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Sharp ER-A410 Instruction Manual

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ELECTRONIC CASH REGISTER
MODEL
ER-A410
ER-A420
INSTRUCTION MANUAL
The above illustration shows the model ER-A410.
N
HYO-1,4(SECL)(E)
1
03.12.18, 6:34 PM

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  • Page 1 ELECTRONIC CASH REGISTER MODEL ER-A410 ER-A420 INSTRUCTION MANUAL The above illustration shows the model ER-A410. HYO-1,4(SECL)(E) 03.12.18, 6:34 PM...
  • Page 2 ER-A410/A420(SECL)(E))HYO-2-3 03.12.18 6:34 PM Page 2 CAUTION The AC outlet shall be installed near the equipment and shall be easily accessible.

  • Page 3: Introduction

    Page 1 INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A410/A420. Please read this manual carefully before operating your machine to gain a thorough understanding of the functions and features offered by this model ECR.

  • Page 4: Table Of Contents

    ER-A410/A420(SEC)-1 03.12.22 0:12 PM Page 2 CONTENTS INTRODUCTION ····················································································································································1 IMPORTANT ··························································································································································1 PRECAUTION························································································································································1 CONTENTS····························································································································································2 EXTERNAL VIEW OF THE ER-A410 ····················································································································7 Front view ···············································································································································7 Rear view················································································································································7 EXTERNAL VIEW OF THE ER-A420 ····················································································································8 Front view ···············································································································································8 Rear view················································································································································8 PRINTER································································································································································9 KEYBOARD ·························································································································································10 1 ER-A410 standard keyboard layout·········································································································10 2 ER-A420 standard keyboard layout·········································································································12...
  • Page 5 ER-A410/A420(SEC)-1 03.12.22 0:12 PM Page 3 Food stamp-eligible subtotal·················································································································37 Tray subtotal·········································································································································37 3 Finalization of transaction ························································································································38 Cash or Check tendering······················································································································38 Mixed tendering (check + cash)············································································································38 Cash or Check sale that does not need any tender entry ····································································39 Charge (credit) sale ······························································································································39 Mixed-tender sale (cash or check tendering + charge tendering) ························································39...
  • Page 6 ER-A410/A420(SEC)-1 03.12.22 0:12 PM Page 4 2 How to program alphanumeric characters·······························································································64 Using character keys on the keyboard ·································································································64 Entering character codes······················································································································64 PROGRAMMING ·················································································································································66 Basic instructions··································································································································66 Preparations for programming··············································································································66 Direct Programming ···········································································································································66 1 Setting the date and time·························································································································66 Date ······················································································································································66 Time······················································································································································67...
  • Page 7 ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 5 Base quantity (#1211) ··························································································································96 Type of unit price entry, delete method, tare table no. and scale entry (#2210, 2231) ························97 Sign (+/–), food stamp status, and tax status (#2211, 2232)································································98 Alphanumeric characters (#2214) ········································································································99 Assigning of PLUs/UPCs to commission groups (#2215, 2235) ························································100...
  • Page 8 ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 6 Programming of RS-232C interface (#6110, 6111, 6112, 6113, 6115, 6220) ····································141 Programming the CAT interface (#7110, 7111, 7112, 7113, 7114, 7115)··········································142 Secret codes to control access to the PGM1 mode, X1/Z1 mode and X2/Z2 mode (#2630, 2631, 2632) ···························································································································143...

  • Page 9: External View Of The Er-A410

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 7 EXTERNAL VIEW OF THE ER-A410 Front view Customer display (Pop-up type) Printer cover Operator display Receipt paper Journal window Keyboard Mode switch Drawer lock Drawer RS-232C connector cover (CH1) RS-232C connector cover (CH2) Rear view...

  • Page 10: External View Of The Er-A420

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 8 EXTERNAL VIEW OF THE ER-A420 Front view Customer display (Pop-up type) Printer cover Operator display Receipt paper Journal window Keyboard Mode switch Drawer lock Drawer RS-232C connector cover (CH1) RS-232C connector cover (CH2) Rear view...

  • Page 11: Printer

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 9 PRINTER The printer is a receipt/journal dual station type thermal printer, that does not require an ink ribbon or cartridge. The average life of the printer is approximately 5 million lines. When removing the printer cover, lift it from the rear as shown.

  • Page 12: Keyboard

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 10 KEYBOARD ER-A410 standard keyboard layout PRICE CASH CONV PLU/UPC SHIFT CHANGE PBLU RECEIPT JOURNAL SHIFT SLIP FINAL TEND RCPT MDSE SBTL SBTL CA/AT/NS VOID RFND All the keys but the receipt paper feed and journal paper feed keys can be re-positioned.

  • Page 13: Optional Keys

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 11 Optional keys CONV SRVC Service key PLU level shift 1 thru Conversion 2 thru 4 keys 3 keys CONV Percent 2 thru 4 keys PRICE Price level shift key SHIFT Charge 2 thru 5 keys...

  • Page 14: Er-A420 Standard Keyboard Layout

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 12 ER-A420 standard keyboard layout CASH AUTO RECEIPT JOURNAL PRICE RCPT SHIFT SEND RFND VOID SHIFT MDSE CA/AT SBTL SBTL All the keys but the receipt paper feed and journal paper feed keys can be re-positioned.

  • Page 15: Standard Key Number Layout

    PLU keys, please contact your dealer. Standard key number layout These key numbers are used for positioning of department keys and direct PLU keys. Refer to pages 93 and 107. This layout can be changed by your dealer. For ER-A410...

  • Page 16: Installing The Keyboard Sheet (Er-A420)

    • Replace the keyboard sheet with a new one if by chance it gets wet. Use of a wet keyboard sheet may cause problems. • Be sure to use only SHARP-supplied keyboard sheets. Thick or hard sheets can make key operations difficult.

  • Page 17: Keys And Switches

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 15 KEYS AND SWITCHES Mode switch and mode keys The mode switch can be operated by inserting one of the three supplied mode keys – manager (MA), submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG”...

  • Page 18: Cashier Code Entry Key

    ER-A410/A420(SEC)-1 03.12.22 0:13 PM Page 16 Cashier code entry key Cashier codes are available in two variants: Variant 1, in which they are displayed (“0000” to “9999”), and Variant 2, in which they are not displayed (always “ ”). When the cashier code is assigned by the following procedure, the register prints the four-digit cashier code (variant 2: “...

  • Page 19: Displays

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 17 DISPLAYS Operator display The operator display consists of a two-line dot-matrix display (16 characters/line). Cashier code or mode name Dept. name / PLU or UPC name / function text Price level / PLU level (e.g. P2L3)

  • Page 20: For The Operator

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 18 FOR THE OPERATOR PRIOR TO ENTRIES Preparations for entries Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items: Receipt and journal paper rolls If the receipt and journal paper rolls are not set in the machine or there are low rolls, install new ones according to section “4.

  • Page 21: Power Saving Mode

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 19 Procedure I Sign-on I Sign-off Variant 1 / Variant 2 : To display the current cashier code ‹ ‹ Variant 1 : ‹ Cashier code (Code is displayed.) Variant 2 : ‹ ‹ Cashier code (Code is not displayed.)

  • Page 22: Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 20 ENTRIES Item entries Single item entries Procedure Department entries (direct department entries) Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. When using a programmed unit price...

  • Page 23: Repeat Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 21 UPC entries Scan UPC code Ä PLU/ UPC code (Registration) (max.13 digits) To cancel the learing function entry To set “auto-delete” When the dept. key is depressed directly Unit price DELETE (max. 6 digits) å...

  • Page 24: Multiplication Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 22 Multiplication entries Use this feature when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities that contain decimals.

  • Page 25: Successive Multiplication Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 23 Successive multiplication entries This function may be desired when you enter a sale of items sold by area (square feet). Procedure When using a programmed unit price Length Width Unit price Department key Dept. entry (direct) à...

  • Page 26: Split-Pricing Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 24 Split-pricing entries You may use this function when your customer wants to purchase items normally sold in bulk. Procedure When using a programmed unit price Unit price Selling q’ty Base q’ty Department key per base q’ty å...

  • Page 27: Single Item Cash Sale (Sics)/Single Item Finalize (Sif) Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 25 Single item cash sale (SICS)/single item finalize (SIF) entries SICS entries • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs, subdepartments or UPCs.

  • Page 28: Scale Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 26 Scale entries For making entries for weighed items, a scale must be connected where by the weight is automatically read from the scale. To make refund entries, the weight is entered manually while the scale platter is empty and reads zero.
  • Page 29 ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 27 ii) Manual scale entries of refunded items Procedure When using a programmed unit price When base wt. is 1 LB (or 1 KG) Unit price Department per base wt. à å à Dept. code Unit price When [preset only dept.] is entered.

  • Page 30: Plu Level Shift (For Direct Plu)

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 28 PLU level shift (for direct PLU) This shift can double or triple the number of PLUs on your register without adding additional direct PLU keys. ¬ Ò You can use direct PLUs in three levels by utilizing shift keys , and .
  • Page 31 ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 29 Direct PLU1: PLU code 1 (PLU level 1), PLU code 65 (PLU level 2) Example Direct PLU2: PLU code 2 (PLU level 1), PLU code 66 (PLU level 2) • When your machine has been programmed for the automatic return mode:...

  • Page 32: Plu/Upc Price Level Shift

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 30 PLU/UPC price level shift Two different price levels can be programmed for each PLU or UPC. The price levels can be changed for PLU or UPC registrations. ˘ You can shift the PLU/UPC price level (level 1 or 2) by utilizing the price level shift key ( SHIFT You must program a price level shift mode (i.e.

  • Page 33: Set Plu Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 31 Example PLU price level 1: PLU 1 ($1.91), PLU 2 ($0.79) PLU price level 2: PLU 1 ($2.00), PLU 2 ($0.99) • When your register has been programmed for the automatic return mode (by one item):...

  • Page 34: Link Plu/Upc Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 32 Link PLU/UPC entries The operation is the same as normal PLU’s/UPC’s. When this PLU/UPC is entered, the linked PLU’s amount is included and the linked PLU’s label is printed automatically. Only the 1st PLU is affected by the status shift keys «...

  • Page 35: Mix-And-Match Entries

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 33 Mix-and-match entries This function is convenient for matching several PLU/UPC items and selling them in a lump (e.g. bundle sale, multi-packed sale, etc.). The matching q’ty and adjusted amount are assigned to a mix-and-match table. All items that are programmed into the same table are treated as if they belong to one group.

  • Page 36: Upc Learning Function

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 34 UPC learning function When you enter or scan an undefined code, you are required to enter the unit price “amount” and the associated department. The UPC code, unit price and the department entered are stored in the UPC file and is used for future sales entries.

  • Page 37: Price Change Function (For Upcs)

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 35 Price change function (for UPCs) You can use this function when you need to change the unit price or associated department of a UPC item in REG/MGR mode. There are two methods for price changes: 1.
  • Page 38 ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 36 Example • Price change mode Key operation Print Ê Û PLU/ 5087654321106 Ê • Changing a price during a transaction Key operation Print Û 5087654321106 PLU/ Ê Ê The journal printer prints the following format in this position.

  • Page 39: Displaying And Printing Subtotals

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 37 Displaying and printing subtotals Your register provides these five types of subtotals: Merchandise subtotal  Press the key at any point during a transaction. The net sale subtotal - not including tax - will appear in the display.

  • Page 40: Finalization Of Transaction

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 38 Finalization of transaction Cash or Check tendering ı Press the key to get an including-tax subtotal, enter the amount tendered by your customer, then press the Å key if it is a cash tender or press the key if it is a check tender.

  • Page 41: Cash Or Check Sale That Does Not Need Any Tender Entry

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 39 Cash or Check sale that does not need any tender entry Å Enter items and press the key if it is a cash sale or press the key if it is a check sale. Your CHK2 register will display the total sale amount.

  • Page 42: Food Stamp Calculations

    ER-A410/A420(SEC)-2 03.12.22 0:13 PM Page 40 Food stamp calculations Food stamp tendering If your customer makes payment (or tendering) in food stamps, obtain the food stamp-eligible subtotal* by pressing the key and make a food stamp tender entry before entering a cash or check tender.

  • Page 43: Food Stamp Status Shift

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 41 When the food stamp tender is smaller than the food stamp-eligible subtotal: • Accept the remainder in food stamps or in cash or check. If your register is programmed to exempt taxation, additional food stamp tender is not allowed.

  • Page 44: Tax Calculations

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 42 Tax calculations Automatic tax When your register is programmed with a tax table (or tax rate) and the tax status of an individual department and PLU is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU.

  • Page 45: Automatic-Tax Delete

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 43 Automatic-tax delete You can delete the automatic tax on the taxable 1, taxable 2, taxable 3 and taxable 4 subtotal of each † transaction by pressing the key after the subtotal is displayed. Example Selling a $7.25 item (dept.

  • Page 46: Tax Status Shift

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 44 Tax status shift ≠ Your machine allows you to shift the programmed tax status of each department, thru , percent key or « » the PLU key by pressing the and/or keys before those keys. After each entry is completed, SHIFT the programmed tax status of each key is resumed.

  • Page 47: Guest Check (Pblu)

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 45 Guest Check (PBLU) This feature is used to store and recall previous or credit balances of an open charge account when a previous balance lookup (PBLU) code is entered. The PBLU code can be 1 to 9999.

  • Page 48: Additional Item Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 46 Additional item entries For making additional guest check entries, enter the PBLU code first for automatic PB lookup. Procedure PBLU code [Item entries] (1-9999) Ω Amount [Payment operations] ∏ Example Key operation Print 1400...

  • Page 49: Deposit Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 47 Deposit entries Deposit refers to a payment on a charge account. It can be received in cash, check or by charge. You can make the deposit entry only while in a guest check transaction. It cannot be done during handling of a tendered amount.

  • Page 50: Auxiliary Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 48 Auxiliary entries Percent calculations (premium or discount) • Your register provides the percent calculation for the merchandise subtotal and item entries. You need to specify in advance whether the register should perform the percent calculation based on the merchandise subtotal or each item entered.

  • Page 51: Discount Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 49 Discount entries ≠ For discount or coupon tenderings, you may use the thru key. If the discount or tendered coupon is the one applicable to sales, use the vendor coupon or if it is applicable to each department key, use the store coupon.

  • Page 52: Refund Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 50 Refund entries Ï If a refund item is the one entered into a department, enter the amount of the refund, then press the key and the corresponding department key in this order; and if an item entered into a PLU (or UPC) is returned, enter the Ï...

  • Page 53: Payment Treatment

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 51 Payment treatment Currency conversion ç Your register allows payment entries of foreign currency. Pressing the thru key creates a subtotal in foreign currency. Cash payment is the only media that can be handled after currency conversion.

  • Page 54: Received On Account Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 52 Received on account entries Procedure Å CHK2 Amount (max. 8 digits) thru ® Example A customer whose reference number is 12345 tenders $48.00 by check for received on account. Key operation Print 12345 4800...

  • Page 55: Cashing A Check

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 53 Cashing a Check Enter the check amount, then press the CHK2 key. Procedure Non-add code Check CHK2 number amount Example Cashing a check of a $30.00 amount Key operation Print 6789 3000 Bottle return This function is used to handle the payment (paid out) for returned empty bottles or cans.

  • Page 56: Correction

    ER-A410/A420(SEC)-2 03.12.22 5:41 PM Page 54 CORRECTION Correction of the last entry (direct void) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( through • ≠ ), deduction ( through ) or refund, you can correct this entry by pressing the key immediately after the incorrect entry.

  • Page 57: Subtotal Void

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 55 Subtotal void You can void an entire transaction. Once the subtotal void is executed, the transaction is aborted and the register issues a receipt. Example Key operation Print 1310 1755 PLU/ PLU/ ı Subtotal void ı...

  • Page 58: Correction After Finalizing Atransaction (After Generating A Receipt)

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 56 CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT) When you need to void incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void, follow this procedure in the MGR mode.

  • Page 59: Override Entries

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 57 OVERRIDE ENTRIES Programmed limits (such as maximum amounts) for functions can be overridden by making the entry in the MGR mode. Procedure Turn the mode switch to the MGR position. Make the override entry.

  • Page 60: Overlapped Cashier Entry

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 58 OVERLAPPED CASHIER ENTRY This function allows you to switch from one cashier to another interrupting the first cashier’s entry. The second cashier can make a sales entry, then the first cashier may continue. Example...

  • Page 61: Special Printing Functions

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 59 SPECIAL PRINTING FUNCTIONS Copy receipt printing If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the “OFF” status (no receipting), press the key. This will make a copy receipt. Your register can also print a copy receipt when the receipt ON-OFF function is in the “ON”...

  • Page 62: Validation Printing Function (Slip Printer)

    Your register can print the employee’s arrival and departure time when it is connected with the slip printer. For the details for connecting a slip printer, please contact your authorized SHARP dealer. For printing of the arrival and departure times, you must be in the OP X/Z mode.

  • Page 63: Remote Printer Send Function

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 61 Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the remaining order is still being placed. Example Item entry Data transfer to the remote printer SEND Remaining items will be sent to the remote printer when the transaction is finalized.

  • Page 64: Time Display And Automatic Updating Of The Date

    ER-A410/A420(SEC)-2 03.12.22 0:14 PM Page 62 TIME DISPLAY AND AUTOMATIC UPDATING OF THE DATE Time display When you need the time displayed, turn the mode switch to the OP X/Z position after the preceding transaction or operation is finalized. You can also display the time by pressing the key in the REG or MGR mode.

  • Page 65: For The Manager

    FOR THE MANAGER PRIOR TO PROGRAMMING Programming keyboard layout When you are in the PGM1 or PGM2 mode, the keyboard layout will be set to one of the programming layouts as shown below. For ER-A410 æ ø BACK CASH (NUM) (SPACE)

  • Page 66: How To Program Alphanumeric Characters

    The double-size character is displayed with the letter “=” (ex. =S). © SHARP © Î Î [Ex.] To program the name “SHARP” in double size : Entering lower-case letters Ó Ó : You can enter a lower-case letter by using this key. Press key just before you enter the lower-case letter.
  • Page 67 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 65 Alphanumeric character code table Code Character Code Character Code Character Code Character Code Character → á Ä â Ö ê Ü î ì í ’ ô ↓ ó û ç ° ú œ ¿...

  • Page 68: Programming

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 66 PROGRAMMING This chapter illustrates how to program your cash register. Basic instructions All the programming items can be programmed by the Job-Code-Based Programming described later. However, your machine allows you to program some items using the Direct Programming, which does not require you to enter the job code.

  • Page 69: Time

    Print 1430 Time Programming for departments Your machine is equipped with 20 (ER-A410)/10 (ER-A420) standard departments and a maximum of 99 departments. Your machine allows you to perform the following programming for each department. Unit price PGM 1 PGM 2 Procedure To program any dept.

  • Page 70: Functional Selection

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 68 Functional selection PGM 2 Procedure To program any dept. To set all zeros 1 · Ç ABCDEFGHIJKLMNOP à Dept. code (1 – 99) ABCDEFGHIJKLMNOP To set all zeros To program the next sequential dept.
  • Page 71 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 69 Sign (plus/minus) • Assign a plus sign to departments for normal sales transactions. • Assign a minus sign to departments for minus transactions. Food stamp status • Assign a food stamp status (food stamp eligible or food stamp ineligible) to each department.

  • Page 72: Plu/Upc Programming

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 70 PLU/UPC programming Your machine is equipped with 500 standard PLUs/UPCs. Your machine allows you to perform the following programming for each PLU/UPC. • In this manual, the word “UPC” represents UPC (Universal Product Code) and the word “EAN”...
  • Page 73 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 71 Item: Selection: Entry: Tax 1 status Non-taxable Taxable Tare table number 1 thru 9 Scale entry Inhibit Enable Compulsory Type of unit price entry Prohibit mode Open price only Preset price only Open price and preset price...

  • Page 74: Plu/Upc Assignment To Departments

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 72 PLU/UPC assignment to department PGM 1 PGM 2 Procedure To program any PLU/UPC To delete the entered PLU/UPC Ä Ç à l Ò Direct PLU key Department code (1 – 99) 1 · PLU/ PLU code (max.

  • Page 75: And Tax Status

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 73 High amount lockout (HALO), sign (+/-), vendor/store coupon selection, food stamp status and tax status PGM 2 Procedure To program zero Ç - ≠ *ABCDEFGHI To program any coupon function * Item: Selection: Entry:...

  • Page 76: Programming For Percent Keys

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 74 Programming for percent keys ( Percent rate PGM 1 PGM 2 Procedure To program zero % • Ç * Rate * Rate: Percent rate: 0.00 – 100.00 Note You must use a decimal point key when setting percentage rates that are fractional.

  • Page 77: Programming For Conversion Keys

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 75 Tax status (taxable 1 thru 4/non-taxable) Note Tax 4 is prohibited if you use the food stamp function. Example Key operation Print 000001000 Ç Subtotal % ç Programming for conversion keys ( Currency conversion rate...

  • Page 78: Programming For The High Amount Lockout (Halo)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 76 † Programming for the , and keys High amount lockout (HALO) PGM 2 The HALO limit effects REG mode operations but can be overridden in the MGR mode. The HALO limit is represented by two figures as follows:...
  • Page 79 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 77 * Item: Selection: Entry: CAT transaction Non-compulsory Compulsory CAT action POST-AUTH DIAL CAT type CREDIT DEBIT CHECK Card number printing Card number print format Partial (printing only part of the card number) Full (printing the entire card number)

  • Page 80: Programming For The Automatic Tax Calculation Function

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 78 Programming for the automatic tax calculation function Your machine has an automatic tax calculation feature which allows you to program four tax tables to avoid calculating incorrect tax amounts. Automatic tax calculations require you to program, in addition to the tax table, the tax status of each pertinent department, PLU, and function key.
  • Page 81 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 79 Procedure † One- or two- Rate digit number max. six digits max. four (0.0001 - 99.9999%) digits Ç Minimum breakpoint max. five digits max. three max. five digits digits Repeat until the MAX point is entered.
  • Page 82 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 80 • If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following way. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.

  • Page 83: Job-Code-Based Programming

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 81 Job-Code-Based Programming This section illustrates how to program items using job codes. Using job codes allows you to program a wide variety of items in comparison with direct programming. Start this programming by entering a corresponding job code as shown below.

  • Page 84: Setting The Register And Consecutive Numbers

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 82 Setting the register and consecutive numbers Setting the register number 2612 PGM 2 When your store has two or more registers, it is practical to set separate register numbers for their identification. You may set them with a maximum of six digits.

  • Page 85: Programming For The Automatic Tax Calculation Function

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 83 Programming for the automatic tax calculation function Your machine has an automatic tax calculation feature which allows you to program four tax tables or rates to avoid calculating incorrect tax amounts. Automatic tax calculations require you to program, in addition to the tax table and rate, the tax status of each pertinent department, PLU, and function key.
  • Page 86 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 84 Procedure One- or two- 2710 Rate digit number max. six digits max. four (0.0001 - 99.9999%) digits Ç Minimum breakpoint max. five digits max. three max. five digits digits Repeat until the MAX point is entered.

  • Page 87: The Tax Rate (#2711)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 85 • If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following way. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.

  • Page 88: Doughnut Tax Exempt (For The Canadian Tax System) (#2715)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 86 Example Programming the tax rate 4% as tax rate 2 with tax exempt as 12¢ Key operation Print 2711 • If you make an incorrect entry before pressing the third key in programming a tax rate, cancel Note ı...

  • Page 89: Programming For Departments

    03.12.22 0:18 PM Page 87 Programming for departments Your machine is equipped with 20 (ER-A410)/10 (ER-A420) standard departments and a maximum of 99 departments. Your machine allows you to perform the following programming for each department. Functional programming 1 PGM 2...
  • Page 90 ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 88 Procedure To program any dept. To program zero Ç 2110 Dept. code *AB C DE F (1 - 99) To program the next sequential dept. Item: Selection: Entry: Item validation printing Non-compulsory Compulsory Tare table number...

  • Page 91: Functional Programming 2 (#2111)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 89 Functional programming 2 2111 Direct PGM 2 Sign (plus/minus) • Assign a plus sign to departments for normal sales transactions. • Assign a minus sign to departments for minus transactions. Food stamp status • Assign a food stamp status (food stamp eligible or food stamp ineligible) to each department.

  • Page 92: A Limit Amount (Halo) Of Entry (#2112)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 90 A limit amount (HALO) of entry 2112 Direct PGM 2 You can set amounts (HALO: High Amount Lockout) for each department. The limit is effective for the REG mode operations and can be overridden in the MGR mode. The HALO limit is represented by two figures as...

  • Page 93: Unit Price (#1110)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 91 Unit price 1110 Direct PGM 1 PGM 2 You can program unit prices up to a maximum of six digits ($9999.99). Even if a department is not programmed to allow the entry of preset unit prices in functional programming 1 (job #2110), the department is automatically changed to allow the entry of preset unit prices by this programming entry.

  • Page 94: Group Number 2116

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 92 Group number 2116 Direct PGM 2 You can assign departments to a maximum of 9 groups (1 thru 9). This programming enables you to take the group department sales reports. Procedure To program any dept.

  • Page 95: Print Station Assignment (#2118)

    Ç Dept. code 2119 Key number (1 - 99) (max. 3 digits) To program the next sequential key number The key number placement is determined by your local authorized SHARP dealer. Note Example Key operation Print 2119 Ç Key no.

  • Page 96: Plu/Upc Programming

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 94 PLU/UPC programming Your machine has two kinds of PLU registration methods. Direct PLU registration: Accomplished by pressing item key (direct PLU key) directly. Indirect PLU registration: Accomplished by making an entry of PLU code and pressing the PLU/ key.

  • Page 97: Department Assignment (#1200, 2230)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 95 Delete period for non-accessed UPC codes Non-PLU code format PLU level assignment and direct PLU key positioning Stock quantity For some items, you can program in two ways: programming an individual PLU code and for a Note range of sequential PLU codes.

  • Page 98: Unit Prices (#1210)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 96 Unit prices 1210 Direct PGM 1 PGM 2 Procedure 1210 To program for the following PLU/UPC To program zero To program zero Ä Ç Unit price 1 Unit price 2 PLU code (max. 6 digits) (max.

  • Page 99: Type Of Unit Price Entry, Delete Method, Tare Table No. And Scale Entry (#2210, 2231)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 97 Type of unit price entry, delete method, tare table no. and scale entry PGM 2 2210 2231 Direct Procedure To program any PLU/UPC For each PLU/UPC Ä To program zero Ç 2210 PLU code *A B C D (max.

  • Page 100: Sign (+/-), Food Stamp Status, And Tax Status (#2211, 2232)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 98 Sign (+/-), food stamp status, and tax status 2211 2232 Direct PGM 2 Procedure To program any PLU/UPC For each PLU/UPC Ä To program zero Ç 2211 PLU code *A BCD E F (max. 5 digits)

  • Page 101: Alphanumeric Characters 2214

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 99 Programming the range PLU 11 thru 20 for ABCDEF=000001 For a range Key operation Print of PLUs 2232 000001 Ç Alphanumeric characters 2214 PGM 2 You can program a maximum of 16 characters (item label) for each PLU/UPC.

  • Page 102: Assigning Of Plus/Upcs To Commission Groups (#2215, 2235)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 100 Assigning of PLUs/UPCs to commission groups 2215 2235 Direct PGM 2 You can assign PLUs/UPCs to commission groups. Procedure For each PLU/UPC To program any PLU/UPC Ä To program zero (for no commission) Ç...

  • Page 103: Age Limitation 2280 2236

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 101 Age limitation 2280 2236 PGM 1 PGM 2 If an item sold is not allowed to be sold to certain aged persons by law, program the age limitation for the corresponding PLU/UPC. Procedure For each PLU/UPC To program any PLU/UPC Ä...

  • Page 104: Stock Quantity (#1222, 1220, 1221)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 102 Stock quantity 1222 1220 1221 PGM 1 PGM 2 You can assign a stock quantity to each PLU/UPC code. (If you want to control a stock quantity, please consult your dealer.) When you assign it for the first time, follow the below procedure:...

  • Page 105: Set Plu (#2221)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 103 Subtracting the stock quantity Example To subtract the stock quantity “1.5” from the current stock quantity “14” of PLU 2 Key operation Print 1221 Ç Subtracted stock q’ty Set PLU 2221 PGM 2 Procedure...

  • Page 106: Mix-And-Match Table (#2217, 2225)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 104 Mix-and-match table 2217 2225 PGM 2 The mix-and-match table consists of the adjustment amount and the matching count for discount (satisfying the count of entered items). You can program a maximum of 10 mix-and-match tables. One table can be assigned maximum of 5 kind of items.

  • Page 107: Print Station To Plu/Upc Assignment (#2218)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 105 Print station to PLU/UPC assignment 2218 PGM 2 When you use a remote printer, consult your dealer. Procedure Scan UPC code Ä To program zero Ç 2218 PLU code *AB C (max. 5 digits)

  • Page 108: Programming Non-Plu Code Format (#2025)

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 106 Programming Non-PLU code format 2025 PGM 2 The register allows you to specify the Non-PLU code format (flag code: 2, 02, 20 -29). The format data is as follows: Flag Free format Free format...

  • Page 109: Link Plu/Upc Link (#2220)

    Ò To program the next sequential key no. To keep the current level The key number placement is determined by your local Authorized SHARP Dealer. Note Example Programming of PLU 1 (level 1) and PLU 65 (level 2) are assigned to key no. 21...

  • Page 110: Programming For Miscellaneous Keys

    ER-A410/A420(SEC)-3 03.12.22 0:18 PM Page 108 Programming for miscellaneous keys Only function keys which you have programmed on the keyboard will allow this programming. ç Programming the rate ( , commission) and the discount ( PGM 1 1310 Direct PGM 2 You can program percent rates, currency conversion rates, commission rate, and discount amount.

  • Page 111: Currency Description Text Programming ( Ç ) (#2334)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 109 Currency description text programming ( ç 2334 PGM 2 ç You can program a maximum of 4 characters for each of the thru keys. Procedure To program any conv. function To keep the current setting Character keys Ç...

  • Page 112: A Limit Amount (Halo) Of Entry ( ) (#2312)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 110 † A limit amount (HALO) of entry ( 2312 Direct PGM 2 The HALO limit is in effect for the REG-mode operations but can be overridden in the MGR mode. The HALO limit is represented by two figures as follows:...
  • Page 113 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 111 Procedure To program any function To program zero Function no. A B CDE F 2311 *1: Function no. 1: For the 5: For the – § 2: For the 6: For the — ¶...

  • Page 114: Percent Entry Type ( % ) 2310

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 112 Percent entry type ( 2310 PGM 2 You can program the entry type of rates for percent entries. Procedure To program any percent function To program zero Entry type 2310 Function no. *1: Function no.

  • Page 115: Percent Rate Limitation ( % ) 2313

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 113 Percent rate limitation ( 2313 PGM 2 You can program the upper limit of percent rates for percent entries. Percent entries that use the upper limit may be overridden in the MGR mode. Procedure...

  • Page 116: Programming For The

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 114 Å Programming for the , and thru keys CHK2 Functional programming 2320 Direct PGM 2 You can set each media for: CAT transaction is compulsory CAT action (POST-AUTH/DIAL) CAT type (CREDIT/DEBIT/CHECK) Card number printing selection...
  • Page 117 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 115 *2: Item: Selection: Entry: CAT transaction Non-compulsory Compulsory CAT action POST-AUTH DIAL CAT type CREDIT DEBIT CHECK Card number printing Card number print format Partial (printing only part of the card number) Full (printing the entire card number)

  • Page 118: Tax Delete 2326

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 116 Tax delete 2326 PGM 2 You can program each media key to delete tax (i.e. tax 1, tax 2, tax 3, tax 4) when it is pressed. Procedure To program any media function To keep the current setting...

  • Page 119: High Amount Lockout (Halo) For Check Cashing, Check Change, And Cash In Drawer (#2321)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 117 High amount lockout (HALO) for check cashing, check change, and cash in drawer PGM 2 2321 You can program the upper limit amounts for check cashing, check change, and cash in drawer. Procedure To program any function...

  • Page 120: Print Station Assignment (#2328)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 118 Print station assignment 2328 PGM 2 When you use a remote printer, consult your dealer. Procedure To program any media function To program zero 2328 Function no. *1: Function no. 61: For the 80: For the...

  • Page 121: Programming Of Function Text

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 119 Programming of function text Programming 2314 PGM 2 You can program a maximum of 8 characters for each function key and other functions using the table on the following pages. Select the characters you want to program referring to section “2 How to program alphanumeric characters”...

  • Page 122: List Of Function Texts

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 120 List of function texts In default of Function In default of Function Key or function Key or function proramming proramming (–) 1 Hash item void HASH VD (–) 2 Hash item refund HASH RF (–) 3...
  • Page 123 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 121 Function In default of Function In default of Key or function Key or function proramming proramming Group 4 ROUP04 CCD differ total DIF. TL Group 5 ROUP05 Subtotal SUBTOTAL Group 6 ROUP06 Merchandise subtotal...

  • Page 124: Cashier Programming

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 122 Cashier programming Cashier code 1500 PGM 1 PGM 2 You can assign a cashier code to each cashier. For more details, please contact your local dealer. Procedure To program any cashier no. To program zero Cashier no.

  • Page 125: Assigning Cashiers To Drawers (#2510)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 123 Assigning cashiers to drawers 2510 PGM 2 Procedure To program any cashier code To program zero Cashier code 2510 (1 - 9999) The cashier code must be programmed for the cashier by job #1500 prior to assigning drawer no.
  • Page 126 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 124 Journal print form You may choose either of the following forms. • Detailed journal print that shows the details of all entries – the same information as printed on the receipt. • Summary journal print that shows information about all entries other than normal department entries (entries into “+”...
  • Page 127 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 125 * Item: Selection: Entry: G Subtotal void in REG mode Enable Disable H Validation printing in a refund entry Non-compulsory Compulsory **P: 2 * Item: Selection: Entry: A The first item direct void Enable...
  • Page 128 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 126 **P: 5 * Item: Selection: Entry: A Always enter 0. B Always enter 0. C Always enter 0. D Always enter 0. Always enter 0. Available mode for PLU/UPC price shift REG and MGR modes...
  • Page 129 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 127 P: 9 * Item: Selection: Entry: A Always enter 0. B Always enter 0. C Birthday date printing for the age limitation D Always enter 0. Always enter 0. Always enter 0. G Always enter 0.

  • Page 130: Programming The Parameter Of The Slip Printer (#2615)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 128 Programming the parameter of the slip printer 2615 PGM 2 Procedure When A thru F are zeroes 2615 *ABCDEF * AB: Initial slip feed line (0 to 64) CD: Slip print max. line no. (0 to 99) Validation printing counter (1 thru 9 times) To inhibit validation printing, enter 0.

  • Page 131: Scale Tare Table 2618

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 129 Scale tare table 2618 PGM 2 The register can be programmed with up to nine tare tables and allows different tares to be assigned to them (for auto scale entries). Procedure To program 0 Table no.

  • Page 132: Programming Of Logo Messages (#2614)

    Your register can print programmed messages for customers on every receipt. On the standard model, the ER-A410 prints a graphic logo/the ER-A420 is set to print a header 3-line message on the receipt. (If you want a graphic logo customerized for your store, please consult your dealer.) If you want to print logo message, please consult your dealer too.

  • Page 133: Selection Of X1/Z1 And X2/Z2 Reports To Be Printed In The Stacked Report Sequence 2620

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 131 Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence 2620 PGM 2 Your register is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with only a single request.

  • Page 134: Setting The Time Range For Hourly Reports 2619

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 132 Setting the time range for hourly reports 2619 PGM 2 You can set the time range for the hourly report. Procedure When A thru C are all zeros. 2619 *A: Time range To set the time range to 30 minutes (in the 24-hour system), enter 0.

  • Page 135: Pblu Code Programming (#2810)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 133 PBLU code programming 2810 PGM 2 You can specify the range of PBLU codes available for the register. Procedure To program only one code 2810 Start code End code (1 - 9999) (1 - 9999)

  • Page 136: Programming Of Error Messages (#2641)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 134 Programming of error messages 2641 PGM 2 Your register has standard error messages as indicated in the following list. For more information about the alphanumeric characters programming, see section “2 How to program alphanumeric characters” under the chapter “PRIOR TO PROGRAMMING”.

  • Page 137: Check Validation Message 2642

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 135 Check validation message 2642 PGM 2 You can program the text (3 lines) to be printed on validation slip. Up to 24 characters can be programmed per line. Procedure To program any line no.

  • Page 138: Rs-232C Channel Assignment (#2690)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 136 RS-232C channel assignment 2690 PGM 2 Your register is equipped with two RS-232C interfaces. If you use the communication functions, the channel number of each RS-232C interface must be programmed by using the following procedure.

  • Page 139: Barcode Reader Programming (#2691)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 137 Example Assigning channel 1 to the slip printer Key operation Print 2690 0100 Ç Barcode reader programming 2691 PGM 2 Procedure To program zero Ç 2691 *ABCD * Item: Selection: Entry: Data bit 7 bits...

  • Page 140: Remote Printer Programming (#2692)

    ER-A410/A420(SEC)-4 04.1.28 4:07 PM Page 138 Remote printer programming PGM 2 2692 Procedure To program zero Ç 2692 Remote printer no. *ABC (1 or 2) * Item: Selection: Entry: Logo text printing Not print Print Auto cutter function Disable Enable...

  • Page 141: Remote Printer Name Programming (#3654)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 139 Remote printer name programming PGM 2 3654 Procedure To program all spaces Ç 3654 Remote printer no. Printer name (max. 12 characters) (1 or 2) Example Key operation Print 3654 Ç Printer name Print format for remote printer...

  • Page 142: Chit Receipt Format 3656

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 140 Chit receipt format 3656 PGM 2 Procedure To program zeros Ç 3656 *ABCDE * Item: Selection: Entry: Taxable status print Not print Print Q’ty print when q’ty is “1”. Not print Print Dept./PLU/UPC code print...

  • Page 143: Programming Of Rs-232C Interface (#6110, 6111, 6112, 6113, 6115, 6220)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 141 Programming of RS-232C interface 6110 6111 6112 6113 6115 PGM 2 6220 Online terminal number Procedure To program zero Ç 6110 Terminal no. (max. 6 digits) Transmission line form system Procedure To program zero Ç...

  • Page 144: Programming The Cat Interface (#7110, 7111, 7112, 7113, 7114, 7115)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 142 Programming for print data sending Procedure To program zero Ç 6220 *ABC * Item: Selection: Entry: Sensing of DR signal Sensing of CS signal Sending of all print data Disable Enable Programming the CAT interface...
  • Page 145 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 143 Time out setting for time 2 (response of authorization) Procedure To program zero Ç 7114 Time out time (1 – 255 sec) Time out setting for time 3 (reading of dial in/out) Procedure To program zero Ç...

  • Page 146: Setting The Auto Key (#2900)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 144 Setting the AUTO key — Automatic sequencing key — 2900 X2/Z2 If you program frequently performed transactions or report sequences for the AUTO keys, you can enter those transactions simply by pressing the corresponding AUTO keys during key operations. This programming can be done when your machine is in the X2/Z2 mode.

  • Page 147: Training Mode

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 145 TRAINING mode The training mode is used when the operator or the manager practices register operations. When a training cashier has been selected, the machine automatically enters the training mode. When a training cashier has not been selected, the register automatically enters the ordinary REG mode. (For programming of a training cashier, please consult your local dealer.)

  • Page 148: Reading Stored Programs

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 146 Reading stored programs Your machine allows you to read every program stored in the PGM1 and PGM2 modes. Program details and procedures for their reading Mode Related job Program for: switch Procedure code no.
  • Page 149 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 147 Mode Related job switch Program for: Procedure code no. code nos. position 1310, 2310, 2311, 2312, 2313, 2314, Function PGM2 or Ç 2315, 2316, 1300 1300 preset 1 PGM1 2320, 2321, 2322, 2326, 2334, 2328...

  • Page 150: Sample Printouts

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 148 Sample printouts 1 Reading of programmed items for departments 2 Reading of programmed items for PLUs/UPCs (Reading in the PGM1 and PGM2 modes) (Reading in the PGM1 and PGM2 modes) Mode switch Job code no.
  • Page 151 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 149 3 Reading of programmed key nos. for 4 Reading of programmed items for link PLUs departments and PLUs (Reading in the PGM2 mode) (Reading in the PGM2 mode) Key no. Range Dept. code Leading...
  • Page 152 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 150 6 Reading of mix-and-match table 8 Reading of programmed items for cashiers (Reading in the PGM2 mode) (Reading in the PGM1 and PGM2 modes) Mode switch position* Cashier name Mix-and-match table no. Cashier code Cashier no.
  • Page 153 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 151 10 Reading of programmed items for functions - 1 (Reading in the PGM1 and PGM2 modes) To be continued on the next page * When you take this report in the PGM1 mode, To be continued on the next page...
  • Page 154 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 152 11 Reading of programmed items for functions - 2 (Reading in the PGM2 mode) Logo message Line feed for tray subtotal Optional feature selection Drawer open alarm time Scale tare tables Hourly report format/start...
  • Page 155 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 153 12 Reading of programmed messages (Reading in the PGM2 mode) Error messages Check validation message Slip printer’s logo message To be continued...
  • Page 156 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 154 15 Reading of programmed items for the thermal 13 Reading of programmed tax tables and rates printer (Reading in the PGM2 mode) (Reading in the PGM2 mode) Printing density Tax rate Entered Value Tax table...

  • Page 157: Universal Product Code (Upc) Or European Article Number (Ean)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 155 Universal Product Code (UPC) or European Article Number (EAN) UPC or EAN code Your machine can support the following codes: • UPC-A (Number system character: 0, 2, 3, 4) • UPC-E • EAN-8 • EAN-13 •...

  • Page 158: Add-On Code

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 156 EAN-13 • Ordinary EAN-13 code (used in the source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the source Maker code Item code marking: ISBM, ISSN) Nation code For entry, you must enter a full of 13 digits number.

  • Page 159: Reading (X) And Resetting (Z) Of Sales Totals

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 157 READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last resetting. You can take this reading any number of times. It does not affect the register’s memory.
  • Page 160 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 158 Mode switch position Item Key operation code X1/Z1 X2/Z2 Reading For full reading and resetting X1, Z1 X1, Z1 Resetting For the last picking list Ç MDSE PLU/UPC report SBTL by pick up list Scan UPC code Ä...
  • Page 161 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 159 Mode switch position Item Key operation code X1/Z1 X2/Z2 Ç Transaction report Ç Cash in drawer report Start* Reading: time (For individual time range) Ç End* time Hourly report * Enter the time in the 24-hour system.

  • Page 162: Daily Sales Totals

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 160 Daily sales totals General report You can take X and Z reports in the X1/Z1 mode. The use of the decimal ( ) key determines when the report will actually reset the totals. • Sample X report •...
  • Page 163 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 161 "+" bottle return dept. counter and total "-" bottle return dept. counter and total 1 counter and total 2 counter and total Percent 1 counter and total Percent 2 counter and total (When the Canadian tax system is selected)
  • Page 164 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 162 3 counter and total Paid out counter and total 4 counter and total Paid out 2 counter and total Percent 3 counter and total Check cashing counter and total Cash change total for check...

  • Page 165: Cashier Report

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 163 Cashier report Using this function, you can take X and Z reports for individual cashiers or all cashiers. Individual cashier reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed Note for "OP X/Z mode available"...
  • Page 166 ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 164 Full cashier reading and resetting The subsequent printout occurs in the same format as in the sample report shown in the previous page: and sales data for cashiers print in this sequence.

  • Page 167: Hourly Report

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 165 Hourly report You can take X and Z reports for sales totals and transaction (customer) counters for 48 half hours, or 24 hours. If both quantity and amount are zero, their print is skipped.

  • Page 168: Full Department Report

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 166 Full department report Individual group total report on department Sales q'ty and amount Ratio of dept. 1 sales amount to "+" real dept. total Group 1 total Full group total report on department Group 1 total...

  • Page 169: Plu/Upc Report (By Designated Range Or Pick Up List)

    ER-A410/A420(SEC)-4 03.12.22 0:20 PM Page 167 PLU/UPC report (by designated range or pick up list) This function provides you with X and Z reports for sales information of PLUs/UPCs. You can select either of the designated range operation or pick up list operation. The range may represent all or part of the PLUs/UPCs in your register.

  • Page 170: Plu/Upc Report By Associated Department

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 168 PLU/UPC report by associated department • Sample X report • Sample Z report Associated dept.code PLU code Sales q’ty and total (for price level 1) The subsequent printout occurs in the same format as in the sample X report.

  • Page 171: Plu/Upc Stock Report (By Designated Range Or Pick Up List)

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 169 PLU/UPC stock report (by Commission sales report designated range or pick up list) Commission 1 Range (sales total) Commission 1 (amount) Current stock Commission amount total Non-commission sales Net sales total The PLU/UPC range is not printed in pick Note up report (#104).

  • Page 172: Pblu Report By Cashier

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 170 PBLU report by cashier • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. Cash in drawer report You can take full cashier X reports for cash in drawer.

  • Page 173: Deleting Of Non-Accessed Upcs

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 171 Deleting of non-accessed UPCs • Sample X report (Reading) • Sample Z report (Deleting) UPC code Item label The subsequent printout occurs in the same format as in the sample X report. Periodic sales* *: When there is any sales data of the UPC for #209 report, the data in printed here.

  • Page 174: Periodic Consolidation

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 172 Periodic consolidation Your register allows you to take consolidation X and Z reports of a chosen period (normally one week or a month). General Overview The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily total except job code no.

  • Page 175: Daily Net Report

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 173 Daily net report • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. X2/Z2 stacked report You can print multiple X2/Z2 reports in sequence at a single time. In this case, you need to program in advance what X2/Z2 reports should be printed in the stacked report sequence.

  • Page 176: Compulsory Cash/Check Declaration

    ER-A410/A420(SEC)-4 03.12.22 0:21 PM Page 174 COMPULSORY CASH/CHECK DECLARATION If you want to make the declaration of the cash and check amount in the drawer mandatory before performing cashier Z reports, please consult your dealer and have your register programmed for compulsory cash/check declaration.
  • Page 177 ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 175 CCD entry amount Currency conversion 1 in drawer to be obtained Total of entered (declared) conversion 1 in drawer Difference Check 2 (in domestic currency) in drawer to be obtained Cash/check in drawer to be obtained...

  • Page 178: Operator Maintenance

    ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 176 OPERATOR MAINTENANCE In case of power failure When power is lost, the machine retains its memory contents and all information on sales entries. • When a power failure is encountered in register idle state or during an entry, the machine returns to the normal state of operation after power recovery.

  • Page 179: Cautions In Handling The Recording Paper (Thermal Paper)

    • Never touch around the print head and the motor during printing or before they have had sufficient time to cool. Cautions in handling the recording paper (thermal paper) • Use only the paper specified by SHARP. • Do not unpack the thermal paper until you are ready to use it.

  • Page 180: Installing And Removing The Paper Roll

    Page 178 Installing and removing the paper roll Recording paper specifications Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 1.75 ±...
  • Page 181 ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 179 Installing the journal paper roll Turn the mode switch to the “REG” position with the AC cord connected. Remove the printer cover. Check that the print head release lever is in its printing position.

  • Page 182: Removing The Paper Roll

    ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 180 Removing the paper roll When a colored dye appears on the paper roll, it is time to replace the existing paper roll. Replace the paper roll with a new one. If you plan not to use your register for an extended period of time, remove the paper roll, and store it in the appropriate place.

  • Page 183: Removing A Paper Jam

    ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 181 Remove the outer side of the take-up spool as shown on the left. Remove the printed journal roll from the take-up spool. Removing a paper jam Precaution: Be very careful with the manual paper cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot.

  • Page 184: Cleaning The Print Head

    ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 182 Cleaning the print head When the printed text is getting dark or faint, paper dust may be stuck to the print head. Clean the print head as follows: Turn the mode switch to the “ OFF ” position.

  • Page 185: Removing The Till And The Drawer

    ER-A410/A420(SEC)-5 03.12.19 0:48 PM Page 183 Removing the till and the drawer The till in the register is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. To detach the drawer, pull it forward fully with the till removed, and remove it by lifting it up.

  • Page 186: Before Calling For Service

    ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 184 Before calling for service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service.

  • Page 187: List Of Options

    ER-A410/A420(SEC)-5 03.12.19 0:49 PM Page 185 LIST OF OPTIONS For your register, the following Sharp options are available. For further details on additional options that may be considered, please contact your dealer. •Remote drawer model ER-03DW/ER-04DW •Key kit models By using the following key kits, the keyboard layout can be changed on your register including the expansion of the number of departments.

  • Page 188: Specifications

    ER-A410/A420(SEC)-5 03.12.19 0:49 PM Page 186 SPECIFICATIONS Model: ER-A410/A420 Dimensions: 16.5 (W) x 16.8 (D) x 11.7 (H) in. (420 (W) x 427 (D) x 297 (H) mm) Weight: 29.1 lbs (13.2 kg) Power source: Local voltage ± 10% AC, 50/60Hz...
  • Page 189 ER-A410/A420(SECL)(E))HYO-2-3 03.12.18 6:34 PM Page 3...
  • Page 190 SHARP CORPORATION Printed in China ➀ KS(TINSE2525RCZZ) HYO-1,4(SECL)(E) 03.12.18, 6:34 PM...

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