Product Information Guide - Dell Latitude ATG D620 User Manual

Getting Help: Dell Latitude ATG D620 User's Guide
Remember to fill out the
for assistance and call from a telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or try other troubleshooting
steps possible only at the computer itself. Ensure that the computer documentation is available.
CAUTION: Before working inside your computer, follow the safety instructions in your

Product Information Guide.

Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
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Diagnostics Checklist. If possible, turn on your computer before you call Dell