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Troubleshooting; Accessories - Hach SC1500 User Manual

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Clean the instrument
Clean the exterior of the instrument with a moist cloth and a mild soap solution and then wipe the
instrument dry as necessary.
Fuse replacement
The fuse is a not a user-serviceable item. Contact technical support. A blown fuse can be an
indication that the instrument has a problem and that service is necessary.
Prepare for storage or shipping
Before long-term storage or shipping, prepare the controller as follows:
1. Use the mobile application to save all the important data on the controller to a storage device.
Note: All the factory and user settings are saved on the I/O cards in the controller.
2. Remove power to the controller.
3. Disconnect all the external devices that are connected to the controller.
4. Remove the USB box from the wall or pole.
5. Remove the controller from the wall, panel or pole.
6. Put the controller and USB box in a protective film or dry cloth. Keep the controller and USB box
in a dry location.

Troubleshooting

Problem
The status indicator
There is a communication failure
light flashes red.
between the controller and one or
more of the attached measurement
devices.
Damage has occurred to an attached
measurement device or the device
cable.
The status indicator
Power is not supplied to the controller
light is off.
or there is a blown fuse.

Accessories

Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to
the company website for contact information.
Description
GSM modem kit
Wi-Fi adapter US
Wi-Fi adapter EU
Panel mounting kit, sc1500, includes:
Bracket, strain relief fitting and digital extension cable
Pole mounting kit with sunshield, sc1500, includes:
Sunshield, ground base, pole, screw set and mounting plate
Possible cause
Solution
Make sure that the measurement device is
connected to the controller.
Examine the measurement device and the device
cable for damage. Make sure that the
measurement device is operational. If damage is
found, contact technical support.
Make sure that there is power to the controller.
If there is power, remove power to the controller
and identify if there is a blown fuse. If a blown fuse
is found, contact technical support.
Item no.
LZY971
LZY996
LZY997
6169900
LZX957
English 21

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