Canon imageRUNNER 1435i Service Manual page 5

VII. Servicing Notes-------------------------------------------------------------------------------------------- 12
A. Power and Plug Requirements ------------------------------------------------------------------------------- 12
B. Installation Space Requirements ---------------------------------------------------------------------------- 13
C. Estimated Installation Time ----------------------------------------------------------------------------------- 15
D. Remote Support Service --------------------------------------------------------------------------------------- 16
1. imageWARE Enterprise Management Console and Plug-ins -------------------------------------- 16
2. Content Delivery System ------------------------------------------------------------------------------------ 16
E. Serviceability ------------------------------------------------------------------------------------------------------- 17
F. Less Maintenance Strategy ----------------------------------------------------------------------------------- 18
G. Device Configuration Management ------------------------------------------------------------------------- 19
1. DCM (Device Configuration Manager) ------------------------------------------------------------------- 19
2. Device Migration Navigator --------------------------------------------------------------------------------- 19
H. LMS (License Management System) ----------------------------------------------------------------------- 20
I. Recommended System Engineer Requirements ------------------------------------------------------- 21
J. Firmware Upgrade ------------------------------------------------------------------------------------------------ 22
K. Computer Requirements for Downloading Firmware ------------------------------------------------- 23
L. PC-less Firmware Upgrade ------------------------------------------------------------------------------------ 23
M. Special Tools, Solvents, and Oils --------------------------------------------------------------------------- 24
N. Consumables ------------------------------------------------------------------------------------------------------ 26
O. Consumable Parts ------------------------------------------------------------------------------------------------ 27
P. Periodic Replacement Parts----------------------------------------------------------------------------------- 27
Q. Counters ------------------------------------------------------------------------------------------------------------- 28
VIII. Suggested End-User Customer Service Offerings --------------------------------------------- 30
A. Monthly Copy/Print Volume ----------------------------------------------------------------------------------- 30
B. Limited Warranty Support ------------------------------------------------------------------------------------- 30
1. End-User Limited Warranty Conditions ------------------------------------------------------------------ 30
2. GPR-54 Drum Unit Limited Warranty -------------------------------------------------------------------- 30
3. Flat-Rate Program -------------------------------------------------------------------------------------------- 31
4. Warranty Parts for Repair ----------------------------------------------------------------------------------- 33
5. e-Tag ------------------------------------------------------------------------------------------------------------- 35
6. Online Limited Warranty Credit Inquiry ------------------------------------------------------------------ 37
IX. Product Technical Support Offerings -------------------------------------------------------------- 41
A. Dealer Support Requirements -------------------------------------------------------------------------------- 41
B. Canon USA Support Offerings ------------------------------------------------------------------------------- 43
1. Canon USA Technical Support Center ------------------------------------------------------------------ 43
2. Internet Support ----------------------------------------------------------------------------------------------- 44
X. Appendix----------------------------------------------------------------------------------------------------- 48
A. Specifications ------------------------------------------------------------------------------------------------------ 48
B. Warranty ------------------------------------------------------------------------------------------------------------- 54
1. imageRUNNER 1435i and 1435iF Limited Warranty ------------------------------------------------- 54
2. imageRUNNER 1435P Limited Warranty --------------------------------------------------------------- 55
C. List of Tables------------------------------------------------------------------------------------------------------- 56
D. List of Figures ----------------------------------------------------------------------------------------------------- 56
imageRUNNER 1400 Series Service Guide
Revision 3
imageRUNNER 1400 Series Service Guide
July 2015
Page v