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Elo TouchSystems ET1002L User Manual

Elo TouchSystems ET1002L User Manual

Touchmonitors
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USER MANUAL
Elo Touch Solutions
ET1002L, ET1502L and ET2002L
Touchmonitors
UM600012 Rev H

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Summary of Contents for Elo TouchSystems ET1002L

  • Page 1 USER MANUAL Elo Touch Solutions ET1002L, ET1502L and ET2002L Touchmonitors UM600012 Rev H...
  • Page 2 Copyright © 2021 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1: Introduction ................... 4 Chapter 2: Installation ..................... 5 Chapter 3: Mounting ....................9 Chapter 4: Operation ..................... 11 Chapter 5: Technical Support ................16 Chapter 6: Safety & Maintenance ..............18 Chapter 7: Regulatory Information ..............
  • Page 4: Chapter 1: Introduction

    (OSD) controls, and a family of optional peripherals including magnetic stripe reader (MSR) and near field communication reader (NFC) Part Number Part Description Touch Technology Surface Treatment Touch Interface Color E045337 ET1002L-2UWA-1-G PCAP Anti-glare Black E138394 ET1002L-0NWA-1-ZB-GY-G No Touch Anti-glare No Touch...
  • Page 5: Chapter 2: Installation

    Chapter 2: Installation Unpacking the Touchmonitor Open the carton and verify that the following items are present: • Touchmonitor with Stand (Stand is not included with 1002L monitor) • Quick Install Guide • Mini-VGA to VGA cable • HDMI cable •...
  • Page 6 Stand Positions (1502L) The stand of the touchmonitor can be converted between two positions: the low profile “hostess” position and the high profile “upright” position. The touchmonitor ships in the low profile “hostess” position. (1002L monitor does not ship with a stand) Low profile (“hostess”) position To convert the stand into the high profile “upright”...
  • Page 7 To convert the stand into the low profile “hostess” position, secure the thumbscrews into the low or “L” screw-holes in the bottom of the base. Connector Panel & Interfaces Touchmonitor Connections 1. Connect the HDMI or Mini-VGA video cables between the m 2.
  • Page 8 Installing the Touch Technology Software Drivers No additional drivers are required for your projected-capacitive touchmonitor with Windows 7 and 8 operating systems, it uses Windows HID drivers. If the monitor is used with Windows XP operating system, follow below steps to install Windows XP touch driver. To download latest touch drivers 1.
  • Page 9: Chapter 3: Mounting

    Chapter 3: Mounting Rear VESA Mount For the 1002L touchmonitor, a four-hole 75x75mm and 100x100mm mounting pattern available.The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C and VESA MIS-B, 100, C. For the 1502L and 2002L touchmonitors, a four-hole 75x75mm and 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor.
  • Page 10 Base Mount For the 1502L touchmonitor, a threaded three-hole mounting pattern for M4 screws is provided on the bottom of stand base for mounting or securing. For the 2002L touchmonitor, threaded through-holes are provided on the bottom of the stand base for mounting or securing.
  • Page 11: Chapter 4: Operation

    Chapter 4: Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. The Power Status LED on the bottom of the touchmonitor functions according to the following table: TouchMonitor/Computer Module status LED status SLEEP PULSING The system consumes low power when in SLEEP and OFF modes.
  • Page 12 Touch No calibration is required for projected capacitive touch technology. Projected Capacitive Touch Technology When connected to Windows 7 or 8 computers, the touchmonitor can report 10 simultaneous touches. When connected to Windows XP computers, the touchmonitor reports single touches. No additional drivers are required for this technology to work with Windows 7 and 8, it uses Windows HID drivers.
  • Page 13 “remembered” by the touchmonitor. Also, to reduce the need for adjustments for different video mode timings, the monitor correctly scales and displays some of the video industry’s most common video timing modes. Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes.
  • Page 14 Parameter Available Adjustment Increase/decrease monitor brightness Brightness Default: 100% for ET1002L, ET1502L and 85% for ET2002L Increase/decrease monitor contrast Contrast Default: Best gray-shade performance Allows fine adjustments of the panel’s pixel dot clock Clock Only applicable for VGA input video Allows fine adjustments of the panel’s pixel dot clock phase...
  • Page 15 Toggles the audio output between Muted and Not Muted Mute Default: Not Muted Selecting “Recall Defaults” restores all factory default settings for OSD-adjustable Recall Defaults parameters (except OSD Language) and for Preset Video Mode timings. The monitor continually scans for active video on the VGA and HDMI connectors. This adjustment selects which of those input ports should be given priority to be displayed.
  • Page 16: Chapter 5: Technical Support

    Chapter 5: Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the DC power adaptor is properly The touchmonitor does not respond when connected...
  • Page 17 Technical Assistance Visit www.elotouch.com/products for technical specifications for this device Visit www.elotouch.com/go/websupport for online self-help. Visit www.elotouch.com/go/contactsupport for technical support. See this user manual’s last page for worldwide technical support phone numbers. User Manual: 1002L, 1502L, 2002L UM600012, Page 17 of 26...
  • Page 18: Chapter 6: Safety & Maintenance

    Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They are not user-serviceable. Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter. Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level: Disconnect the AC power cable before cleaning.
  • Page 19 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. User Manual: 1002L, 1502L, 2002L UM600012, Page 19 of 26...
  • Page 20: Chapter 7: Regulatory Information

    Chapter 7: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 21 as required by EMC Directive 2014/30/EU as indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy.
  • Page 22 User Manual: 1002L, 1502L, 2002L UM600012, Page 22 of 26...
  • Page 23 User Manual: 1002L, 1502L, 2002L UM600012, Page 23 of 26...
  • Page 24 III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Canada CUL, IC Europe CE United Kingdom UKCA Japan VCCI United States FCC,UL China CCC Korea KCC Australia RCM India BIS Russia EAC International CB RoHS, China RoHS, WEEE, REACH Mexico NOM (Not for ET2002L) Taiwan BSMI (Not for ET2002L)
  • Page 25: Chapter 8: Warranty Information

    Chapter 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the Touchmonitors and their components is 3 (three) years. Seller makes no warranty regarding the model life of components.
  • Page 26 Check out Our Website! www.elotouch.com Get the latest... • Product Information • Specifications • News on upcoming events • Press releases • Software drivers • TouchMonitor Newsletter Getting in Touch with us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: Americas Europe (EMEA)

This manual is also suitable for:

Et1502lEt2002l