Ericsson DT360 Operating Instructions Manual
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Ericsson DT360 Operating Instructions Manual

Ericsson DT360 Operating Instructions Manual

Sony corporation operating instructions portable telephones dt310, dt360, dt368
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Download this manual See also: User Manual
User´s Guide
BUSINESSPHONE 250
BUSINESSPHONE 50
Portable Telephones
DT310 / DT360 / DT368

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  • Page 1 User´s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 Portable Telephones DT310 / DT360 / DT368...
  • Page 2 BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0 PORTABLE TELEPHONES DT310 / DT360 / DT368 USER’S GUIDE Copyright © 2000. Ericsson Austria AG. All rights reserved. This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means,...
  • Page 3 TELEFAX FORM You can help us make this manual even better!
  • Page 5 Welcome to the User´s Guide for the following portable telephones from Ericsson: DT310, DT360 and the DT368 in the BusinessPhone 250 / BusinessPhone 50 system. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.

  • Page 6: Table Of Contents

    Other useful facilities ...50 Security ...55 Least Cost Routing ...58 Phone book ...59 Adjustments...63 Installation...64 Trouble shooting ...68 Glossary ...70 Useful hints ...72 Index ...73 Quick reference guide - DT310...78 BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 7: How To Use This Manual

    MANUAL Example : BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Consider these suggestions and guidelines to keep your telephone in good shape and working properly. The portable is not specified as intrinsically safe, so do not use it in hazardous areas.

  • Page 8: Portable Dt310

    Display (2 rows) Display at rest. See section ”Display info”. Control key Redial the last number. Control key Activate functions with blue text. Keypad On / Mute or Off BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 9 Display info The DT310 display Display icons BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 The display gives you visual feedback on the current status by showing different statuses, visualised by icons. Standby On when your portable is locked to the system and flashes when you are outside the coverage area.

  • Page 10: Switching On/Off The Portable

    Charge the battery. While charging, you can use your portable normally. Note: During calls, you cannot switch off your telephone. Press Press The display turns blank and your portable is switched off. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 11: Answer Calls

    ANSWER CALLS End the call MAKE CALLS BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 A ringing signal indicates an incoming call. The ringing type tells you whether the call is an internal, external or call back call.

  • Page 12: Portable Dt360

    Off hook: lower earpiece volume. R-key Microphone This section gives you a short description of your DT360 portable telephone, how to switch on/off your portable and how to answer and make calls. Note: To see which portable telephone you have, see your portable above the right display corner.
  • Page 13 – (continued) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone id etc.
  • Page 14 For example displaying of date, time and the number of an incoming call. Ask your system administrator if you require additional display features. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 15 Switch on the DT360 Switch off the DT360 BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Press until the display lights up If the portable does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging, you can use your portable normally.
  • Page 16 Press to suppress the ringing for the moment Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc. Press BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 17: Make Calls

    MAKE CALLS Off Hook BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 How to make internal and external calls. Enter the telephone number and press Your portable will go off hook and dial the number. On the EndCall display ”...

  • Page 18: Portable Dt368

    Switch phone on / Switch phone off (pressed for two seconds). When phone is on and shortly pressed: ringer/ warning sound off. During call: microphone off. During call and warning: warning sound off. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 19 – (continued) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone id etc.
  • Page 20 For example displaying of date, time and the number of an incoming call. Ask your system administrator if you require additional display features. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 21 Switch on the DT368 Switch off the DT368 BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Press until the display lights up If the portable does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging, you can use your portable normally.
  • Page 22 Press to suppress the ringing for the moment Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc. Press BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 23 MAKE CALLS Off Hook BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 How to make internal and external calls. Enter the telephone number and press Your portable will go off hook and dial the number. On the display the duration time of the call is shown.

  • Page 24: Last External Number Redial

    Press to redial the saved number Note: This chapter only applies to the DT360 and DT368 telephones. The last ten (twenty on the DT368) dialled numbers are memorised by your portable. You can redial one of these numbers by selecting the number from the Last Dialled list.

  • Page 25: Automatic Callback

    Camp-on Intrusion BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 You call an extension and receive busy tone or get no answer. Press and go ”on hook” Verification tone. You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call.

  • Page 26: During Calls

    You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if camp- on is allowed). BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 27 DT360 and DT368 BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time.

  • Page 28: Mute Microphone

    Note: It is advised to use this feature instead of putting a call on hold. A call on hold may be diverted to your operator, directly or after some time. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 29: Mute Ringer Or Warning

    DT310 (continued) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 If the portable rings or a warning sounds at an inconvenient moment, e.g. when the battery runs low you will be warned by a battery low sound (4 short beeps).
  • Page 30 Select ”SendPause” and press to confirm A ”-” is displayed and the dial tone pause is sent. If you are entering a phone number on hook: Press to enter a dial tone pause ” BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 31: Call Forwarding

    Activate fixed diversion Cancel diversion BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.

  • Page 32: Individual Diversion

    On the DT368 display the actual follow me state is shown. Note: An individual internal diversion cannot be activated if an individual external diversion is already activated. Dial Individual diversion is cancelled. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 33 Cancel external diversion Re-activate external diversion BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 To set a new individual external diversion address: Dial Dial the digit(s) for external call access and enter the new external diversion address A maximum of 24 digits.

  • Page 34: Bypass Call Forwarding

    Dial Dial the extension number and press You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 35: Information

    INFORMATION GENERAL BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent.

  • Page 36: Pre-Defined Texts

    On the DT368 the programmed absence info will be shown in the display. Vacation, back June 27 If you do not know the time of return, just press #. Information active. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 37: Voice Information

    Voice information BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Dial to enter the information mode Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to send Information active.

  • Page 38: Erase Information

    Verification tone. Information is passive and stored for later use. When the information is switched off: Dial Press to activate saved info Verification tone. Information is active. Dial to erase info Verification tone. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 39: Internal Messages

    Call-back Voice BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 When you call an internal number and receive busy tone or get no answer, you can send a message to that extension. The BusinessPhone 250/50 system is also equipped with a dictaphone function.

  • Page 40: Check And Store Received Messages

    On the DT368 received messages are indicated with a message icon and the number of queued messages. On the DT310 and DT360 a special dial tone is used to indicate waiting messages. Received messages are divided into following three categories: •...
  • Page 41 DICTAPHONE Record message BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 If you want to record and retrieve personal voice messages you can use the dictaphone. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and store received messages”.

  • Page 42: Individual Mailbox System

    Divert your extension to the mailbox system. Dial Dial the number to the mailbox system Ask the system administrator for your defined mailbox number. Press Special dial tone. Dial Special dial tone. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 43 Retrieve messages - externally BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 When you receive a special dial tone or when the message icon appears in the display. Note: A special dial tone is also used to indicate an activated diversion.

  • Page 44: Personal Greeting

    Press to end Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information. Code BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 45: Common Abbreviated Numbers

    INDIVIDUAL ABBREVIATED NUMBERS (continued) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 ABBREVIATED NUMBERS By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as ”common abbreviated numbers” in the exchange.
  • Page 46 Dial the number and press The number can consist of up to 24 digits. Verification tone. Dial Select an abbreviated number between 0 and 9 and press Verification tone. Dial Verification tone. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 47: Dial By Name

    BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 ABBREVIATED NUMBERS Note: This section only applies to the DT360 and DT368 telephones. You can call someone by pressing the first character(s) of a name and then scroll through the name list to search for the name and number.
  • Page 48 Key more characters or the full name in the second step and press Confirm and Kim’s number will be dialled Note: This method allows you to correct key presses. How to write text, see section ”Phone book”. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 49: Group Facilities

    Log in (continued) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 When you are working together in a team the following group facilities can be very useful. Your telephone can be included in one or several hunt groups.
  • Page 50 Note: If you are logged in to more than one huntgroup and log out from one of them, the display (DT368 only) will show a “logged out-message”. To log out from all hunt groups: Dial Press BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 51: Group Call Pickup

    PICK UP COMMON BELL BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 In a pick up group, any member can answer any individual call to group members. You answer a call to a group member by dialling a special answering number. Please ask your system administrator for the configured number.

  • Page 52: Businessphone 250 / Businessphone

    You can place costs for external calls on a selected account number (up to 15 digits). Dial Enter account number and press Internal dial tone, make the external call. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 53: Opening Of The Doorlock

    To activate the tandem configuration (continued) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 OTHER USEFUL FACILITIES The doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone.

  • Page 54: Automated Attendant

    Voice instructions lead the callers step by step to the desired destination. Dial the automated attendant directory number Please ask your system administrator for the Automated Attendant directory number. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 55: Direct Inward System Access

    DIRECT INWARD SYSTEM ACCESS (DISA) BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 OTHER USEFUL FACILITIES If you are working externally and you have the need to make business calls, call your company and use the company PBX to build up an external call to the desired party.
  • Page 56 Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 57: Block Extension

    BLOCK EXTENSION Un-block extension BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external calls are placed on a specific account number.

  • Page 58: Select Password

    Press Dial to select a new password Dial your present password Press The default password is ”0000” Dial your new password Press Verification tone. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 59: Bypass Blocked Extension

    Bypass another extension BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 In order to make a call, you can temporarily bypass a blocked extension. You can make one call from the extension. Dial Dial your password Press Dial tone.

  • Page 60: Least Cost Routing

    LCR code before you dial an external number. Dial the LCR code Please ask your system administrator for the LCR code. Dial the digit(s) for external call access and the external number BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 61: Access The Phone Book

    PHONE BOOK BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Note: This chapter only applies to the DT360 and DT368 telephones. Your portable is equipped with a fixed phone book (a pre-programmed directory for up to 1000 names) that is useful to people in your organisation.

  • Page 62: Who Called List

    PHONE BOOK WHO CALLED LIST Call back callers Note: This section only applies to the DT368 and DT360 telephones. Your phone keeps a list of people who have called you (if supported by the network). Whenever there are entries in the who called list, you can view or call back the numbers with the ”WhoCalled”...

  • Page 63: Write Text

    L 4 times result 5 Note for DT360: Characters å, ø and ç are at key 1. Other European characters are composed by pressing * or #, followed by the relevant key. The ‘æ’ and ‘ß’ are not included.
  • Page 64 8 (four times) 1 time result t 2 times result u 3 times result v 4 times result ü Press to confirm your edit and exit the menu BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 65: Earpiece Volume

    Earpiece Volume Ringer Volume BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 The BusinessPhone 50/250 system is equipped to set and adjust a personal volume. Use the volume keys to adjust the volume in the earpiece or the volume of the ringer.

  • Page 66: Connecting The Battery

    Attach the battery to the portable as shown in the figure below. Note: Because the status of a newly received battery is uncertain, always charge it to ensure that you have sufficient talk and standby time. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 67 Talk time Standby time Charge time (hours) High capacity for DT310, DT360 High capacity for DT368 Note: The batteries for the DT310 and DT360 phones are compatible with the DT368, but may give lower talk- and standby times. INSTALLATION Battery (hours)
  • Page 68 If you wish, you can leave the adaptor in the mains socket when you remove the connector. Use the self adhesive cable clamp to tie the adaptor cable. Disconnect the Basic charger BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 69: Connecting The Clip

    CONNECTING THE CLIP BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Connect/disconnect the clip to the back of the portable as shown in the figure below. Clip connection Note: Do not put your fingers on the display when you press.

  • Page 70: Trouble Shooting

    Battery icon flashes slowly Battery low Charge battery Call icon and/or program icon on for 2 seconds (DT310) Call icon on for 2 seconds (DT360 and DT368) Portable defect Contact system administrator BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 71 BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Battery icon on Charging complete, charger still connected Disconnect the charger “PhoneBook empty” No names stored in the phone book Add names “MemoryFull” Memory full, you can not add names Delete a name “EnterXXX”...

  • Page 72: Direct Inward System Access (Disa)

    Integrated Services Digital Network. Provides your system with supplementary services from the public net. A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance). See section ”Least cost routing”. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 73 TRANSFER TRUNK LINE BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 The mailbox system controls the messages that are left for or sent by you when you are absent. See section ”Mailbox system”. A message can be sent to any extension. This is useful when you receive the busy tone or get no answer.

  • Page 74: Useful Hints

    Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 75: Index

    Display info DT360 ...11 Display info DT368 ...17 Diversion ...29 Doorlock ...51 Doorphone ...51 During calls ...24 BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368 Page Earpiece volume ...63 Erase information ...36 Fixed diversion...29 Follow me...32 Glossary...70 Group call pick up...49...
  • Page 76 Second telephone...51 Security...55 Select password ...56 Send message ...37 Short numbers ...43 Switching on/off the DT310 portable ...8 Switching on/off the DT360 portable ...13 Switching on/off the DT368 portable ...19 Tandem configuration ...51 Transfer...24 Trouble shooting...68 Two telephones ...51 Un-block extension...55 Useful hints ...72...
  • Page 77 NOTES BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 78 NOTES BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...
  • Page 79 NOTES BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 80: Quick Reference Guide - Dt310

    (Enter ”completing info”) info code completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368...

  • Page 81: Account Number

    QUICK REFERENCE GUIDE - DT360 AND DT368 ANSWER CALLS Answer: Suppress ringing: MAKE CALLS Normal calls: (Internal or external no.) Common abbreviated number: (Abbreviated no.) Individual abbreviated number: (Abbreviated no. 0-9) Last external number redial: YOU GET BUSY TONE OR NO ANSWER Automatic call-back: (Go “on hook”)
  • Page 82 QUICK REFERENCE CARD These cards are used for DISA and to check messages.
  • Page 83 QUICK REFERENCE CARD This is a part of EN/LZTBS 102 124 R2A This is a part of EN/LZTBS 102 124 R2A This is a part of EN/LZTBS 102 124 R2A This is a part of EN/LZTBS 102 124 R2A...
  • Page 84 Communication is our business Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

This manual is also suitable for:

Dt310Dt368Businessphone 250Businessphone 50

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