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Broadcastvision Entertainment AudioFetch Express User Manual

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AudioFetch Express User Manual
Thank you for your purchase of:
AudioFetch Express
By Broadcastvision Entertainment
AudioFetch Express is a compact cost effective solution delivering high-quality low-latency audio from TVs,
STBs, or other audio sources via Wi-Fi to personal mobile devices such as smartphones and tablets.
The integrated Wi-Fi is by default configured as an Access Point. Or the AudioFetch Express can be connected
wired or wirelessly into a pre-existing Wi-Fi network enabling greatly simplified installations in fitness clubs,
sports bars, movie theaters, waiting rooms, meetings, conventions or wherever users need convenient access
to in-house audio sources.
Your AudioFetch application is:
Proposal Number
AF Express Networking Mode :
Specific Cables Requested
Note: If no specific cables or lengths are requested the following will be provided:
6' RCA to 3.5mm jack (audio), USB A to mini-B (for power)
Additional cable lengths and types are available at:
Please call technical support at 888.330.4283 x3 if your application differs from the above.
2018-08-27
:
Access Point / Wireless Client / Wired Only
:
www.monoprice.com
1

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Summary of Contents for Broadcastvision Entertainment AudioFetch Express

  • Page 1 STBs, or other audio sources via Wi-Fi to personal mobile devices such as smartphones and tablets. The integrated Wi-Fi is by default configured as an Access Point. Or the AudioFetch Express can be connected wired or wirelessly into a pre-existing Wi-Fi network enabling greatly simplified installations in fitness clubs, sports bars, movie theaters, waiting rooms, meetings, conventions or wherever users need convenient access to in-house audio sources.

  • Page 2: Table Of Contents

    AudioFetch “Swag” - TV Signage, Table Tents, Cardio Clings and Window Stickers ......... 4 The Free AudioFetch Ad Portal ........................4 AudioFetch Express Connectors and External Button ..................5 Connecting Power ............................5 Connecting AudioFetch Express to Audio Sources ..................6 AudioFetch Express LED Indicators ........................

  • Page 3: The Audiofetch App

    The AudioFetch App ® ® Download the latest AudioFetch app for free from the Google Play or Apple iTunes store. Familiarize yourself with the drop down menu including the help menu section should it be needed during installation.

  • Page 4: Audiofetch "Swag" - Tv Signage, Table Tents, Cardio Clings And Window Stickers

    AudioFetch “Swag” - TV Signage, Table Tents, Cardio Clings and Window Stickers Post the provided signage on the TVs. Cardio clings, table tents and door/window stickers are provided to enable patrons to easily obtain and use the AudioFetch app. The Free AudioFetch Ad Portal The AudioFetch app displays custom ads and notices which can be managed from the cloud.

  • Page 5: Audiofetch Express Connectors And External Button

    USB port capable of providing 500mA. There is no power switch, the AudioFetch Express will power up whenever the USB port is powered. Should the AudioFetch Express need to be power-cycled , simply unplug the USB cable for one or more seconds then plug it back in again.

  • Page 6: Connecting Audiofetch Express To Audio Sources

    Note that RCA and digital coax connections are not the same. A digital coax output (on TV, etc.) cannot connect into the AudioFetch Express analog input. An RCA analog output (from TV, etc.) cannot connect into the AudioFetch Express digital coax input. The configuration management pages can be logged into as described below to determine if a good audio signal is connected into the channel.

  • Page 7: Audiofetch Express Led Indicators

    · If your WiFi is configured for Captive Portal (there is a splash screen or login page) then the both MAC addresses of the AudioFetch Express must be added your network’s whitelist of clients allowed to bypass the captive portal.

  • Page 8: Networking Modes

    Networking Modes The AudioFetch Express contains an internal WiFi module capable of operating as an Access Point or connecting into existing WiFi networks. An Ethernet jack is also provided for connections into wired networks. Four networking modes are supported: A) Access Point (with optional wired Ethernet connection for Internet access)
  • Page 9 The AudioFetch Express operates as an Access Point and provides its own WiFi network. Mobile devices receive audio by connecting to this WiFi network. The AudioFetch Express connects as a client into a pre-existing WiFi network to provide internet access.
  • Page 10 C) Wireless Client The AudioFetch Express connects to a pre-existing WiFi network as a client. Mobile devices receive audio by connecting to the pre- existing WiFi network. The pre-existing WiFi network provides internet access. WiFi-connected user devices able to receive real-...
  • Page 11 Ethernet Connection Existing wired network Typically, AudioFetch Express is shipped pre-configured for correct network mode, but only if complete information is provided about your network and installation requirements when ordering. Networking mode can be re-configured in the Doghouse if needed...

  • Page 12: Configuration Management - "The Doghouse

    When adjustments are required, please review information in this section. The “Doghouse Utility App” can be used to search for AudioFetch Express boxes on the network and provide easy one-click access to the Doghouse for each box. The Doghouse Utility App is available for...
  • Page 13 After AudioFetch box(s) detected In AudioFetch systems employing more than one AudioFetch Express box (or a mix of standard/wired AudioFetch boxes and AudioFetch Express boxes), all of the boxes present should appear in the listing, like this example from the Windows Doghouse Utility: Each box has its own configuration settings, in other words each box has its own independent Doghouse.

  • Page 14: Doghouse Login

    9.2 Doghouse Login Once the AudioFetch Express box(s) are displayed, click the “Connect” button (Windows) or tap in the information area for the box (Android/Apple) to open the Doghouse for the desired box in your default web browser. A login dialog will be displayed (this is the Windows version, Android/Apple...

  • Page 15: Network Setup Page

    9.4 NETWORK SETUP page The NETWORK SETUP Doghouse Page configures the network operating modes and provides additional network-related information (such as MAC addresses): Selection Options Access Point (default) Access Point & Wireless Internet Wireless Client Wired Only Rename the Access Point WiFi SSID if desired Selection Options none...
  • Page 16 You will need to reconnect your PC/device to the AudioFetch Express via the new networking mode, in order to re-establish access to the Doghouse (just like starting from scratch) · Any mistake made in the settings, could cause the AudioFetch Express to become inaccessible after the “Save Settings” button is clicked ·...
  • Page 17 WiFi network. One client is the internal WiFi module (operating in a bridging mode) and the other client is the AudioFetch Express device (which serves the audio). Both clients will request (and should receive) individual IP addresses from the DHCP server.

  • Page 18: Multi-Box Setup Page

    When the Save Settings button is clicked, the settings are saved and then the AudioFetch Express box will automatically restart. If DHCP assigns a new/different IP address after the restart, then use the Doghouse Utility again to re-connect to the Doghouse (if needed).
  • Page 19 AudioFetch boxes (such as a 16-channel box). If channel names have been assigned in each of the AudioFetch Express Doghouses, the channel names will be displayed by the app instead of default channel numbers shown above, but the ordering will still be determined by the BOX A/B/C designation.
  • Page 20 Note: When multiple AudioFetch Express boxes are ordered to work together on the same network, they will be pre-configured for you and this procedure will not be necessary. To configure the boxes in a multi-box installation: Decide how you want the channels from each box to be ordered by the App (which box’s channels display first, second, third, etc.).

  • Page 21: Channels Setup Page

    To assist in setup, the Doghouse MULTI-BOX SETUP page contains a link to detect and display info about other boxes present on the LAN. Click the link, and then a notification page will appear for about 5 seconds while the other boxes are being detected. Then the MULTI-BOX SETUP page will display again with the list of boxes filled out.

  • Page 22: Audio Settings Page (Gain, Microphone, Ace Feature, Stereo/Mono Mode)

    Optional: Enter desired channel name here 9.7 AUDIO SETTINGS page (gain, microphone, ACE feature, STEREO/MONO mode) The AUDIO SETTINGS page is used to access three different sets of configurations: AUDIO GAIN ACE (Audio Control and Enhance) MONO/STEREO OPERATING MODE The AUDIO GAIN section displays current audio status for the channel selected from the drop-down list, and allows the gain to be adjusted.
  • Page 23 Channel 1 will be the only channel available in the drop-down list unless you have a mono- configured AudioFetch Express, in which case Channel 1 and Channel 2 will be available. Ensure an audio source is connected to the AudioFetch Express.
  • Page 24 Note that most headset and sound card compatible microphones offer output on a mono-style 3.5mm plug – the AudioFetch Express is compatible with this – when the Microphone Enable box is checked the microphone’s mono signal is automatically directed into both the right and left audio channels.
  • Page 25 The STEREO/MONO OPERATING MODE section allows the AudioFetch Express to be configured for either STEREO or MONO operation. MONO operation provides an additional channel at the expense of having only mono signals delivered to the AudioFetch App. STEREO operation: A single channel will appear in the Channels Setup page...

  • Page 26: System Status Page

    Click the OK button in the confirmation dialog box When the mode is changed and Save/OK buttons clicked, the new mode will be saved and the AudioFetch Express will automatically reboot, which will take about 45 seconds. During this time do not remove power from the AudioFetch Express.
  • Page 27 Click the “Reset Statistics” button to reset the general statistics in the upper area. Click anywhere in the “Connected Users per channel” area and a detailed list of currently connected users is displayed with various sorting options provided by the drop-down selector:...

  • Page 28: Tools And Utilities Page

    AudioFetch provides additional monitoring statistics online, click the link at the bottom of the SYSTEM STATUS page to access the online reporting service. Contact AudioFetch Support if you have lost or forgotten your online login credentials. 9.9 TOOLS AND UTILITIES page The TOOLS AND UTILITIES page provides means to change the Doghouse username/password, an alternate QoS adjustment which can improve audio quality on some networks, settings related to how automatic firmware updates are delivered, and other utility functions.
  • Page 29 There is a checkbox to enable/disable Online Automatic Firmware Updates, which are provided from time to time by AudioFetch (the AudioFetch Express must be connected to a network with Internet...
  • Page 30 Default setting is enabled, AudioFetch recommends this be left enabled. AudioFetch system firmware updates are rare and generally occur late at night. The AudioFetch Express checks for an available update once just after power-on and then once every 5 hours thereafter.

  • Page 31: Contacts & Links Page

    A) Restore only the WiFi Module settings in the Network Setup Doghouse page: 1. Power up the AudioFetch Express and allow it to fully boot (about 35 seconds) 2. Press and hold the User Button, as soon as it is pressed all status LEDs will turn off...

  • Page 32: Changing Ssid/Password In Wireless Client Mode

    B) Restore all settings on all Doghouse pages: 1. Power up the AudioFetch Express and allow it to fully boot (about 35 seconds) 2. Press and hold the User Button, as soon as it is pressed all status LEDs will turn off 3.
  • Page 33 1. Restore the WiFi module to default settings – follow procedure A) in section 10 Restoring Factory Defaults with External Button 2. The AudioFetch Express will restart in Access Point mode with SSID: AudioFetchExpress and no encryption/password 3. Connect a mobile phone, tablet, or PC to the AudioFetchExpress WiFi and access the Doghouse using default username/password: ADMIN/admin 4.

  • Page 34: Reference Information - Network Traffic

    AudioFetch App. When in Wireless Client or Wired Only modes, AudioFetch Express typically works out of the box on simple networks such as when connected into a single small business wireless router using the main (not guest) WiFi.

  • Page 35: Regulatory Compliance Statements

    * p_1 and p_2 indicate port numbers which have been chosen by the mobile device’s operating system and typically are different each time the app runs Fallback discovery traffic is required only if the network blocks standard SSDP discovery mechanism. If SSDP fails then AudioFetch will automatically fall back to alternate discovery mechanisms.

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