SUNBA Performance Series User Manual
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SUNBA Performance Series User Manual

Network ptz camera
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Performance Series
Network PTZ Camera
Dedicated PTZ for Residential and Small Business
User Guide V1.0
2021/03
Version 1.0
Visit http://performance.sunbatech.com to access the step by step
YouTube video tutorials for setting up Sunba IP PTZ camera.

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  • Page 1 Performance Series Network PTZ Camera Dedicated PTZ for Residential and Small Business User Guide V1.0 2021/03 Version 1.0 Visit http://performance.sunbatech.com to access the step by step YouTube video tutorials for setting up Sunba IP PTZ camera.

  • Page 2: Table Of Contents

    “Audio Monitoring on These Prem- ises.” Sunba provides such warning decal along with every IP camera. It is the responsi- bility of user to clearly post the decal and verify State law to guarantee any deploy- ment compliance.

  • Page 3: Connection And Installtion

    Sunba PTZ camera requires the PoE adapter (switch/injector) to support IEEE 802.3at standard, which is also known as PoE+. 1.2 Micro SD Card Installation Sunba IP camera comes with a built-in micro SD card slot that can store videos and snapshots. Pan Tilt Zoom Camera Remove the 4 screws to take o the camera back cover.

  • Page 4: Login And Live View

    2.Login and Live View 2.1 Smartphone Download Guard Viewer App Sign up a cloud account. Select “international” service Download on D own load on the App Store t h e Google Play to show the sidebar, and go to the Devices option to add device: You can add device by Auto Search in LAN if your smartphone is connected to...
  • Page 5 You can login using the credential above and set a customized password later. You would be prompted to install the web plugin of the camera if you are using Internet Explorer. Alternatively, you are able to manually download the web plugin from Sunba website: https://sunbatech.com/download/ Chrome and Firefox are Plug-in free (in both Mac and Windows system) , but doesn’t currently support...
  • Page 6 Please proceed to the “Device Management” tab to add your IP camera to the client so ware: The IP camera should automatically display under “Online Device” on the lower section. Select the camera, and click “+Add” to add the camera to the upper section. The camera should show “online”...

  • Page 7: Network Setting

    HTTP port, the url for logging into the camera must be http://IP:HTTP Port. For SUNBA Performance Series IPC, HTTP port is equivalent to the ONVIF port. Please note all ports must have unique value to each other. 3.3 Email Alert Click Setup > Network > E-mail.
  • Page 8 Click Save. 3.4 FTP Alert Click Setup > Storage > FTP. There are two sections of FTP upload. The general FTP configuration is for snapshots (except for face detection) saved through the general alarm events. The smart FTP configuration is for uploading snapshots taken from smart events such as face capture.

  • Page 9: Video And Image Setting

    4.Video and Image Setting 4.1 Video Setting You can set video parameters that your camera supports. If available, you may also enable sub-stream and third stream as required. Click Setup > Video & Audio > Video. Parameter Configuration Video Three options: H.265, H.264 and MJPEG. Compression Note: The bit rate changes to the default when you change the setting between H.264...
  • Page 10 Basic Mode: The actual bit rate is around 3/4 of the set bit rate. U-Code Advanced Mode: The actual bit rate is around 1/2 of the set bit rate. Note: When U-Code is enabled, video compression only supports H.264 and H.265. MJPEG is not supported.
  • Page 11 Custom: The user sets exposure as needed. Indoor 60Hz: Reduce stripes by limiting shutter frequency. Manual: Finetune image quality by setting shutter, gain and iris manually. Low Motion Blur: Control the minimum shutter to reduce motion blur in faces captured in motion. Shutter is used to control the light that comes into the lens.
  • Page 12 Set the length of time before the camera switches between day mode and night Day/Night Switching(s) mode a er the conditions for switching are met. Note: You can set this parameter only when Day/Night Mode is set to Automatic. Enable WDR to distinguish the bright and dark areas in the same image. Note: You can set this parameter only when Exposure Mode is neither Customize nor Manual and when Image Stabilizer is disabled.
  • Page 13 Illumination Set the intensity level of the IR light. The greater the value, the higher the intensity. 0 Level means that the IR light is turned o . Near-illumination Level: You are recommended to set this parameter first for a wide-angle scene.
  • Page 14 Parameter Description White Balance Adjust the red or blue o set of the image: Auto/Auto2: The camera adjusts the red and blue o set automatically according to the light condition (the color tends to be blue). If the images are still unnatu- rally red or blue in Auto mode, please try Auto2.

  • Page 15: Account Management

    A er the user is added successfully, you can change the password by entering the new password or delete the user by clearing the username. 6.Preset and Patrol The following section is only for SUNBA Performance Series PTZ cameras. - 14 -...
  • Page 16 6.1 Preset Presets are sets of locations that the camera can memorize and travel to directly when being called. It is available only in pan, tilt and zoom cameras. Each preset location will correspond to a number from the preset list. You can also add text notes for each preset location. In order for the camera to go to the designated location, you must first “add”...
  • Page 17 When action type is set to Go to Preset, up to 64 actions are allowed. When action type is set to Move Direction and Zoom, only 32 actions are allowed. Thus, a patrol action created from the patrol panel include: - Go to a preset and stay for a certain amount of time before going to the next preset.
  • Page 18 Call preset 97 and preset 181 consecutively to set the PARK ACTION to 360 97+181 Call degrees scan 97+182 Call Call preset 97 and preset 182 consecutively to set the PARK ACTION to auto scan (you must set the boundary first) 97+183 Call Call preset 97 and preset 183 consecutively to set the PARK ACTION to Preset...

  • Page 19: Remote Access

    Port forwarding enables remote access by mapping tra ic through specific ports to specific device on the LAN (Local Area Network). For Sunba Performance IP cameras, customers need to forward HTTP Port (80) for live viewing and controlling. If customers would want to use RTSP live streaming or use 3rd party so ware that streams over RTSP, then the RTSP port (554) needs to be forwarded as well.
  • Page 20 In the Guard Viewer app, please register an account first, and then prompt to add device, and select scan. You can scan the QR code found on SUNBA the webpage to add the camera. SUNBA PTZ Note: the Register code appeared on the Guard Viewer app might be disguised to protect user privacy.

  • Page 21: Third Party Compatibility

    Please refer to your router instruction for detailed steps of setting up a VPN server. 8.Third Party Compatibility All SUNBA Performance Series cameras are ONVIF compliant with specification 17.12 so it should be compatible with any so ware that integrates standard ONVIF protocol. Below are examples with some of the most popular 3rd party so ware.

  • Page 22: Video Motion Detection

    Recording: Record the motion detection clip to the storage card. 10.Smart Event Con guration Sunba IP camera supports various types of intelligent alarms including head count, face capture and line cross detection. Some detections would interfere with each other, and thus cannot be activated simultaneously. Below is the setup of each type of smart detection: Click Setup >...
  • Page 23 10.1 Cross Line Detection Cross line detection detects objects that cross a virtual line in live video and triggers alarm when such an event is detected. Select Cross Line Detection. In the Detection Rule area, click to add a new line. You can set the sensitivity level and the direction of line cross that would trigger an alarm.
  • Page 24 Trigger Actions: Upload to FTP: this will send snapshots to FTP server once the alarm is triggered. For details, see Chapter 3.4. Trigger E-mail: this will send an email notification for the alarm along with a snapshot. For details, see Chapter 3.3.
  • Page 25 Trigger Actions: Upload to FTP: this will send snapshots to FTP server once the alarm is triggered. For details, see Chapter 3.4. Trigger E-mail: this will send an email notification for the alarm along with a snapshot. For details, see Chapter 3.3.

  • Page 26: Forget Password

    This method only works if you have a cloud account upfront and the cloud account has added the specific IP camera you want to recover the password. Please visit http://star4live.com. Login using your cloud account. Click “Retrieve” under Retrieve Password. Sunba - 25 -...
  • Page 27 Entering a wrong date would result in the failure of generating a successful temporary access code. Method B If you don’t have a cloud account, please send the model, serial number, proof of purchase and date appears on the IP camera to support@sunba.net obtain a temporary access code.
  • Page 28 In this case, please kindly provide us with your tracking number so that we can match the return package and the refund will be manually pro- cessed within 24 hours. Please watch your email notifications. For any questions, don't hesitate to reach support@sunba.net SUNBA Technology ®...

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