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Sharp ER-A410 Instruction Manual

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ELECTRONIC CASH REGISTER
MODEL
ER-A410
ER-A420
INSTRUCTION MANUAL
The above illustration shows the model ER-A410.

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Summary of Contents for Sharp ER-A410

  • Page 1 ELECTRONIC CASH REGISTER MODEL ER-A410 ER-A420 INSTRUCTION MANUAL The above illustration shows the model ER-A410.
  • Page 2 WARNING FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Introduction

    INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A410/A420. Please read this manual carefully before operating your machine to gain a thorough understanding of the functions and features offered by this model ECR.

  • Page 4: Table Of Contents

    CONTENTS INTRODUCTION ····················································································································································1 IMPORTANT ··························································································································································1 PRECAUTION························································································································································1 CONTENTS····························································································································································2 EXTERNAL VIEW OF THE ER-A410 ····················································································································7 Front view ···············································································································································7 Rear view················································································································································7 EXTERNAL VIEW OF THE ER-A420 ····················································································································8 Front view ···············································································································································8 Rear view················································································································································8 PRINTER································································································································································9 KEYBOARD ·························································································································································10 1 ER-A410 standard keyboard layout·········································································································10 2 ER-A420 standard keyboard layout·········································································································12 3 Standard key number layout····················································································································13...
  • Page 5 Food stamp-eligible subtotal·················································································································37 Tray subtotal·········································································································································37 3 Finalization of transaction ························································································································38 Cash or Check tendering······················································································································38 Mixed tendering (check + cash)············································································································38 Cash or Check sale that does not need any tender entry ····································································39 Charge (credit) sale ······························································································································39 Mixed-tender sale (cash or check tendering + charge tendering) ························································39 4 Food stamp calculations ··························································································································40 Food stamp tendering···························································································································40 Food stamp status shift ························································································································41...
  • Page 6 2 How to program alphanumeric characters·······························································································64 Using character keys on the keyboard ·································································································64 Entering character codes······················································································································64 PROGRAMMING ·················································································································································66 Basic instructions··································································································································66 Preparations for programming··············································································································66 Direct Programming ···········································································································································66 1 Setting the date and time·························································································································66 Date ······················································································································································66 Time······················································································································································67 2 Programming for departments ·················································································································67 Unit price ··············································································································································67 Functional selection······························································································································68 3 PLU/UPC programming ···························································································································70...
  • Page 7 Base quantity (#1211) ··························································································································96 Type of unit price entry, delete method, tare table no. and scale entry (#2210, 2231) ························97 Sign (+/–), food stamp status, and tax status (#2211, 2232)································································98 Alphanumeric characters (#2214) ········································································································99 Assigning of PLUs/UPCs to commission groups (#2215, 2235) ························································100 Age limitation (#2280, 2236)···············································································································101 Stock quantity (#1222, 1220, 1221)····································································································102 Set PLU (#2221)·································································································································103...
  • Page 8 Programming of RS-232C interface (#6110, 6111, 6112, 6113, 6115, 6220) ····································141 Programming the CAT interface (#7110, 7111, 7112, 7113, 7114, 7115)··········································142 Secret codes to control access to the PGM1 mode, X1/Z1 mode and X2/Z2 mode (#2630, 2631, 2632) ···························································································································143 Setting the AUTO key (#2900) ···········································································································144 11 TRAINING mode ···································································································································145 12 Reading stored programs ······················································································································146 Program details and procedures for their reading ··············································································146...

  • Page 9: External View Of The Er-A410

    EXTERNAL VIEW OF THE ER-A410 Front view Printer cover Receipt paper Journal window Keyboard Drawer lock Drawer Rear view Customer display (Pop-up type) Operator display Mode switch RS-232C connector cover (CH1) RS-232C connector cover (CH2)

  • Page 10: External View Of The Er-A420

    EXTERNAL VIEW OF THE ER-A420 Front view Printer cover Receipt paper Journal window Keyboard Drawer lock Drawer Rear view Customer display (Pop-up type) Operator display Mode switch RS-232C connector cover (CH1) RS-232C connector cover (CH2)

  • Page 11: Printer

    PRINTER The printer is a receipt/journal dual station type thermal printer, that does not require an ink ribbon or cartridge. The average life of the printer is approximately 5 million lines. When removing the printer cover, lift it from the rear as shown.

  • Page 12: Keyboard

    KEYBOARD ER-A410 standard keyboard layout RECEIPT JOURNAL SLIP RCPT VOID RFND All the keys but the receipt paper feed and journal paper feed keys can be re-positioned. Note If you want to change the layout, please consult your dealer. Receipt paper feed key...

  • Page 13: Optional Keys

    Optional keys SRVC Service key Percent 2 thru 4 keys AUTO Automatic sequencing 1 thru 5 keys AUTO Cash total 2 key Birthday date entry key BIRTH Department code entry DEPT Received-on-account 2 key Paid-out 2 key Non-add code key SCALE Scale key OPEN...

  • Page 14: Er-A420 Standard Keyboard Layout

    ER-A420 standard keyboard layout RECEIPT JOURNAL All the keys but the receipt paper feed and journal paper feed keys can be re-positioned. Note If you want to change the keyboard layout, please consult your dealer. Receipt paper feed key RECEIPT Journal paper feed key JOURNAL Numeric keys...

  • Page 15: Standard Key Number Layout

    Standard key number layout These key numbers are used for positioning of department keys and direct PLU keys. Refer to pages 93 and 107. This layout can be changed by your dealer. For ER-A410 CONV Conversion 1 thru 4 keys...

  • Page 16: Installing The Keyboard Sheet (Er-A420)

    For ER-A420 Installing the keyboard sheet (ER-A420) Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below. Keyboard cover • Do not spread the keyboard cover too far as it might tear the tabs. Note • Replace the keyboard sheet with a new one if by chance it gets wet. Use of a wet keyboard sheet may cause problems.

  • Page 17: Keys And Switches

    KEYS AND SWITCHES Mode switch and mode keys The mode switch can be operated by inserting one of the three supplied mode keys – manager (MA), submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG”...

  • Page 18: Cashier Code Entry Key

    Cashier code entry key Cashier codes are available in two variants: Variant 1, in which they are displayed (“0000” to “9999”), and Variant 2, in which they are not displayed (always “ When the cashier code is assigned by the following procedure, the register prints the four-digit cashier code (variant 2: “...

  • Page 19: Displays

    When amounts in the drawer reaches the amount you preprogrammed, the sentinel mark “X” is displayed to advice you to remove the money to a safe place. • Power save mark When the cash register goes into the power save mode, the power save mark (decimal point) is displayed. • Stock alarm indicator When the stock of the PLU or UPC which you entered is zero or negative, the alarm indicator (decimal point) is displayed.

  • Page 20: For The Operator

    FOR THE OPERATOR PRIOR TO ENTRIES Preparations for entries Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items: Receipt and journal paper rolls If the receipt and journal paper rolls are not set in the machine or there are low rolls, install new ones according to section “4.

  • Page 21: Power Saving Mode

    Procedure I Sign-on To display the current cashier code Variant 1 : (Code is displayed.) Variant 2 : (Code is not displayed.) • If you want to enter a cashier code before every transaction, please consult your dealer. Note • For the display type selection of the cashier code, “Variant 1” has been preset. For the selection of the “Variant 2”, consult your dealer.

  • Page 22: Entries

    ENTRIES Item entries Single item entries Procedure Department entries (direct department entries) Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. When using a programmed unit price Unit price * Department key (max.

  • Page 23: Repeat Entries

    UPC entries Scan UPC code Ä UPC code (max.13 digits) To cancel the learing function entry To set “auto-delete” Unit price (max. 6 digits) Example Key operation 5012345678900 Repeat entries You can use this function for entering a sale of two or more same items. è...

  • Page 24: Multiplication Entries

    Multiplication entries Use this feature when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities that contain decimals. Procedure When using a programmed unit price Q ’...

  • Page 25: Successive Multiplication Entries

    Successive multiplication entries This function may be desired when you enter a sale of items sold by area (square feet). Procedure Length Width Dept. code PLU code PLU code Unit price UPC code • After scanning a UPC code or pressing the show “NO RECORD”.

  • Page 26: Split-Pricing Entries

    Split-pricing entries You may use this function when your customer wants to purchase items normally sold in bulk. Procedure Selling q’ty Base q’ty Only when you use a base q’ty programmed for PLU code • After scanning a UPC code or pressing the show “NO RECORD”.

  • Page 27: Single Item Cash Sale (Sics)/Single Item Finalize (Sif) Entries

    Single item cash sale (SICS)/single item finalize (SIF) entries SICS entries • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs, subdepartments or UPCs.

  • Page 28: Scale Entries

    Scale entries For making entries for weighed items, a scale must be connected where by the weight is automatically read from the scale. To make refund entries, the weight is entered manually while the scale platter is empty and reads zero.
  • Page 29 ii) Manual scale entries of refunded items Procedure When base wt. is 1 LB (or 1 KG) Ï SCALE Net weight Only when you use a base wt. programmed for PLU code • Net weight: Up to 5 digits (integer + decimal) which is from the customer’s receipt. •...

  • Page 30: Plu Level Shift (For Direct Plu)

    PLU level shift (for direct PLU) This shift can double or triple the number of PLUs on your register without adding additional direct PLU keys. You can use direct PLUs in three levels by utilizing shift keys functions. : Shifts the PLU level from level 2 or 3 to level 1 (ordinary level). : Shifts the PLU level from level 1 or 3 to level 2.
  • Page 31 Direct PLU1: PLU code 1 (PLU level 1), PLU code 65 (PLU level 2) Example Direct PLU2: PLU code 2 (PLU level 1), PLU code 66 (PLU level 2) • When your machine has been programmed for the automatic return mode: Key operation •...

  • Page 32: Plu/Upc Price Level Shift

    PLU/UPC price level shift Two different price levels can be programmed for each PLU or UPC. The price levels can be changed for PLU or UPC registrations. You can shift the PLU/UPC price level (level 1 or 2) by utilizing the price level shift key ( You must program a price level shift mode (i.e.

  • Page 33: Set Plu Entries

    PLU price level 1: PLU 1 ($1.91), PLU 2 ($0.79) Example PLU price level 2: PLU 1 ($2.00), PLU 2 ($0.99) • When your register has been programmed for the automatic return mode (by one item): Key operation • When your register has been programmed for the lock shift mode: Key operation Set PLU entries Operations are the same as normal PLU’s.

  • Page 34: Link Plu/Upc Entries

    Link PLU/UPC entries The operation is the same as normal PLU’s/UPC’s. When this PLU/UPC is entered, the linked PLU’s amount is included and the linked PLU’s label is printed automatically. Only the 1st PLU is affected by the status shift keys key).

  • Page 35: Mix-And-Match Entries

    Mix-and-match entries This function is convenient for matching several PLU/UPC items and selling them in a lump (e.g. bundle sale, multi-packed sale, etc.). The matching q’ty and adjusted amount are assigned to a mix-and-match table. All items that are programmed into the same table are treated as if they belong to one group. Example Selling on a mix-and-match basis the following items in table no.

  • Page 36: Upc Learning Function

    UPC learning function When you enter or scan an undefined code, you are required to enter the unit price “amount” and the associated department. The UPC code, unit price and the department entered are stored in the UPC file and is used for future sales entries.

  • Page 37: Price Change Function (For Upcs)

    Price change function (for UPCs) You can use this function when you need to change the unit price or associated department of a UPC item in REG/MGR mode. There are two methods for price changes: 1. Price change mode You can change the preset price and/or the associated department of a UPC item without entering PGM mode.
  • Page 38 Example • Price change mode Key operation • Changing a price during a transaction Key operation The journal printer prints the following format in this position. Associated dept. no. • When an undefined code is entered in the price change mode, the register results in an error. Note •...

  • Page 39: Displaying And Printing Subtotals

    Displaying and printing subtotals Your register provides these five types of subtotals: Merchandise subtotal  Press the key at any point during a transaction. The net sale subtotal - not including tax - will appear in the display. Taxable subtotal Taxable 1 subtotal Press the keys in this order at any point during a transaction.

  • Page 40: Finalization Of Transaction

    Finalization of transaction Cash or Check tendering Press the key to get an including-tax subtotal, enter the amount tendered by your customer, then press the Å key if it is a cash tender or press the tendered is greater than the amount of the sale, your register will show the change due amount and the text “CHANGE”.

  • Page 41: Cash Or Check Sale That Does Not Need Any Tender Entry

    Cash or Check sale that does not need any tender entry Enter items and press the register will display the total sale amount. Example Selling a $3.00 item (dept. 6) and another $7.15 item (PLU 10) for cash Key operation Charge (credit) sale Enter items and press the corresponding charge keys ( Example...

  • Page 42: Food Stamp Calculations

    Food stamp calculations Food stamp tendering If your customer makes payment (or tendering) in food stamps, obtain the food stamp-eligible subtotal* by pressing the key and make a food stamp tender entry before entering a cash or check tender. The food stamp-eligible subtotal* depends upon how your register is programmed based on the Note food stamp-eligibility of the automatic tax on a sale of items eligible for food stamp payment, or whether your register is programmed to allow the automatic tax to be paid with food stamps or not...

  • Page 43: Food Stamp Status Shift

    When the food stamp tender is smaller than the food stamp-eligible subtotal: • Accept the remainder in food stamps or in cash or check. If your register is programmed to exempt taxation, additional food stamp tender is not allowed. Example Your customer buys a $3.18 item (dept.

  • Page 44: Tax Calculations

    Tax calculations Automatic tax When your register is programmed with a tax table (or tax rate) and the tax status of an individual department and PLU is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU.

  • Page 45: Automatic-Tax Delete

    Automatic-tax delete You can delete the automatic tax on the taxable 1, taxable 2, taxable 3 and taxable 4 subtotal of each transaction by pressing the key after the subtotal is displayed. Example Selling a $7.25 item (dept. 1, taxable 1) and another $5.15 item (dept. 3, taxable 2) for cash and entering the sale as a non-taxable one Key operation If any of the media keys (i.e.

  • Page 46: Tax Status Shift

    Tax status shift Your machine allows you to shift the programmed tax status of each department, the PLU key by pressing the SHIFT the programmed tax status of each key is resumed. Example Selling the following items for cash with their programmed tax status reversed •...

  • Page 47: Guest Check (Pblu)

    Guest Check (PBLU) This feature is used to store and recall previous or credit balances of an open charge account when a previous balance lookup (PBLU) code is entered. The PBLU code can be 1 to 9999. New charge accounts For a new customer, open a new charge account by assigning a PBLU code.

  • Page 48: Additional Item Entries

    Additional item entries For making additional guest check entries, enter the PBLU code first for automatic PB lookup. Procedure PBLU code [Item entries] (1-9999) Amount Example Key operation Settlement Use the following procedure: Procedure PBLU code [Item entries] (1-9999) Amount Example Key operation [Payment operations]...

  • Page 49: Deposit Entries

    Deposit entries Deposit refers to a payment on a charge account. It can be received in cash, check or by charge. You can make the deposit entry only while in a guest check transaction. It cannot be done during handling of a tendered amount.

  • Page 50: Auxiliary Entries

    Auxiliary entries Percent calculations (premium or discount) • Your register provides the percent calculation for the merchandise subtotal and item entries. You need to specify in advance whether the register should perform the percent calculation based on the merchandise subtotal or each item entered. •...

  • Page 51: Discount Entries

    Discount entries For discount or coupon tenderings, you may use the If the discount or tendered coupon is the one applicable to sales, use the vendor coupon or if it is applicable to each department key, use the store coupon. Discount for the merchandise subtotal Example Selling a $5.75 item of dept.

  • Page 52: Refund Entries

    Refund entries If a refund item is the one entered into a department, enter the amount of the refund, then press the the corresponding department key in this order; and if an item entered into a PLU (or UPC) is returned, enter the corresponding PLU (or UPC) code, then press the without entry of PLU code, in this order.

  • Page 53: Payment Treatment

    Payment treatment Currency conversion Your register allows payment entries of foreign currency. Pressing the foreign currency. Cash payment is the only media that can be handled after currency conversion. Procedure For an additional payment in foreign currency After an entry Preset rate is completed After the amount...

  • Page 54: Received On Account Entries

    Received on account entries Procedure Amount (max. 8 digits) Example A customer whose reference number is 12345 tenders $48.00 by check for received on account. Key operation Paid out entries Procedure Amount (max. 8 digits) Example You pay $30.00 by check to a vendor whose code number is 6789. Key operation No sale (exchange) Simply press the...

  • Page 55: Cashing A Check

    Cashing a Check Enter the check amount, then press the Procedure Non-add code number Example Cashing a check of a $30.00 amount Key operation Bottle return This function is used to handle the payment (paid out) for returned empty bottles or cans. Example You pay for ten 15¢...

  • Page 56: Correction

    CORRECTION Correction of the last entry (direct void) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( • ≠ ), deduction ( through the incorrect entry. Example Key operation 5012345678900 Correction of the next-to-last or earlier entries (indirect void) With the key, you can void any incorrect department, PLU/subdepartment, UPC or item refund entry made during a transaction if you find it before finalizing the transaction (e.g.

  • Page 57: Subtotal Void

    Subtotal void You can void an entire transaction. Once the subtotal void is executed, the transaction is aborted and the register issues a receipt. Example Key operation Subtotal void Correction of incorrect entries not handled by the direct or indirect void function Any errors found after the entry of a transaction has been completed or during an amount tendered entry, cannot be voided.

  • Page 58: Correction After Finalizing Atransaction (After Generating A Receipt)

    CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT) When you need to void incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void, follow this procedure in the MGR mode. Turn the mode switch to the MGR position. Press the key to put your register in the VOID mode.

  • Page 59: Override Entries

    OVERRIDE ENTRIES Programmed limits (such as maximum amounts) for functions can be overridden by making the entry in the MGR mode. Procedure Turn the mode switch to the MGR position. Make the override entry. Example Selling a $15.00 item (dept. 2) for cash and subtracting the coupon amount $2.50 from the sale amount (This example presumes that the register has been programmed not to allow coupon entries over $2.00.) Key operation...

  • Page 60: Overlapped Cashier Entry

    OVERLAPPED CASHIER ENTRY This function allows you to switch from one cashier to another interrupting the first cashier’s entry. The second cashier can make a sales entry, then the first cashier may continue. Example Cashier 1: Entry started Cashier 2: Cashier change (1 to 2), interruption initiated Cashier 2: Transaction finished (2) Cashier 1: Cashier change (2 to 1), entry restart •...

  • Page 61: Special Printing Functions

    SPECIAL PRINTING FUNCTIONS Copy receipt printing If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the “OFF” status (no receipting), press the copy receipt when the receipt ON-OFF function is in the “ON” status. Pressing the key in the OP X/Z mode before registration toggles the status “ON”...

  • Page 62: Validation Printing Function (Slip Printer)

    Validation printing function (Slip printer) Your register can perform validation printing when it is connected with the slip printer. For the details about the slip printer, contact your authorized SHARP dealer. 1. Set a validation slip to the slip printer. 2.

  • Page 63: Remote Printer Send Function

    Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the remaining order is still being placed. Example Item entry Data transfer to the remote printer SEND Remaining items will be sent to the remote printer when the transaction is finalized. When this function is used, the subtotal void operation is not allowed.

  • Page 64: Time Display And Automatic Updating Of The Date

    TIME DISPLAY AND AUTOMATIC UPDATING OF THE DATE Time display When you need the time displayed, turn the mode switch to the OP X/Z position after the preceding transaction or operation is finalized. You can also display the time by pressing the The time display disappears as soon as you press the subsequent entry.

  • Page 65: For The Manager

    FOR THE MANAGER PRIOR TO PROGRAMMING Programming keyboard layout When you are in the PGM1 or PGM2 mode, the keyboard layout will be set to one of the programming layouts as shown below. For ER-A410 (NUM) (SPACE) RECEIPT JOURNAL For ER-A420 ©...

  • Page 66: How To Program Alphanumeric Characters

    How to program alphanumeric characters You can program alphanumeric characters for departments, PLUs, UPCs, functions, etc. while in the character entry mode. There are two ways for programming characters: using character keys on the keyboard and entering character codes with the numeric keys on the keyboard. Using character keys on the keyboard Enter a character according to the position in the programming keyboard layout.
  • Page 67 Alphanumeric character code table Code Character Code Character á â ê î ì í ô ó û ú œ ´´ ú ´´ ó ¨ ´´ Ú ´´ Ó (space) ” & ’ (DC) : Double-size character code : The shaded character cannot be displayed (will be displayed as space). Note The character “...

  • Page 68: Programming

    PROGRAMMING This chapter illustrates how to program your cash register. Basic instructions All the programming items can be programmed by the Job-Code-Based Programming described later. However, your machine allows you to program some items using the Direct Programming, which does not require you to enter the job code.

  • Page 69: Time

    Time (max. four digits) Example Key operation Programming for departments Your machine is equipped with 20 (ER-A410)/10 (ER-A420) standard departments and a maximum of 99 departments. Your machine allows you to perform the following programming for each department. Unit price PGM 1...

  • Page 70: Functional Selection

    Functional selection Procedure To set all zeros ABCDEFGHIJKLMNOP Dept. code (1 – 99) Item: Group number Commission group number Sign (plus/minus) Food stamp status Tax 4 status Tax 3 status Tax 2 status Tax 1 status Item validation printing Tare table number Scale entry Registration type Department type...
  • Page 71 Sign (plus/minus) • Assign a plus sign to departments for normal sales transactions. • Assign a minus sign to departments for minus transactions. Food stamp status • Assign a food stamp status (food stamp eligible or food stamp ineligible) to each department. Tax status (taxable 1 thru 4/non-taxable) •...

  • Page 72: Plu/Upc Programming

    PLU/UPC programming Your machine is equipped with 500 standard PLUs/UPCs. Your machine allows you to perform the following programming for each PLU/UPC. • In this manual, the word “UPC” represents UPC (Universal Product Code) and the word “EAN” Note represents EAN (European Article Number). •...
  • Page 73 Item: Tax 1 status Tare table number Scale entry Type of unit price entry Commission group number Note A commission group number (0–9, 0: non commission) can be assigned to each department. Sign (plus/minus) The function of every PLU/UPC varies according to the combination of its sign and the sign of its associated department as follows: Sign Department...

  • Page 74: Plu/Upc Assignment To Departments

    PLU/UPC assignment to department Procedure To program any PLU/UPC l Ò Direct PLU key PLU code (max. 5 digits) UPC code (6 to 13 digits) Example Key operation Programming for discount keys ( Discount amount PGM 1 Procedure To program zero Discount amount (max.

  • Page 75: And Tax Status

    High amount lockout (HALO), sign (+/-), vendor/store coupon selection, food stamp status and tax status Procedure To program zero *ABCDEFGHI To program any coupon function * Item: Food stamp status Tax 4 status Tax 3 status Tax 2 status Tax 1 status Sign (+/-) Vendor/store coupon selection Significant digit for HALO...

  • Page 76: Programming For Percent Keys

    Programming for percent keys ( Percent rate PGM 1 Procedure To program zero % • * Rate * Rate: Percent rate: 0.00 – 100.00 Note You must use a decimal point key when setting percentage rates that are fractional. Example Key operation Sign (+/-), %item/%subtotal selection, food stamp status and tax status PGM 2...

  • Page 77: Programming For Conversion Keys

    Tax status (taxable 1 thru 4/non-taxable) Note Tax 4 is prohibited if you use the food stamp function. Example Key operation 000001000 Programming for conversion keys ( Currency conversion rate Procedure To program zero ç # * Conversion rate * Conversion rate: 0.0000 – 9999.9999 Note You must use a decimal point key when setting conversion rates that are fractional.

  • Page 78: Programming For The High Amount Lockout (Halo)

    Programming for the High amount lockout (HALO) The HALO limit effects REG mode operations but can be overridden in the MGR mode. The HALO limit is represented by two figures as follows: Procedure To program zero “AB” is the same as A × 10 A: Significant digit (0 through 9) B: Number of zeros to follow significant digit: (for RA or PO: 0 thru 9), (for manual tax: 0 thru 7) Example...
  • Page 79 * Item: CAT transaction CAT action CAT type Card number printing Card number print format CAT signature line print CAT expiration printing Number of CAT authorization receipt Bill (slip) printing Footer printing on receipt Non-add code entry Change enable (over tender enable) Validation printing Drawer opening Amount tendered operation...

  • Page 80: Programming For The Automatic Tax Calculation Function

    Programming for the automatic tax calculation function Your machine has an automatic tax calculation feature which allows you to program four tax tables to avoid calculating incorrect tax amounts. Automatic tax calculations require you to program, in addition to the tax table, the tax status of each pertinent department, PLU, and function key.
  • Page 81 Procedure † One- or two- digit number max. three max. five digits digits *1 First figure: The first figure to be entered depends upon whether the difference between a minimum breakpoint to be entered and the preceding minimum breakpoint is not less than $1.00 or more than 99¢.
  • Page 82 • If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following way. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.

  • Page 83: Job-Code-Based Programming

    Job-Code-Based Programming This section illustrates how to program items using job codes. Using job codes allows you to program a wide variety of items in comparison with direct programming. Start this programming by entering a corresponding job code as shown below. 2110 All the items which can be programmed by the job-code-based programming are listed on this page and the following, and those which can also be programmed by the direct programming are marked with the symbol...

  • Page 84: Setting The Register And Consecutive Numbers

    Setting the register and consecutive numbers Setting the register number When your store has two or more registers, it is practical to set separate register numbers for their identification. You may set them with a maximum of six digits. Procedure To set the register number “0”...

  • Page 85: Programming For The Automatic Tax Calculation Function

    Programming for the automatic tax calculation function Your machine has an automatic tax calculation feature which allows you to program four tax tables or rates to avoid calculating incorrect tax amounts. Automatic tax calculations require you to program, in addition to the tax table and rate, the tax status of each pertinent department, PLU, and function key.
  • Page 86 Procedure 2710 max. three max. five digits digits *1 First figure: The first figure to be entered depends upon whether the difference between a minimum breakpoint to be entered and the preceding minimum breakpoint is not less than $1.00 or more than 99¢.

  • Page 87: The Tax Rate (#2711)

    • If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following way. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.

  • Page 88: Doughnut Tax Exempt (For The Canadian Tax System) (#2715)

    Example Programming the tax rate 4% as tax rate 2 with tax exempt as 12¢ Key operation 2711 • If you make an incorrect entry before pressing the third Note it with the key; and if you make an error after pressing the third key.

  • Page 89: Programming For Departments

    Programming for departments Your machine is equipped with 20 (ER-A410)/10 (ER-A420) standard departments and a maximum of 99 departments. Your machine allows you to perform the following programming for each department. Functional programming 1 You can set each department for: Item validation printing If item entries must be validated, program corresponding departments for compulsory validation printing.
  • Page 90 Procedure 2110 Item: Item validation printing Tare table number Scale entry Registration type Department type Type of unit price entry Programming for department 3 Example Enter ABCDEF=000003 for department 3. Key operation To program any dept. To program zero Dept. code *A B C D E F (1 - 99) To program the next sequential dept.

  • Page 91: Functional Programming 2 (#2111)

    Functional programming 2 Sign (plus/minus) • Assign a plus sign to departments for normal sales transactions. • Assign a minus sign to departments for minus transactions. Food stamp status • Assign a food stamp status (food stamp eligible or food stamp ineligible) to each department. Tax status (taxable 1 thru 4/non-taxable) •...

  • Page 92: A Limit Amount (Halo) Of Entry (#2112)

    A limit amount (HALO) of entry You can set amounts (HALO: High Amount Lockout) for each department. The limit is effective for the REG mode operations and can be overridden in the MGR mode. The HALO limit is represented by two figures as follows: Procedure 2112...

  • Page 93: Unit Price (#1110)

    Unit price PGM 1 PGM 2 You can program unit prices up to a maximum of six digits ($9999.99). Even if a department is not programmed to allow the entry of preset unit prices in functional programming 1 (job #2110), the department is automatically changed to allow the entry of preset unit prices by this programming entry.

  • Page 94: Group Number (#2116)

    Group number PGM 2 You can assign departments to a maximum of 9 groups (1 thru 9). This programming enables you to take the group department sales reports. Procedure 2116 Example Programming the group number 1 for dept. 1 and the group number 2 for dept. 2 Key operation Age limitation PGM 2...

  • Page 95: Print Station Assignment (#2118)

    Print station assignment When you use a remote printer, please consult your dealer. Procedure 2118 * Item: Remote printer 1 output Remote printer 2 output Printing on the chit receipt Example Key operation Department key positioning You can assign a department code to each key position. Each key position has a corresponding key number. Departments may be freely selected for the number of department keys and their positions.

  • Page 96: Plu/Upc Programming

    PLU/UPC programming Your machine has two kinds of PLU registration methods. Direct PLU registration: Accomplished by pressing item key (direct PLU key) directly. Indirect PLU registration: Accomplished by making an entry of PLU code and pressing the In this manual, the word “UPC” represents UPC (Universal Product Code) and the word “EAN” represents EAN (European Article Number).

  • Page 97: Department Assignment (#1200, 2230)

    Delete period for non-accessed UPC codes Non-PLU code format PLU level assignment and direct PLU key positioning Stock quantity For some items, you can program in two ways: programming an individual PLU code and for a Note range of sequential PLU codes. The procedure marked “For each PLU” shows individual PLU programming.

  • Page 98: Unit Prices (#1210)

    Unit prices PGM 1 Procedure 1210 Ä PLU code (max. 5 digits) UPC code (6 to 13 digits) The preset amount will work as the unit price for the “Preset” type and as the HALO amount for the Note “Open” type. In the case of the “Open” type, zero preset prevents amount entry and a 9999.99 preset is the maximum limitation.

  • Page 99: Type Of Unit Price Entry, Delete Method, Tare Table No. And Scale Entry (#2210, 2231)

    Type of unit price entry, delete method, tare table no. and scale entry 2210 2231 Direct Procedure For each PLU/UPC 2210 (max. 5 digits) (6 to 13 digits) For a range of PLUs 2231 Start PLU code (max. 5 digits) * Item: Delete method (for only UPC) (for PLU: fixed 1)

  • Page 100: Sign (+/-), Food Stamp Status, And Tax Status (#2211, 2232)

    Sign (+/-), food stamp status, and tax status Procedure For each PLU/UPC 2211 For a range of PLUs 2232 Start PLU code (max. 5 digits) * Item: Sign (+/-) Food stamp status Tax 4 status Tax 3 status Tax 2 status Tax 1 status Tax status (taxable 1 thru 4/non-taxable) Note...

  • Page 101: Alphanumeric Characters (#2214)

    Programming the range PLU 11 thru 20 for ABCDEF=000001 For a range Key operation of PLUs Alphanumeric characters You can program a maximum of 16 characters (item label) for each PLU/UPC. Select the characters you want to program, referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMING”.

  • Page 102: Assigning Of Plus/Upcs To Commission Groups (#2215, 2235)

    Assigning of PLUs/UPCs to commission groups You can assign PLUs/UPCs to commission groups. Procedure For each PLU/UPC 2215 For a range of PLUs 2235 Start PLU code (max. 5 digits) Example Programming the commission group 1 for PLU 1 For each PLU/UPC Programming all of PLU 11 thru 20 for the commission group 1 For a range of PLUs...

  • Page 103: Age Limitation (#2280, 2236)

    Age limitation PGM 1 If an item sold is not allowed to be sold to certain aged persons by law, program the age limitation for the corresponding PLU/UPC. Procedure For each PLU/UPC 2280 (max. 5 digits) (6 to 13 digits) For a range of PLUs 2236 Start PLU code...

  • Page 104: Stock Quantity (#1222, 1220, 1221)

    Stock quantity PGM 1 You can assign a stock quantity to each PLU/UPC code. (If you want to control a stock quantity, please consult your dealer.) When you assign it for the first time, follow the below procedure: Procedure 1222 Example To program the stock quantity “10”...

  • Page 105: Set Plu (#2221)

    Subtracting the stock quantity Example To subtract the stock quantity “1.5” from the current stock quantity “14” of PLU 2 Key operation Set PLU 2221 PGM 2 Procedure 2221 (max. 5 digits) PLU codes must have already been defined. Note You can program a maximum of 15 set PLUs.

  • Page 106: Mix-And-Match Table (#2217, 2225)

    Mix-and-match table The mix-and-match table consists of the adjustment amount and the matching count for discount (satisfying the count of entered items). You can program a maximum of 10 mix-and-match tables. One table can be assigned maximum of 5 kind of items. [Ex.] Mix-and-match table no.

  • Page 107: Print Station To Plu/Upc Assignment (#2218)

    Print station to PLU/UPC assignment When you use a remote printer, consult your dealer. Procedure 2218 * Item: Remote printer 1 output Remote printer 2 output Printing on the chit receipt PLU/UPC code must have been already defined. Note Example Key operation Delete period for non-accessed UPC codes You can delete the UPC codes which have not been accessed during the period you set in this program when...

  • Page 108: Programming Non-Plu Code Format (#2025)

    Programming Non-PLU code format The register allows you to specify the Non-PLU code format (flag code: 2, 02, 20 -29). The format data is as follows: Flag Free format (02 or 20-29) Procedure 2025 Flag code: 2, 02, 20 - 29 Item: Length of field 1 (number of digits) Length of field 2 (number of digits)

  • Page 109: Link Plu/Upc Link (#2220)

    Link PLU/UPC link PGM 2 Procedure 2220 (6 to 13 digits) PLU/UPC codes must have already been defined. Note You can program a maximum of 15 link PLUs/UPCs. A link PLU/UPC can be linked to a maximum of 5 PLUs. Example Programming so that PLU 25, 26 and 27 are linked to PLU 21 Key operation...

  • Page 110: Programming For Miscellaneous Keys

    Programming for miscellaneous keys Only function keys which you have programmed on the keyboard will allow this programming. Programming the rate ( 1310 Direct PGM 2 You can program percent rates, currency conversion rates, commission rate, and discount amount. Procedure 1310 *1: Function no.

  • Page 111: Currency Description Text Programming ( Ç ) (#2334)

    Currency description text programming ( You can program a maximum of 4 characters for each of the Procedure 2334 *: Function no. ç 71: For the 73: For the " 72: For the 74: For the Example Programming “US$” for the Key operation ç...

  • Page 112: A Limit Amount (Halo) Of Entry ( ) (#2312)

    A limit amount (HALO) of entry ( The HALO limit is in effect for the REG-mode operations but can be overridden in the MGR mode. The HALO limit is represented by two figures as follows: Procedure 2312 *1: Function no. 1: For the 64: For the –...
  • Page 113 Procedure 2311 *1: Function no. 1: For the 5: For the – 2: For the 6: For the — 3: For the 7: For the ≠ 4: For the 8: For the Item: (+/-) sign Food stamp status Tax 4 status Tax 3 status Tax 2 status Tax 1 status...

  • Page 114: Percent Entry Type ( % ) (#2310)

    Percent entry type ( You can program the entry type of rates for percent entries. Procedure 2310 *1: Function no. *2: Entry type 5: For the § 6: For the ¶ 7: For the • 8: For the Example Programming “Preset rate only” for the Key operation Item% or subtotal% selection ( Item%: Select this when a percent calculation is desired for the individual department and PLU.

  • Page 115: Percent Rate Limitation ( % ) (#2313)

    Percent rate limitation ( You can program the upper limit of percent rates for percent entries. Percent entries that use the upper limit may be overridden in the MGR mode. Procedure 2313 *1: Function no. 5: For the 7: For the §...

  • Page 116: Programming For The

    Programming for the Functional programming You can set each media for: CAT transaction is compulsory CAT action (POST-AUTH/DIAL) CAT type (CREDIT/DEBIT/CHECK) Card number printing selection Card number print format (partial/full) CAT signature line print selection CAT expiration printing selection Number of CAT authorization receipts (0 - 9) Bill (slip) print compulsory Footer printing on receipt This programming decides whether or not your machine should print a message at the foot of a receipt when a...
  • Page 117 *2: Item: CAT transaction CAT action CAT type Card number printing Card number print format CAT signature line print CAT expiration printing Number of CAT authorization receipts Bill (slip) printing Footer printing on receipt Non-add code entry Change enable (over tender enable) Validation printing Drawer opening Amount tendered operation...

  • Page 118: Tax Delete (#2326)

    Tax delete PGM 2 You can program each media key to delete tax (i.e. tax 1, tax 2, tax 3, tax 4) when it is pressed. Procedure 2326 *1: Function no. 61: For the 82: For the Å 62: For the 84: For the 76: For the 86: For the...

  • Page 119: High Amount Lockout (Halo) For Check Cashing, Check Change, And Cash In Drawer (#2321)

    High amount lockout (HALO) for check cashing, check change, and cash in drawer PGM 2 You can program the upper limit amounts for check cashing, check change, and cash in drawer. Procedure 2321 *1: Function no. 68: For check cashing 69: For check change 89: For cash in drawer (sentinel) Example...

  • Page 120: Print Station Assignment (#2328)

    Print station assignment When you use a remote printer, consult your dealer. Procedure 2328 *1: Function no. 61: For the Å 62: For the 76: For the 78: For the *2: Item: Remote printer 1 output Remote printer 2 output Printing on the chit receipt Example Programming of the...

  • Page 121: Programming Of Function Text

    Programming of function text Programming PGM 2 You can program a maximum of 8 characters for each function key and other functions using the table on the following pages. Select the characters you want to program referring to section “2 How to program alphanumeric characters”...

  • Page 122: List Of Function Texts

    List of function texts Function Key or function Net sales total Net taxable 1 subtotal Gross tax 1 total Tax 1 total of refund entries Net tax 1 total Exempt tax 1 Net taxable 2 subtotal Gross tax 2 total Tax 2 total of refund entries Net tax 2 total Exempt tax 2...
  • Page 123 Function Key or function Group 4 Group 5 Group 6 Group 7 Group 8 Group 9 Price level 1 for PLU Price level 2 for PLU (+)Dept. total (–)Dept. total Hash (+)dept. total Hash (–)dept. total (+)Bottle return total (–)Bottle return total Commission sale 1 Commission sale 2 Commission sale 3...

  • Page 124: Cashier Programming

    Cashier programming Cashier code PGM 1 You can assign a cashier code to each cashier. For more details, please contact your local dealer. Procedure 1500 * Programming cashier code “0” inhibits entries of the cashier code. Example To program 1111 for cashier no.1 and 1014 for cashier no. 4 Key operation Cashier name PGM 1...

  • Page 125: Assigning Cashiers To Drawers (#2510)

    Assigning cashiers to drawers Procedure 2510 The cashier code must be programmed for the cashier by job #1500 prior to assigning drawer no. Note * Item: Drawer no. Example Assigning cashier code 1111 to drawer no. 1 Key operation Programming various functions Programming for optional feature selection Your register enables you to select the following options: OP X/Z mode availability...
  • Page 126 Journal print form You may choose either of the following forms. • Detailed journal print that shows the details of all entries – the same information as printed on the receipt. • Summary journal print that shows information about all entries other than normal department entries (entries into “+”...
  • Page 127 * Item: G Subtotal void in REG mode H Validation printing in a refund entry **P: 2 * Item: A The first item direct void B PLU level shift mode C Available mode for PLU level shift D Printing of the number of purchased items Time printing on the receipt/journal Journal print form G Availability of the item validation printing...
  • Page 128 **P: 5 * Item: A Always enter 0. B Always enter 0. C Always enter 0. D Always enter 0. Always enter 0. Available mode for PLU/UPC price shift G PLU/UPC price shift mode H Automatic return mode for PLU/UPC price level **P: 6 (ABCDEFGH: Always enter 0.) **P: 7 * Item:...
  • Page 129 P: 9 * Item: A Always enter 0. B Always enter 0. C Birthday date printing for the age limitation D Always enter 0. Always enter 0. Always enter 0. G Always enter 0. H Footer graphic logo printing **P: 10 * Item: A and B Always enter 0.

  • Page 130: Programming The Parameter Of The Slip Printer (#2615)

    Programming the parameter of the slip printer Procedure When A thru F are zeroes 2615 * AB: Initial slip feed line (0 to 64) CD: Slip print max. line no. (0 to 99) Validation printing counter (1 thru 9 times) To inhibit validation printing, enter 0.

  • Page 131: Scale Tare Table (#2618)

    Scale tare table PGM 2 The register can be programmed with up to nine tare tables and allows different tares to be assigned to them (for auto scale entries). Procedure 2618 Example To assign the tare weight 0.20 lbs to tare table no. 1 Key operation 2618 To program 0...

  • Page 132: Programming Of Logo Messages (#2614)

    Your register can print programmed messages for customers on every receipt. On the standard model, the ER-A410 prints a graphic logo/the ER-A420 is set to print a header 3-line message on the receipt. (If you want a graphic logo customerized for your store, please consult your dealer.) If you want to print logo message, please consult your dealer too.

  • Page 133: Selection Of X1/Z1 And X2/Z2 Reports To Be Printed In The Stacked Report Sequence (#2620)

    Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence 2620 PGM 2 Your register is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with only a single request. Procedure 2620 For full reporting (non-range report)

  • Page 134: Setting The Time Range For Hourly Reports (#2619)

    Setting the time range for hourly reports You can set the time range for the hourly report. Procedure When A thru C are all zeros. 2619 *A: Time range To set the time range to 30 minutes (in the 24-hour system), enter 0. To set the time range to 60 minutes (in the 24-hour system), enter 1.

  • Page 135: Pblu Code Programming (#2810)

    PBLU code programming You can specify the range of PBLU codes available for the register. Procedure 2810 Example Programming 1 for start code and 1000 for end code Key operation Functional programming for the printer You can program the printing density of the receipt/journal printer. Procedure To program zero 2990...

  • Page 136: List Of Error Messages

    Programming of error messages Your register has standard error messages as indicated in the following list. For more information about the alphanumeric characters programming, see section “2 How to program alphanumeric characters” under the chapter “PRIOR TO PROGRAMMING”. Procedure 2641 * Text no.: See “LIST OF ERROR MESSAGES”...

  • Page 137: Check Validation Message (#2642)

    Check validation message You can program the text (3 lines) to be printed on validation slip. Up to 24 characters can be programmed per line. Procedure 2642 Example Programming “FOR DEPOSIT ONLY” for the check validation message Key operation DEPOSIT ∏...

  • Page 138: Rs-232C Channel Assignment (#2690)

    RS-232C channel assignment Your register is equipped with two RS-232C interfaces. If you use the communication functions, the channel number of each RS-232C interface must be programmed by using the following procedure. To activate the communication functions, please consult your dealer. Procedure 2690 ** P: 1...

  • Page 139: Barcode Reader Programming (#2691)

    Example Assigning channel 1 to the slip printer Key operation Barcode reader programming Procedure To program zero 2691 * Item: Data bit Parity bit Stop bit Transmission speed Example Key operation 2690 0100 Ç PGM 2 2691 Ç * AB C D Selection: 7 bits 8 bits...

  • Page 140: Remote Printer Programming (#2692)

    Remote printer programming Procedure 2692 * Item: Logo text printing Auto cutter function Type of the printer Example Second remote printer programming Procedure 3653 * Item: Second remote printer Example 2692 PGM 2 Remote printer no. (1 or 2) Selection: Not print Print Disable...

  • Page 141: Remote Printer Name Programming (#3654)

    Remote printer name programming Procedure 3654 Example Key operation Print format for remote printer Procedure 3655 * Item: Taxable status print Q’ty print when q’ty is “1”. Dept./PLU/UPC code print Unit price print Amount print Example Key operation 3654 PGM 2 To program all spaces Remote printer no.

  • Page 142: Chit Receipt Format (#3656)

    Chit receipt format Procedure 3656 * Item: Taxable status print Q’ty print when q’ty is “1”. Dept./PLU/UPC code print Unit price print Amount print Example PGM 2 3656 To program zeros Ç *ABCDE Selection: Not print Print Not print Print Not print Print Not print...

  • Page 143: Programming Of Rs-232C Interface (#6110, 6111, 6112, 6113, 6115, 6220)

    Programming of RS-232C interface 6220 Online terminal number Procedure 6110 Transmission line form system Procedure To program zero 6111 * Item: Sensing of the CI signal Line form Functional programming Procedure To program zero 6112 * Item: Selection of print data send/data download and upload Baud rate (38400/19200/9600/4800 bps) The selected baud rate is used for on-line...

  • Page 144: Programming The Cat Interface (#7110, 7111, 7112, 7113, 7114, 7115)

    Programming for print data sending Procedure 6220 * Item: Sensing of DR signal Sensing of CS signal Sending of all print data Programming the CAT interface Phone number for dial out Procedure 7110 Password for dial out Procedure 7111 Functional programming Procedure 7112 * Item:...
  • Page 145 Time out setting for time 2 (response of authorization) Procedure 7114 Time out setting for time 3 (reading of dial in/out) Procedure 7115 Secret codes to control access to the PGM1 mode, X1/Z1 mode and X2/Z2 mode 2630 2631 PGM 2 When a secret code has been set for that specific mode operation, before performing any PGM1 mode, X1/Z1 mode or X2/Z2 mode operation, you must enter a secret code according to the following procedure.

  • Page 146: Setting The Auto Key (#2900)

    Setting the AUTO key — Automatic sequencing key — If you program frequently performed transactions or report sequences for the AUTO keys, you can enter those transactions simply by pressing the corresponding AUTO keys during key operations. This programming can be done when your machine is in the X2/Z2 mode.

  • Page 147: Training Mode

    TRAINING mode The training mode is used when the operator or the manager practices register operations. When a training cashier has been selected, the machine automatically enters the training mode. When a training cashier has not been selected, the register automatically enters the ordinary REG mode. (For programming of a training cashier, please consult your local dealer.) The training operations are valid only in REG, MGR, and VOID mode.

  • Page 148: Reading Stored Programs

    Reading stored programs Your machine allows you to read every program stored in the PGM1 and PGM2 modes. Program details and procedures for their reading Mode switch Program for: position PGM2 or Departments PGM1 PGM2 or PLUs/UPCs PGM1 Key nos. for departments and PGM2 PLUs...
  • Page 149 Mode switch Program for: position Function PGM2 or preset 1 PGM1 Function PGM2 preset 2 Messages PGM2 Tax tables and PGM2 or rates PGM1 Auto keys PGM2 Thermal printer PGM2 Remote printer PGM2 PGM2 or On-line preset PGM1 CAT preset PGM2 Procedure code no.

  • Page 150: Sample Printouts

    Sample printouts 1 Reading of programmed items for departments (Reading in the PGM1 and PGM2 modes) Job code no. Range Dept. code Item label Print station Tax status * When you take this report in the PGM1 mode, the PGM2 indication is replaced by “PGM1”.
  • Page 151 3 Reading of programmed key nos. for departments and PLUs (Reading in the PGM2 mode) PLU code 4 Reading of programmed items for link PLUs (Reading in the PGM2 mode) Key no. Dept. code Leading PLU code 5 Reading of programmed set PLUs (Reading in the PGM2 mode) Range Linked...
  • Page 152 6 Reading of mix-and-match table (Reading in the PGM2 mode) 7 Reading of programmed UPC’s function (Reading in the PGM2 mode) 8 Reading of programmed items for cashiers (Reading in the PGM1 and PGM2 modes) Cashier name Mix-and-match table no. Cashier no.
  • Page 153 10 Reading of programmed items for functions - 1 (Reading in the PGM1 and PGM2 modes) To be continued on the next page * When you take this report in the PGM1 mode, To be continued on the next page the PGM2 indication is replaced by “PGM1”.
  • Page 154 11 Reading of programmed items for functions - 2 (Reading in the PGM2 mode) Logo message Line feed for tray subtotal Optional feature selection Drawer open alarm time Scale tare tables Hourly report format/start hour Stacked report Secret code Power saving mode RS-232C channel data Barcode reader data Remote printer data...
  • Page 155 12 Reading of programmed messages (Reading in the PGM2 mode) To be continued Error messages Check validation message Slip printer’s logo message...
  • Page 156 13 Reading of programmed tax tables and rates (Reading in the PGM2 mode) 14 Reading of programmed items for auto keys (Reading in the PGM2 mode) 15 Reading of programmed items for the thermal printer (Reading in the PGM2 mode) Tax rate Tax table Tax rate...

  • Page 157: Universal Product Code (Upc) Or European Article Number (Ean)

    Universal Product Code (UPC) or European Article Number (EAN) UPC or EAN code Your machine can support the following codes: • UPC-A (Number system character: 0, 2, 3, 4) • EAN-8 • EAN-13 • Internal code EAN-8/EAN-13 For the codes used in-store marking, there are two types of PLU type (treated as a code like PLU no.) and Non- PLU type (price/quantity information is included in the code).

  • Page 158: Add-On Code

    EAN-13 • Ordinary EAN-13 code (used in the source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the source marking: ISBM, ISSN) For entry, you must enter a full of 13 digits number. • Internal code (used in the in-store marking, the flag character number: 20 through 29 and 02) Program the format by the job# 2025.

  • Page 159: Reading (X) And Resetting (Z) Of Sales Totals

    READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last resetting. You can take this reading any number of times. It does not affect the register’s memory. •...
  • Page 160 Mode switch position Item X1/Z1 X1, Z1 PLU/UPC report by pick up list X1, Z1 PLU/UPC report by associated department X1, Z1 PLU/UPC zero sales report PLU/UPC price category report PLU/UPC stock report PLU/UPC stock report by pick up list PBLU report X1, Z1 PBLU report by...
  • Page 161 Mode switch position Item X1/Z1 X2/Z2 Transaction report Cash in drawer report Hourly report X1, Z1 X1, Z1 X1, Z1 Stacked report X2, Z2 Daily net report X2, Z2 Non-accessed UPC deleting Mode switch position Item X1/Z1 X2/Z2 Reading of non-accessed UPCs Deleting of non-accessed UPCs...

  • Page 162: Daily Sales Totals

    Daily sales totals General report You can take X and Z reports in the X1/Z1 mode. The use of the decimal ( will actually reset the totals. • Sample X report To be continued on the next page Not all reports provide the resetting capability. Please refer to the chart on pages 157–159. Note •...
  • Page 163 "+" bottle return dept. counter and total "-" bottle return dept. counter and total 1 counter and total 2 counter and total Percent 1 counter and total Percent 2 counter and total Net sales total Net taxable 1 total Gross tax 1 total Refund tax 1 total Net tax 1 total Exempt total from tax 1...
  • Page 164 3 counter and total 4 counter and total Percent 3 counter and total Percent 4 counter and total Coupon-like PLU counter and total Vender coupon UPC counter and total Item void counter and total Subtotal void counter and total Manager item void counter and total Void-mode transaction counter and total...

  • Page 165: Cashier Report

    Cashier report Using this function, you can take X and Z reports for individual cashiers or all cashiers. Individual cashier reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed Note for "OP X/Z mode available" in the PGM2 mode. •...
  • Page 166 Full cashier reading and resetting The subsequent printout occurs in the same format as in the sample report shown in the previous page: and sales data for cashiers print in this sequence.

  • Page 167: Hourly Report

    Hourly report You can take X and Z reports for sales totals and transaction (customer) counters for 48 half hours, or 24 hours. If both quantity and amount are zero, their print is skipped. • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report.

  • Page 168: Full Department Report

    Full department report Individual group total report on department Sales q'ty and amount Ratio of dept. 1 sales amount to "+" real dept. total Full group total report on department Group 1 total Group 1 total...

  • Page 169: Plu/Upc Report (By Designated Range Or Pick Up List)

    PLU/UPC report (by designated range or pick up list) This function provides you with X and Z reports for sales information of PLUs/UPCs. You can select either of the designated range operation or pick up list operation. The range may represent all or part of the PLUs/UPCs in your register.

  • Page 170: Plu/Upc Report By Associated Department

    PLU/UPC report by associated department • Sample X report PLU code PLU/UPC zero sales report • Sample Z report Associated dept.code Sales q’ty and total (for price level 1) The subsequent printout occurs in the same format as in the sample X report. PLU/UPC price category report PLU code Item label...

  • Page 171: Plu/Upc Stock Report (By Designated Range Or Pick Up List)

    PLU/UPC stock report (by designated range or pick up list) The PLU/UPC range is not printed in pick Note up report (#104). PBLU report • Sample X report Commission sales report Range Current stock • Sample Z report The subsequent printout occurs in the same format as in the sample X report.

  • Page 172: Pblu Report By Cashier

    PBLU report by cashier • Sample X report Transaction report In this report the same transaction data as those printed when general reading is taken are printed except department sales totals. X1/Z1 stacked report You can print multiple X1/Z1 reports in sequence at a single time. In this case, you need to program in advance what X1/Z1 reports should be printed in the stacked report sequence.

  • Page 173: Deleting Of Non-Accessed Upcs

    Deleting of non-accessed UPCs • Sample X report (Reading) • Sample Z report (Deleting) UPC code Item label The subsequent printout occurs in the same format as in the sample X report. Periodic sales* *: When there is any sales data of the UPC for #209 report, the data in printed here. When you delete the UPC in Z1 mode under the this situation, the data for #209 is also deleted.

  • Page 174: Periodic Consolidation

    Periodic consolidation Your register allows you to take consolidation X and Z reports of a chosen period (normally one week or a month). General Overview The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily total except job code no.

  • Page 175: Daily Net Report

    Daily net report • Sample X report X2/Z2 stacked report You can print multiple X2/Z2 reports in sequence at a single time. In this case, you need to program in advance what X2/Z2 reports should be printed in the stacked report sequence. The following job code numbers (only) can be used for stacked report printing.

  • Page 176: Compulsory Cash/Check Declaration

    COMPULSORY CASH/CHECK DECLARATION If you want to make the declaration of the cash and check amount in the drawer mandatory before performing cashier Z reports, please consult your dealer and have your register programmed for compulsory cash/check declaration. If your register is programmed for compulsory cash/check declaration (CCD), a cashier must first count and declare the cash and check amounts (of domestic and foreign currency) in the drawer, before he or she can performing a cashier report.
  • Page 177 CCD entry amount Currency conversion 1 in drawer to be obtained Total of entered (declared) conversion 1 in drawer Difference Check 2 (in domestic currency) in drawer to be obtained Cash/check in drawer to be obtained Total of entered (declared) cash/check in drawer Difference Total of difference Cash in drawer to be obtained...

  • Page 178: Operator Maintenance

    OPERATOR MAINTENANCE In case of power failure When power is lost, the machine retains its memory contents and all information on sales entries. • When a power failure is encountered in register idle state or during an entry, the machine returns to the normal state of operation after power recovery.

  • Page 179: Cautions In Handling The Recording Paper (Thermal Paper)

    • Avoid the following environments: Dusty and humid places Direct sunlight Iron powder (A permanent magnet and electromagnet are used in this machine.) • Use the print head release lever only when necessary. • Never pull the paper when it is in contact with the print head. First release the head with the print head release lever, and then remove the paper.

  • Page 180: Installing And Removing The Paper Roll

    Installing and removing the paper roll Recording paper specifications Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 1.75 ± 0.02 in. (44.5 ± 0.5 mm) Max.
  • Page 181 Installing the journal paper roll Note • When it is difficult to insert paper into the paper chute, try inserting it again by following the steps described below. Head-up position In case of inserting the journal paper roll • When you want to manually install a new roll of paper while your machine is turned off, follow the steps shown below: Pull the print head release lever toward you to lift up the print head.

  • Page 182: Removing The Paper Roll

    Removing the paper roll When a colored dye appears on the paper roll, it is time to replace the existing paper roll. Replace the paper roll with a new one. If you plan not to use your register for an extended period of time, remove the paper roll, and store it in the appropriate place.

  • Page 183: Removing A Paper Jam

    Removing a paper jam Precaution: Be very careful with the manual paper cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. Pull all the way forward Remove the outer side of the take-up spool as shown on the left.

  • Page 184: Cleaning The Print Head

    Cleaning the print head When the printed text is getting dark or faint, paper dust may be stuck to the print head. Clean the print head as follows: Print head Turn the mode switch to the “ OFF ” position. Remove the printer cover.

  • Page 185: Removing The Till And The Drawer

    Removing the till and the drawer The till in the register is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. To detach the drawer, pull it forward fully with the till removed, and remove it by lifting it Coin case Till Drawer...

  • Page 186: Before Calling For Service

    Before calling for service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. Fault The display won’t be illuminated even when the mode switch is turned to any other...

  • Page 187: List Of Options

    ER-12KT7: 30 1 x 2 size key kits ER-22KT7: 10 2 x 2 size key kits ER-11DK7G: 30 regular size dummy key kits ER-51DK7G: 10 5 x 1 size dummy key kits •Barcode reader model ER-A6HS1 (only for the standard channel 1) for ER-A410 only...

  • Page 188: Specifications

    SPECIFICATIONS Model: ER-A410/A420 Dimensions: 16.5 (W) x 16.8 (D) x 11.7 (H) in. (420 (W) x 427 (D) x 297 (H) mm) Weight: 29.1 lbs (13.2 kg) Power source: 120V ± 10% AC, 60Hz Power consumption: Stand-by 9 W Operating 46.5 W (max.) Working temperature: 32 to 104°F (0 to 40°C)
  • Page 189 N O T I C E BE SURE TO ASK YOUR AUTHORIZED SHARP DEALER ABOUT THE WARRANTY THAT YOUR SELLING DEALER EXTENDS TO YOU. In order to assure you, the end-user, of warranty protection, Sharp extends a limited warranty to each of its authorized dealers, and in turn requires each of its authorized dealers to extend its own warranty to you on terms that are no less favorable than those given to the dealer by Sharp.
  • Page 190 SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 1-800-BE-SHARP http://www.sharp-usa.com SHARP CORPORATION Printed in China KS(TINSE2520RCZZ)

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Er-a420

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