Maintenance; Warranty And Customer Service - ADTRAN T200 Installation And Maintenance Manual

The ADTRAN T400 Housing requires no routine
maintenance to operate properly. In case of
equipment failure, remove the unit and replace it with
another unit optioned in an identical manner.
ADTRAN does not recommend that repairs be
performed in the field. Repair services may be
obtained by returning the defective unit to ADTRAN.

7. WARRANTY AND CUSTOMER SERVICE

ADTRAN will replace or repair this product within 10
years from the date of shipment if it does not meet its
published specifications or fails while in service (see
ADTRAN Carrier Networks Equipment Warranty,
Repair, and Return Policy and Procedure, document
60000087-10).
Contact Customer and Product Service (CAPS) prior
to returning equipment to ADTRAN.
For service, CAPS requests, or further information,
contact one of the following numbers:
ADTRAN Sales
Pricing/Availability
(800) 827-0807
ADTRAN Technical Support
Presales Applications/Postsales Technical Assistance
(800) 726-8663
Standard hours: Monday-Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade
(256) 963-8722
Repair and Return Address
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
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