Cisco Unified Communications Manager
Unified CM serves as the software-based, call-processing component of Cisco Unified Communications.
Additional data, voice, and video services, such as unified messaging, rich media conferencing,
collaborative contact centers, and interactive multimedia response systems, interact through Cisco Unified
Communications Manager open-telephony application program interface (API).
Unified CM is the primary call agent in this CVD. Unified CM supports session initiation protocol (SIP), and
the configurations in this document use SIP as the signaling protocol for endpoints.
Cisco Video and TelePresence Endpoints
Cisco video endpoints provide IP video telephony features and functions similar to IP voice telephony,
enabling users to make point to point and multipoint video calls. Cisco video endpoints are classified into
families based on the features they support, hardware screen size, and environment where the endpoint is
There are two types of endpoints mentioned in this document:
Windows/Mac/Android/IOS and the Cisco 8800 series IP phones and DX650 endpoints are capable
of transmitting video by means of the built-in front-facing camera or a USB attached external
camera. The Cisco TelePresence System DX70 and 80 endpoints take the personal desktop solution
to a next level of experience with support for content sharing, mobile and remote access.
that can turn any display into a powerful Cisco TelePresence system. SX20 Quick Sets are designed
for HD video and multiparty conferencing, with the flexibility to accommodate various room sizes.
Cisco TelePresence Server on Virtual Machine
The Cisco TelePresence Server is an innovative software solution enabling high-quality standards-based
conferencing for mobile, desktop and immersive endpoints. Compatible with a range of hardware
platforms, the TelePresence Server is a versatile, highly scalable solution for midmarket and larger
enterprise customers. TelePresence Server on Virtual Machine, which runs on the Cisco Unified
Computing System (Cisco UCS) or third party specification-based server platforms, offers a virtualized
Instant, personal and scheduled CMR conferences use TelePresence Server on Virtual Machine to ensure
that endpoints can communicate in a single conference at the highest possible bit rates and resolutions,
without loss of quality.
Cisco TelePresence Conductor
Cisco TelePresence Conductor software simplifies multiparty video communications, orchestrating the
different resources needed for each conference as required. It allows the video network to be configured
so that conferences can be easily provisioned, initiated, and accessed. TelePresence Conductor simplifies
and enhances conference resource management, making conferences easy to join and administer. It uses
—Cisco Jabber software-based clients, such as Cisco Jabber for
—The Cisco TelePresence SX10 and SX20 Quick Sets are flexible integrators