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Cisco TelePresence SX20 Quick Set
Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Software version TC6.0
JANUARY 2013
Administrator guide
for Cisco TelePresence SX20 Quick Set
D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013.
www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
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  • Page 1 Contents Introduction Web interface System settings Setting passwords Appendices Software version TC6.0 JANUARY 2013 Administrator guide for Cisco TelePresence SX20 Quick Set D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    Adding audit certificates ............37 Setting the menu password ..........102 Setting strong security mode ..........38 Setting a root password ............103 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 3 Technical specification for SX20 Quick Set ......115 Supported RFCs ..............117 User documentation on the Cisco web site ......118 Intellectual property rights ............119 Cisco contacts ..............119 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 4: Introduction

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Introduction Web interface System settings Setting passwords Appendices Chapter 1 Introduction D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 5: User Documentation

    ►  User documentation on the Cisco web site appendix. • Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Software Unified Communications Manager (CUCM) • Administrator guide (this guide): You can download the software for your product from the...

  • Page 6: What's New In This Version

    Lock speaker to keep the large picture for the same participant for the entirety of the call (no audio-driven switching between participants). D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 7 • Configuration interface for the Cisco TelePresence ISDN Link gateway (only applicable if an ISDN Link gateway is connected to the TelePresence system). D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 8 Video Output HDMI[x, y] RGBQuantizationRange Video Layout LocalLayoutFamily Video OSD MenuStartupMode OLD: <Auto/FullScreen/Equal/PresentationSmallSpeaker/ PresentationLargeSpeaker> Video OSD VirtualKeyboard NEW: <Auto/FullScreen/Equal/PresentationSmallSpeaker/ Video OSD EncryptionIndicator PresentationLargeSpeaker/Prominent/Overlay/Single> Video OSD MissedCallsNotification D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 9: Cisco Telepresence Sx20 Quick Set At A Glance

    TelePresence Multiway™ technology, or the built in 4 way Cisco TelePresence MultiSite feature (no external bridge). 4x zoom SX20 Codec Remote control 1 microphone 2.5x zoom (+ 1 optional) D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 10: Web Interface

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface Web interface System settings Setting passwords Appendices Chapter 2 Web interface D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 11: Starting The Web Interface

    Signing out Hover the mouse over your user name and choose Sign out from the drop-down list. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 12: Changing The System Password

    Change password for the change to take effect. If the password currently is not set, leave Current password field blank. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 13: The Interactive Menu

    Sign In Banner Security You can read more about user administration, user roles and access rights in the ►  User administration section. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 14: System Information

    Also the registration status for the video networks (SIP and H.323) is included, as well as the number/URI to use when making a call to the system. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 15: Placing A Call

    Then click the Call button that appears terminate the entire call. that appears for the next to the URI or number. participant on hold. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 16: Sharing Content

    1. Choose a Presentation source from the drop-down list. 2. Click Start Presentation. Stop content sharing: Click the Stop Presentation button that becomes visible while sharing. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 17: Controlling And Monitoring A Call

    Click the arrow again to hide the information. Call details If necessary, scroll your browser to see the call details. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 18: Controlling The Camera

    Use the left and right arrows to pan the camera, and the up and down arrows to tilt it. Zoom to zoom in and out. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 19: Local Layout Control

    1. Click Change layout. 2. Choose your preferred layout in the window that opens. You may change the layout while in a call. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 20: Capturing Snapshots

    (main camera and presentation) approximately every two seconds. Snapshots from your video system D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 21: Managing The Local Phone Book

    Adding a contact method You can store more than one contact method for each contact, e.g. video, telephone and mobile. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 22: Local Phone Book Folders

    Opening a folder Click the folder name to open the folder and show its list of contacts. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 23: System Configuration

    The system settings are structured in several categories. Use the buttons to expand and collapse Choose a category to display the related settings. all or individual lists. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 24: Changing System Settings

    ►  User administration chapter. Text input field Enter text in the input field and click Save for the change to take effect. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 25: Setting The Administrator Settings Menu Password

    Enter a new password in the text input field and click Save to store it. Use the Unlock button to clear the existing password. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 26: System Status

    Use the buttons to expand and collapse several categories. Choose a category all or individual lists. to display the related status information. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 27: Choosing A Wallpaper

    1920 × 1200 pixels. predefined wallpapers. Click Upload to save the file to the video system. The chosen wallpaper is highlighted. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 28: Choosing A Ringtone

    Use the stop button (   ) to end the playback. You must save the ringtone before it can be played back. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 29: Peripherals Overview

    How to configure and use the ISDN Link are described in the ISDN Link documentation on ►  http://www.cisco.com/go/isdnlink-docs D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 30: User Administration

    An administrator user account with full access rights, like the default admin user, must possess all the three roles. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 31 3. Set the Status to Active to activate the user. 4. Click Save to save the changes. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 32 Always keep at least one user with ADMIN rights. 1. Open the Editing user window by clicking the name of the user. 2. Click Delete. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 33: Adding A Sign In Banner

    Enter the message that you want to present to the user when signing in, and click Save to activate the banner. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 34: Application Programming Interface

    Application programming interface The application programming interface (API) is a tool for integration professionals and developers working with this Cisco product. It is described in detail in the API guide for the product. XML files The XML files are part of the codec’s API. They structure information about the codec in a hierarchy.

  • Page 35: Managing The Video System's Certificates

    The certificates and certificate issuers shown in the illustration the same file on the video system. serve as examples. Your system may have other certificate(s). D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 36: Managing The List Of Trusted Certificate Authorities

    CA certificate list (file format: .PEM). The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 37: Adding Audit Certificates

    Choose ExternalSecure from the Logging Mode drop-down list. Click Save for the change to take effect. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 38: Setting Strong Security Mode

    4. Restart the codec for the change to security mode. take effect. 2. Restart the codec for the change to take effect. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 39: Deleting Trust Lists (Cucm Only)

    For more information about CUCM, CAPF and trust lists, read the Administering TC Endpoints on CUCM guide available on the Cisco web site. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 40: Troubleshooting

    Errors are clearly marked in red color, and warnings are yellow. Run diagnostics Click Re-run diagnostics to make sure the information in the list is up-to-date. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 41: Downloading Log Files

    Appendices Navigate to: Diagnostics > Log Files Downloading log files The log files are Cisco specific debug files which may be requested by the Cisco support organization if you need technical support. The current log files are time stamped event log files.

  • Page 42: Upgrading The System Software

    You must sign in anew in order to continue working with the web interface after the reboot. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 43: Backup And Restore

    (.tsh) with the configuration you want to restore. Click Restore to reconfigure the system as defined in the file. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 44: Factory Reset

    Cancel if you have changed your mind. Wait while the system resets. The system will restart automatically when finished. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 45: Restarting The System

    The system cannot be turned on again remotely; you must press its power button physically to turn it on. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 46: System Settings

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Chapter 3 System settings D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 47: Overview Of The System Settings

    Conference [1..1] MaxTotalTransmitCallRate ......56 Network [1..1] IEEE8021X Eap Ttls .......... 67 Conference [1..1] MaxTransmitCallRate ........56 Network [1..1] IEEE8021X Identity ........... 67 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 48 SerialPort Mode ..............80 Video Input Source [1..2] CameraControl CameraId ....89 NetworkServices SIP Mode ........... 71 Video Input Source [1..2] CameraControl Mode ....89 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 49 Video MainVideoSource ............90 Video Output HDMI [1,2] MonitorRole ........98 Video Monitors ............... 94 Video Output HDMI [1,2] OverscanLevel ........ 98 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 50: Audio Settings

    Determine whether or not to disable audio on the HDMI input. This setting is relevant if Select the ring tone for incoming calls. connecting a Cisco camera with an integrated microphone to the HDMI input. An integrated Requires user role: USER microphone cannot be used if audio is disabled.

  • Page 51: Cameras Settings

    Cameras Camera 1 Brightness Mode: Auto Manual: Turn the autofocus off and adjust the camera focus manually. Example: Cameras Camera 1 Focus Mode: Auto D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 52 With Mirror mode (horizontal flip) you can mirror the image on screen. corrections. Gamma describes the nonlinear relationship between image pixels and monitor Requires user role: ADMIN brightness. The Cisco TelePresence PrecisionHD 720p camera supports gamma mode. The PrecisionHD 1080p camera does not support gamma mode. Value space: <Auto/Off/On>...
  • Page 53 Appendices Cameras Camera [1..1] DHCP Applies to cameras which support DHCP (for example the Cisco TelePresence PrecisionHD 1080p 12X camera). The camera must be connected to a LAN. When set, the command enables support for SW upgrade of daisy chained cameras. It will enable the camera's DHCP function and force start of MAC and IP address retrieval.

  • Page 54: Conference Settings

    Requires user role: ADMIN Value space: <0..50> Range: Select a value from 0 to 50 seconds. Example: Conference 1 AutoAnswer Delay: 0 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 55 On: Enable the far end control signal capability. Range: Select a value between 64 and 6000 kbps. Example: Conference 1 FarEndControl SignalCapability: On Example: Conference 1 DefaultCall Rate: 768 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 56 Requires user role: ADMIN Example: Conference 1 MaxTotalTransmitCallRate: 9000 Value space: <1..10> Range: 1 to 10. Example: Conference 1 VideoBandwidth MainChannel Weight: 5 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 57 LocalRemote: The presentation will be shown locally and sent to remote side. LocalOnly: The presentation will only be shown locally. Example: Conference 1 Presentation Policy: LocalRemote D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 58 However, the call will appear as a missed call in the call history list. Example: Conference 1 IncomingMultisiteCall Mode: Allow D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 59: Facilityservice Settings

    Requires user role: ADMIN Value space: <S: 0, 255> Format: String with a maximum of 255 characters. Example: FacilityService Service 1 Name: "" D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 60: H323 Settings

    Requires user role: ADMIN Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Example: H323 NAT Address: "" D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 61 Format: Compact string with a maximum of 30 characters. Valid characters are 0-9, * and #. Example: H323 Profile 1 H323Alias E164: "90550092" D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 62 Static: When set to Static the ports are given within a static predefined range [5555-6555]. Example: H323 Profile 1 PortAllocation: Dynamic D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 63: Network Settings

    DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use. Example: Network 1 IPv6 Assignment: Autoconf D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 64 QoS Diffserv Video, Network QoS Diffserv Data, Network QoS Diffserv Signalling, Network QoS Diffserv ICMPv6 and Network QoS Diffserv NTP settings are used to prioritize packets. Example: Network 1 QoS Mode: Diffserv D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 65 0 (best effort). default value is 0 (best effort). Example: Example: Network 1 QoS Diffserv Video: 0 Network 1 QoS Diffserv Signalling: 0 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 66 On: When set to On the client (video system) will perform a mutual authentication TLS handshake with the server. Example: Network 1 IEEE8021X UseClientCertificate: Off D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 67 Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Set the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Example: Network 1 IEEE8021X AnonymousIdentity: ""...
  • Page 68 Value space: <Auto/10half/10full/100half/100full/1000full> Value space: <Auto/Manual/Off> Auto: Autonegotiate link speed. Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If 10half: Force link to 10 Mbps half-duplex. CDP is not available, VLAN is not enabled.

  • Page 69: Networkservices Settings

    NetworkServices MultiWay Address: "h323:multiway@company.com" Value space: <Off/On> Off: The HTTP protocol is disabled. On: The HTTP protocol is enabled. Example: NetworkServices HTTP Mode: On D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 70 Authority (CA). This requires that a list of trusted CAs are uploaded to the system in advance. Example: NetworkServices HTTPS VerifyClientCertificate: Off D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 71 SNMP Agent in the codec. The default password is "public". NetworkServices SIP Mode If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same SNMP Community is configured there too. NOTE: The SNMP Community password is case Determine whether the system should be able to place and receive SIP calls or not.
  • Page 72 NetworkServices SNMP SystemLocation NetworkServices CTMS Mode Enter the name of the Network Services SNMP System Location. This setting determines whether or not to allow multiparty conferences controlled by a Cisco Requires user role: ADMIN TelePresence Multipoint Switch (CTMS). Value space: <S: 0, 50>...
  • Page 73 NetworkServices CTMS Encryption This setting indicates whether or not the video system supports encryption when participating in a multiparty meeting controlled by a Cisco TelePresence Multipoint Switch (CTMS). CTMS allows three security settings for meetings: non-secure (not encrypted), best effort (encrypted if all participants support encryption, otherwise not encrypted) and secure (always encrypted).

  • Page 74: Phonebook Settings

    VCS: Select VCS if the phonebook is located on the Cisco TelePresence Video Communication Server. TMS: Select TMS if the phonebook is located on the Cisco TelePresence Management Suite server. Callway: Select Callway if the phonebook is to be provided by the WebEx TelePresence subscription service (formerly called CallWay).

  • Page 75: Provisioning Settings

    Value space: <Off/TMS/VCS/CallWay/CUCM/Auto> Off: The video system will not be configured by a provisioning system. Select the HTTP method to be used for the provisioning. TMS: The video system will be configured using TMS (Cisco TelePresence Management Requires user role: ADMIN System).
  • Page 76 Requires user role: ADMIN Value space: <S: 0, 255> Format: String with a maximum of 255 characters. Example: Provisioning ExternalManager Path: "tms/public/external/management/ SystemManagementService.asmx" D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 77: Rtp Settings

    NOTE: Restart the system for any change to this setting to take effect. Requires user role: ADMIN Value space: <1056..65535> Range: Select a value from 1056 to 65535. Example: RTP Ports Range Stop: 2486 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 78: Security Settings

    Security Audit OnError Action: Ignore Value space: <S: 0, 64> Format: Valid IPv4 or IPv6 address formats. Example: Security Audit Server Address: "" D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 79 Range: Select a value between 1 and 10000 seconds; or select 0 when inactivity should not enforce automatic logout. Example: Security Session InactivityTimeout: 0 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 80: Serialport Settings

    Off: The user can access the codec via the serial port without any login. On: Login is required when connecting to the codec via the serial port. Example: SerialPort LoginRequired: On D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 81: Sip Settings

    Auto: The system will try to connect using transport protocols in the following order: TLS, SIP Profile 1 DisplayName: "" TCP, UDP. Example: SIP Profile 1 DefaultTransport: Auto D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 82 The current version supports http://tools.ietf.org/html/draft-ietf-sip-outbound-20. Value space: <Standard/Alcatel/Avaya/Cisco/Microsoft/Nortel> Requires user role: ADMIN Standard: To be used when registering to standard SIP Proxy (tested with Cisco Value space: <Off/On> TelePresence VCS and Broadsoft) Off: Connect to the single proxy configured first in Proxy Address list.

  • Page 83: Standby Settings

    DefaultCameraPosition: After a reboot the camera position will be set to the factory default position. Example: Standby BootAction: DefaultCameraPosition D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 84: Systemunit Settings

    Requires user role: ADMIN Value space: <Off/On> Off: Disable logging. On: Enable logging. Example: SystemUnit CallLogging Mode: On D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 85 Otherwise, the IR sensor on the codec will be enabled. Off: Disable the IR sensor on the codec. On: Enable the IR sensor on the codec. Example: SystemUnit IrSensor: Auto D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 86: Time Settings

    Range: Select a time zone from the list time zones. If using a command line interface; watch up for typos. Example: Time Zone: "GMT (Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London)" D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 87: Userinterface Settings

    MeetingList: The list of scheduled meetings will appear as default on the Touch controller. Dialpad: A dial pad will appear as default on the Touch controller. Example: UserInterface TouchPanel DefaultPanel: ContactList D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 88: Video Settings

    Automatic) the most recent one will be used. Hidden: The input source is not expected to be used as a presentation source. Example: Video Input Source 1 PresentationSelection: Manual D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 89 Rather high resolutions will be used. Example: Video Input Source 1 OptimalDefinition Profile: Medium D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 90 Limited: Limited Quantization Range. R, G, B quantization range that excludes some code values at the extremes (16 - 235). This is defined in CEA-861-E. Example: Video Input 1 HDMI 1 RGBQuantizationRange: Auto D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 91 Video Input DVI 2 Type: AutoDetect Requires user role: ADMIN Value space: <0..100> Range: Select a value from 0 to 100 percent. Example: Video Layout ScaleToFrameThreshold: 5 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 92 LowerRight: The self view PiP will appear in the lower right corner of the screen. On: The self view picture will be shown in fullscreen. Example: Video SelfviewPosition: LowerRight Example: Video SelfviewDefault FullscreenMode: Current D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 93 Video SelfviewDefault OnMonitorRole: Current LowerRight: The presentation PiP will appear in the lower right corner of the screen. Example: Video PIP Presentation DefaultValue Position: Current D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 94 DualPresentationOnly: All participants in the call will be shown on the first monitor, while the presentation (if any) will be shown on the second monitor. Example: Video Monitors: Single D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 95 AlwaysOn: The virtual keyboard is automatically shown on screen as long as text can be Video OSD MissedCallsNotifications: On entered in an input field. Example: Video OSD VirtualKeyboard: UserSelectable D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 96 Video OSD Output [1..2] (select the OSD Output) This setting can be used to display the system's bookings for today on the main OSD menu. This requires that the system is bookable by an external booking system, like Cisco Requires user role: ADMIN TelePresence Management Suite (TMS).
  • Page 97 Off: Capturing web snapshots is not allowed. On: Web snapshots can be captured and displayed on the web interface. Example: Video AllowWebSnapshots: Off D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 98 Auto: The system will automatically try to set the optimal resolution based on negotiation with the connected monitor. Range: 1024x768@60p, 1280x1024@60p, 1280x720@60p, 1920x1080@60p, 1280x768@60p, 1360x768@60p, 1366x768@60p Example: Video Output HDMI 1 Resolution: Auto D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 99: Experimental Settings

    Setting passwords Appendices Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 100: Setting Passwords

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings Setting passwords Setting passwords Appendices Chapter 4 Setting passwords D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 101: Setting The System Password

    You can create as many user accounts as you like for your video system. You can read more about how to create and manage user accounts in the ►  User administration section. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 102: Setting The Menu Password

    Cancel to leave using the remote control and on-screen menu. without saving. 4. Press Home ) to exit. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 103: Setting A Root Password

    ADMIN rights. 3. Type the following command: systemtools rootsettings on <password> The root password is not the same as the system (admin) password. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 104: Appendices

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings Setting passwords Appendices Appendices Appendices D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 105: Power Button And Led Indicator

    The codec is starting up (booting), and is not yet ready for use. The LEDs light red: The camera connector is in serial mode (camera control is disabled) D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 106: Connecting The Cisco Telepresence Touch 8" Controller

    You will find this setting in the Advanced Configuration on-screen menu (remote control) or in the System Configuration page on the web interface. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 107: Rear Panel

    DVI-I socket, digital/analog video input for PC presentations. as a DVD player. being moved or to prevent theft. *VISCA™ is a trademark of Sony Corporation D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 108: Pin-Out Schemes

    Analog blue Analog horizontal sync * HDMI has only pins 1 - 19; the Analog ground camera connector has pins 1 - 24. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 109: About Monitors

    Video > OSD > Output and choose the video output connector for the main monitor. * Use of HDMI 2 requires the Dual Display option. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 110: Optimal Definition Profiles

    1024 × 576 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080 ►  System settings chapter. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 111: Clearpath — Packet Loss Resilience

    System Configuration page (web interface): • Navigate to Conference 1 > PacketLossResilience > Mode Choose Off to disable ClearPath and On to enable ClearPath. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 112: Requirement For Speaker Systems Connected To A Cisco Telepresence C Series Codec

    Requirement for speaker systems connected to a Cisco TelePresence C Series codec Cisco has put in a lot of effort to minimize the camera to screen delay on our TelePresence endpoints. New consumer TVs are usually equipped with “Motion Flow”...

  • Page 113: Factory Resetting

    The notification disappears after approximately • Click Take backup and follow the instructions to 10 seconds. save the file on your computer. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 114: Factory Resetting The Touch 8" Controller

    (approximately 10 seconds). 3. Press the Mute button twice. The Touch controller automatically reverts to the default factory settings and restarts. D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 115: Technical Specification For Sx20 Quick Set

    • 800 × 600 • ClearPath • 1280 × 768 (WXGA) • 848 × 480 • 1920 × 1080 (HD1080p) • 1024 × 768 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
  • Page 116 • 72° horizontal field of view partner does not imply a partnership relationship between Cisco and any other company. • F 1.7 January 2013 D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 117: Supported Rfcs

    • RFC 6184 RTP Payload Format for H.264 Video Syntax • RFC 6185 RTP Payload Format for H.264 Reduced- • RFC 4028 Session Timers in SIP Complexity Decoding Operation (RCDO) D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.

  • Page 118: User Documentation On The Cisco Web Site

    System settings Setting passwords Appendices Appendices User documentation on the Cisco web site In general, user documentation for the Cisco TelePresence products is available The documents are organized in the following categories: here: Installation guides: ►  http://www.cisco.com/go/telepresence/docs Install and Upgrade > Install and Upgrade Guides...

  • Page 119: Intellectual Property Rights

    NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE On our web site you will find an overview of the worldwide Cisco contacts. PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE- NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED ► ...

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