • Page 82 Audible Adjustments Erase note or melody: Press to erase the note to the left of the cursor Press and hold to erase the whole melody. Store the melody: Line / Inquiry Press the flashing line key Press to exit program mode You enter melody mode.
  • Page 83: Tones And Signals

    Tones and Signals Tones and Signals Tones Tones are audible in the handset. Dial tone (System ready to accept digits) Special dial tone (System ready to accept digits, active diversion on telephone) Ringing tone -repeated after 4 s (Ringing signal to called party) Special ringing tone -repeated after 4 s (Ringing signal to line 2)
  • Page 84 Tones and Signals Signals Ringing signals are emitted from the phone. Internal ringing signal -repeated after 4 s External ringing signal -repeated after 4 s Automatic call-back signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 85: Glossary

    Glossary Glossary Abbreviated Number Dialling Dial-by-name Initiating a call to a pre-programmed number Initiation of a call by operating a single key. by dialling a code or pressing a key. Internal numbers (or common abbreviated Short numbers can be: numbers) can be stored on each extension. 1.
  • Page 86 Glossary Extension ISDN All telephones connected to the PBX have a Integrated Services Digital Network. Provides unique internal number (up to 8 digits). If your your system with supplementary services from telephone is equipped with a display, you can the public net. See section ”ISDN facilities”. see your number.
  • Page 87 Trunk line A trunk line is the same as an external line. Private Branch Exchange. Your telephone Can be either digital or analog. switching system (e.g. BusinessPhone 250). Pre-defined text Pre-programmed absent information. See section ”Information”. BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 88: Installation

    Installation Installation Install cables Cable to handset Cable to exchange Space for personal directory list(optional) Wallmounting screw holes You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in ”LINE“.
  • Page 89: Wall Mounting Handset Hook

    Installation Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Tiltable display (Standard only) Adjustable angle BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 90: Placing The Telephone

    Installation Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator. • Make sure that the line cable isn´t creased.
  • Page 91: Useful Hints

    Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.
  • Page 92: Index

    Index Index Abbreviated numbers 39 Conference 17 Common 39 Conference unit 67 Dial-by-name 42 Conversation recording 34 Individual 40 Cost indication 43 Account number 51 Cost of the last call 44 Alarm interface unit 67 Counter 44 Answer a second call 9 Description 6 Answer an incoming call from an ISDN-line 62 Dial-by-name 42...
  • Page 93 Index Group call pick up 46 Internal calls 8, 11 Group facilities 45 Internal diversion 22 Common bell 47 Internal messages 31 Hunt group 48 Intrusion 13 Key-system 45 IP calls 56 Page extensions 47 ISDN caller list 65 Pick up group 46 ISDN facilities 61 Supervision 46 Answer call 62...
  • Page 94 Index Outgoing calls 11 Security 57 Call-back 13 Select password 58 Camp on 13 Send message 31 Handsfree 11 Short numbers 39 Intrusion 13 Signals 84 Make 11 Silent ringing 10 Redial number 12 Supervision 46 Save number 12 Tandem configuration 54 Password 58 Tape recorder 68 Personal greeting 38...
  • Page 95 Notes BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 96 Notes BusinessPhone - Standard Telephone / Economyplus Telephone...
  • Page 97: Designation Card Manager And Voice Guide

    Operating system: MS Windows 95/98, MS Windows 2000 or MS Windows NT 4 (service pack 3 or higher) No CD-ROM? Please send an e-mail to: businessphone.documentation@sea.ericsson.se and we will send you a personal copy for free! Voice guide for the integrated...
  • Page 99: Answer Calls

    Quick Reference Guide Answer calls Inquiry Answer on another Ongoing extension: Ext. No. conversation: Call 3rd party Inquiry Refer back: Line1 or Line2 Make calls or Inquiry Common abbreviated number: Abbreviated No. End call: Individual Messages abbreviated number: Airport “Call me”: Message Last external * * *...
  • Page 100: Ericsson Austria Ag

    This requires a true understanding of how businesses and professionals interact— Ericsson is the leading provider in the new an understanding that goes far beyond telecoms world, with communications meeting just the technological solutions that combine telecom and requirements.

This manual is also suitable for:

Businessphone 50

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