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Network PTZ Camera Dedicated PTZ Camera Professional User Guide V6.0 2018/12 Version 6.0 Visit http://guide.sunba.net to access the step by step YouTube video tutorials for setting up Sunba IP PTZ camera.
FCC Warning (U.S.A) The device has been tested in compliance with limits set by Part 15 of Federal Communication Commission (Class B). The operation of the device is thus limited by the following two conditions: 1) it is not permitted to cause harmful interference to any authorized radio communications, and 2) it must accept any interference it receives.
1. Camera Bench Test When you take the camera out of the box, please test the camera indoor first before mounting outside. Type A: With DC12V Aadapter (non-PoE) IP Camera Computer Router Do NOT extend the power cable during the bench test because DC power drops quickly along the transmission.
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PoE Standard Mode Power Gauge PoE Standard Support DC12V Adapter? 405-D20X 802.3at 601-D20X 802.3at 406-D20X 802.3at 305-D4X 802.3at Note: 802.3at is also known as PoE+. What are you testing in this stage? 1. Does the camera rotate when powered up?
2. Camera Setup by Smartphone This section will provide the user with information on how to setup the PTZ camera using smartphone for the first time. video tutorial smartphone.sunba.net DOWNLOAD Android Click the "+" icon to add device. Choose "Local Login" to store your device info locally, or register to select "Cloud Login"...
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QR code to add device. SUNBA TECH. P2P: 5935d7d9 00XXXXXX The app automatically shows all Sunba devices in LAN. Click the search icon if your camera and smart- phone are connected to the same WiFi. √ √ √ Select channel.
Access camera main menu. Turn on speaker (if equipped). Turn on audio. Take a snapshot and save the image to your phone. Record a video and save the clip to your phone. Single camera view. 4-split view. 9-split view. 16-split view. Switch video stream quality.
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Step 2: Open the Device Manager page. Click “IPV4 Search” and select the camera, then click “add” to connect the device. ① √ - 07 -...
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Try the following if no device shows up: Temporarily disable the firewall; Connect the camera directly to your parental router; Connect the camera directly to your PC/Mac for testing; Contact support@sunba.net Now the camera status should show “Connected”. Client Software /Initial Setup “Connected"...
Step 3: Live View Please go to the “monitor” page. click to open PTZ panel Right click and select "Main Stream" to start live view 4. Mounting Outdoor Please complete bench test (see Chapter 1) before mounting the camera outdoor. Wiring Type A: Power of Ethernet Solution POE+out Injector/Swith...
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Wiring Type B: Non-PoE (DC12V) Solution 100V~250V DC 12V Power Adapter ≥18 wire gauge Non-PoE Data in Wiring method: Router ELE (Force Electricity) For Non-PoE Application (if you extend the power): The camera may not work properly if the power reaches the camera is below 12V due to resistance along the extended DC line (distance dependent).
Both software will display the current IP of the camera. Check device IP address You can always download the web plugin separately from Sunba website if it takes too long to download the plugin from popped window. Step 2: Start a web browser (Internet Explorer) Enter the IP address of your camera in the location/host field.
Step 4: Select Language You can change the language from the upper right corner. Changes only take effect after you successfully install the plugin, otherwise the text will show “??????” or disappear. Select the language before login. Step 5. Enter Username and Password Enter username and password.
Step 2: Unselect the DHCP option. Step 3: Change the camera IP and click “Apply” to save the changes. Power cycle the unit to activate the new setting. 7. Access by 3rd Party Software This chapter introduces how to add the camera to a selected few popular 3rd party software.
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ONVIF version. If you have particular 3rd party software that you would want to use with Sunba PTZ cameras, we are happy to supply resources and assistance we can offer to integrate our protocol.
1) Find Your Sunba Cloud ID: Note P2P Code = Cloud ID = Serial Number 2) Enter the Cloud ID in Sunba Cloud Platform for remote access: Internet Explorer: Please go to xmeye.net and use “Device Login”. Enter the cloud ID of the camera and associated username and password.
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Cam or IP Cam Viewer may require you to forward ONVIF and RTSP port as well. Disclaimer: Though it is a popular method, Sunba does not recommend setting up port forwarding as it opens all ports to the public network and increases chances of information leak.
Preset Preset Preset Sunba dome cameras can set preset PTZ positions for which cameras can memorize and travel directly by calling the preset. Preset positions are repre- sented by numbers. You need to “add” a preset and then “call” it.
preset3 preset2 Note: When pressing any direction key, the camera will stop the patrol, scan & pattern. preset1 10. The Full Preset List Special Preset Function 0~50 Preset Conventional Position Preset XXX + Add Preset Set preset XXX. XXX + CALL Call preset XXX.
11. Camera OSD Menu The On-Screen-Display menu is only available on Sunba 20X PTZ cameras. Move the cursor up/value increase. Go to previous menu. Enter/Confirm/Select. Move the cursor down/value decrease. How to activate and control the OSD? Preset Call to activate the OSD Menu.
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AUTO MODE is selected by default. B.MANUAL: Turn on and off the IR LED manually. This can be accomplished using special presets 100~103 as well. Please check specialpreset.sunba.net IR ON SENS The adjustable darkness threshold to turn on the IR LED, default is 210.
SET FRAME SCAN LEFT LIMIT POSITION IRIS OPEN CONTINUE SET FRAME SCAN RIGHT LIMIT POSITION IRIS OPEN CONTINUE This function enables the auto scan of the camera between a set left and right boundary. It can be set using PRESET 81+Add & PRESET 82+Add as well.
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Upgrade: Upgrade the firmware of the camera. You need to download the upgrade the file (“bin” format) first. Image Storage: Take timed snapshot and store it to Email, FTP or TF Card (if supported). Record: Set camera recording plan and mode. The “manual” and “stop” selection allows you to manually turn on and off, and the “timing”...
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How to Access the Device Config: For IE: Click “DeviceCfg” For VMS: Choose Device Config (PS: You must add the camera via Sunba protocol, not ONVIF) General: Change system language and date. Encode: Change resolution, bit rate and other factors that affect video quality and connectivity.
13. Account Management Warning: Camera accounts are NOT the same as VMS software account. When you open VMS, a prompt will ask you to enter password for accessing the VMS program. This account is set to prevent unauthorized use of the VMS software on your desktop.
14. Motion Detection Enable motion detect Modify the detection region Edit the detection schedule Alert Format Buzzer: Must have a siren connected with the alarm interface of the NVR to enable this option. Send Email: Enable this and enter your email information via Device Config->NetService (Network in VMS).
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We would suggest that you control the Max File Length to ensure the stable upload of the file. Step 3: Enable the motion detection (in Video Detect or Video Motion). See Chapter 15. Then enable the FTP option. Snapshots: You must also enable snapshot in Video Detect. Videos: You must also enable record in Video Detect and have a storage media in order to upload the videos to FTP.
Device Config-Account-Safe Questions. Option 5: Reset Tool (Factory Reset) Please go to http://reset.sunba.net to download the reset tool and send the safety code to Sunba Support Team (support@sunba.net) to retrieve a reset code. The reset code is exclusive for each individual safety code.
17. Cable Waterproof Measures The camera itself is IP 66 Waterproof Rating. However, the cable connect- -ors may still have exposures to water under different applications. It is always recommended for users to take precautions to protect the cable connectors of the camera. Below are 3 popular methods: 1.
Note: 305-D4X has built-in microphone with sound pick-up capacity. There is no need to install additional microphone on this model. Other models (such as 405-D20X, 601-D20X and 406-D20X) don’t have built-in microphone. You need to add an external microphone to the cam- era’s RCA interface to enable sound pick-up.The cameras require an active...
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B. Setup: how to enable the audio at camera after installation? Please remember to check the audio option in "Device Config->Encode. " click the headset icon to turn on the audio - 30 -...
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In this case, please kindly provide us with your tracking number so that we can match the return package and the refund will be manually pro- cessed within 24 hours. Please watch your email notifications. For any questions, don't hesitate to reach support@sunba.net SUNBA Technology ®...
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