Service - VTS Medical Systems VOLCANO VR Series Technical Documentation Manual

VOLCANO VR Mini
VOLCANO VR1
VOLCANO VR2
VOLCANO VR3
VOLCANO VR-D
10. SERVICING
10.1 PROCEDURES IN CASE OF DEFECTS
Problem
● assembly of the exchanger connections with two wrenches (adjustment), which
safeguards against internal twisting of the collectors,
● Check if the leakage may be associated with mechanical damage to the
exchanger,
● Vent valve or drain plug leaking,
● Heating agent parameters (pressure and temperature) – should not exceed
permitted values,
Heat exchanger leaking
● type of heating agent (it cannot be aggressive to Al and Cu),
● Circumstances when the leakage appears (e.g. during the first, tentative
installation start-up, when the installation is filled up after the heating agent
has been drained) and outside temperature at the time of failure (risk that the
exchanger may freeze),
● Possibility of operating in aggressive conditions (e.g. high concentration of
ammonia in the air in a sewage-treatment plant),
● check the device assembly for conformity with the instructions in operation and
maintenance manual (e.g. distance from wall/ceiling),
● Device appropriately level led,
● Correctness of electric connections and qualifications of the wireman,
● Inlet current parameters (e.g. voltage, frequency),
● noise at lower gears (possible controller failure?),
Fan works too loud
● Noise only at higher gears (regular situation explained by aerodynamic
characteristics of the device, if there outlet air chokes),
● type of other devices operating in the building (e.g. induced draught fans) –
intensified noise caused by simultaneous operation of many machines,
● Does the fan rub against the casing?
● Is the fan evenly screwed to the casing?
● Correctness and quality of electric connections and qualifications of the wireman,
● Inlet current parameters (e.g. voltage, frequency) on the clamp block of fan
engine,
● Correctness of operation of other devices installed in the building,
Fan does not work
● Correctness of wire connections on the engine side acc. to the manual, in
comparison to wires clamped in the engine terminal strip,
● PE conductor voltage (if present, may mean there is a break-down),
● Is N conductor correctly connected to the fan.
● Circumstances when it was damaged – notes on the bill of ladings, stock issue
Damaged casing
confirmation, condition of the box,
● Correctness of electric connections and qualifications of the wireman,
Actuator does not open ● Correctness of the thermostat operation (characteristic tick sound during change-
the valve over),
● Inlet current parameters (e.g. voltage),
It is forbidden to place, dispose of and store worn-out electric and electronic equipment, together with other waste. Dangerous compound contained in electronic
and electric equipment have a very adverse impact on plants, micro-organisms, and, most importantly, on humans, as they damage our central and peripheral
nervous system, as well as circulatory and internal system. Additionally, they cause serious allergic reactions. Worn-out equipment is to be delivered to a local
collection point for used electric equipment, which carries out a selective collection of waste.
REMEMBER!
The user of equipment intended for households, and which has been worn out, is obliged to transfer such equipment to a collecting unit that collects worn-out
electric and electronic equipment. The selective collecting and further processing of waste from households contributes to the protection of environment, reduces
the penetration of hazardous substances into the atmosphere and surface waters.
10.2 COMPLAINT PROCEDURE
In order to report a problem with the device or elements of automation, please fill in and send the appropriate form, using one of the three available ways:
1. E-mail: vts.pl@vtsgroup.com
2. Fax: (+48) 12 296 50 75
3. Website: www.vtsgroup.pl\PRODUKT\VTS Service\formularz zgłoszeniowy
Our service department will contact you immediately.
In the case of damage in transport, send a complaint notification, including the delivery documentation (bill of lading, inventory issue) and photographs showing the defects.
Should you have any questions, please contact us, using this telephone number: 0 801 080 073
IMPORTANT!
The complaint procedure shall be initiated when the Service Department has received a correctly filled complaint notification, a copy of the purchase invoice and the Warranty Card, filled by the
company that carried out the installation.
VR Mini, VR1, VR2, VR3, VR-D
Check points
16
Description
Pay special attention that the exchanger may freeze during winter
time. 99% of registered leakages appear during installation start-up/
pressure tests. The defect can be removed by pulling back vent or
drain valve.
min. 40 cm
Level of operating noise of VOLCANO devices is perceived
subjectively. If the device is made of plastic, it should operate
quietly.It is recommended to unscrew the clamping screws and
tightening them up again. If the fault does not disappear, you should
make a complaint.
Electrical connection need to be done strictly according to the
drawings in the manual.
If the casing is damaged, make photos of the box and device, and
photos confirming that the device serial number on the device
and on the box are the same. If the device was damaged during
transport, it is necessary to write down an appropriate statement by
the driver, who delivered the damaged device.
The most important is to check whether the actuator responded to
the electric impulse.