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Appendix B
Touch Technology
Touchscreens
Typically, people communicate with computers using a mouse, a key-
board or a combination of the two. Users who are not keyboard literate
or mouse savvy can become frustrated with how long human-to-com-
puter interactions take.
Computer literacy is learned. This is complicated by the fact that using a
keyboard or a mouse is neither intuitive nor natural for most people.
Touchscreens cut out the learning curve by eliminating keyboard/mouse
intermediaries and allowing a natural flow of information to develop
between a user and a computer.
When a user wants to access information or perform a function on a
computer with a touchscreen installed, a touch does the job that often
complicated keyboard interactions or clumsy mice movements used to
do—only faster and more accurately. The beauty and power of a touch-
screen is that users do not have to think, they just do.
Touchscreens speed up user/computer interactions. People get what they
want faster and are more satisfied with the process. A clumsy, frustrat-
ing experience with a computer during a transaction can create dissatis-
faction for your customer. This negative atmosphere can transfer itself
to your product or service. Touchscreens help eliminate unpleasant
transactions by creating a natural flow of information that enhances
your product or service.
IntelliTouch
IntelliTouch uses Elo's patented Surface Wave Technology to provide
superior image clarity, stable drift-free operation, and a durable surface
that is unaffected by scratches. With IntelliTouch you get fast, accurate
Elo LCD Touchmonitor User Guide - 29
Touchscreens
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