Traffic And Performance; Attendant Console Requirements - Mitel SX-2000 Light General Information Manual

SX-2000 General Information Guide

Traffic and Performance

Criteria
Busy Hour Call Completions (BHCC)*
Both Way Traffic Per Station
Response Time Specification
Data Blocking Possibilities
Note: The BHCC will vary according to individual customer configuration and usage.

Attendant Console Requirements

Number of Lines Supported
100
200
240
300
400
500
600
700
800
900
1000
1100
1200
1300
Notes:
1. These figures based on originating CCS/line.
2. The maximum number of lines supported on SX-2000 LIGHT systems is 1200.
86
9.44 per second
33970 per hour
At 1200 ONS/OPS lines and 12% analog trunking with analog
signaling, the following should not be exceeded:
Call/Hr
Erlang
CCS
Delay to Dial Tone
Dial Tone Cut Off Delay
Post-Dialing Delay
Software
DTMF, Trunks
DSU
Average Number of Attendants Required
Light Traffic (1.4) Medium Traffic (2.8)
1
1
1
2
2
2
2
2
2
3
3
3
2
3
3
Result
25.28
0.81
29
1 s
500 ms
1.5 s
<0.0001 Blocking Probability
Provisioning dependent
Provisioning dependent
Heavy Traffic (5.3)
1 2
2 3
2 3
2 3
3 4
3 4
3 5
3 5
4 6
4 6
4 7
5 7
5 8
5 8