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On the CNA Web site, select "Warranty Credit Inquiry", and then
select "e-Tag Warranty Claims Reimbursement" to perform an e-Tag
Warranty claims search, as shown in the following screen shots.
Figure 7
Figure 8
To check the status of the e-Tag warranty claims already submitted:
Go to the e-Tag Warranty Claim Console, as shown at the bottom of
the screen shot in
console enables you to check the status of your claims. To view the
details of the e-Tag limited warranty claim form, double-click any
record.
Note: e-Tag warranty claims are connected to the e-Support ID
number that is entered. Therefore, it is highly recommended that only
one person enter and manage the e-Tag warranty claims from your
dealership.
imageRUNNER 1400 Series Service Guide
Revision 3
—
CNA: Warranty Credit Inquiry
—
CNA: e-Tag Warranty Claims Search
Figure 5 — e-Support: e-Tag Claim
imageRUNNER 1400 Series Service Guide
Console. This
July 2015
Page 38
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