Frequently Asked Questions - JTECH GuestCall CommPass J1701 User Manual

Frequently Asked Questions

The pagers flash and vibrate when first removed from the charger. Should this happen?
Each pager when removed from the charger will display one demonstration page.
I have lost some pagers; how do I replace them?
Online at http://www.jtech.com/support
Select the Pager Repair/Renumbering Form or contact us at
What is the expected battery life? Can I buy replacements?
JTECH batteries should last up to 2 years with proper use. Try charging the pager before considering replacement
batteries. If after 4 hours the pager charging light still displays amber, contact JTECH to order replacement batteries.
You can also use the battery from a working pager to test a non-working pager. If the pager works with the second
pager, replace the battery.
What is the process if I need to repair a pager?
> Obtain a repair form from the JTECH website,
> Ship pagers needing repair with a copy of the form to the address listed below.
Make sure your company information is on all correspondence including the outside of the shipping box.
>
> Ship in a traceable manner. Insure the package.
JTECH is not responsible for packages lost in transit. Please save the tracking number.
Shipping address:
JTECH, an HME Company
1400 Northbrook Parkway #320
Suwanee, GA 30024
ATTN: Repairs
800.321.6221
GuestCall Paging, CommPass Pagers
wecare@jtech.com or via phone at 800.321.6221.
http://www.jtech.com/support
User Manual
Model Number: J1701, J1702
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