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User handbook
Troubleshooting
Problem
The TV set displays various error functions.
The volume of the TV set can no longer be
adjusted.
Your TV set no longer operates with remote
control in spite of the batteries being charged.
You can also find useful tips and hints in the Loewe Community at: www.loewe-friends.de
Possible Cause
All software parts were not correctly loaded
during a software update.
The operating level of the remote control was
accidentally adjusted.
a) The operating level of the remote control
was accidentally adjusted.
b) The remote control is blocked and no
longer sends infra-red codes.
Remedy/notes
Open the menu System settings
Integrated features and select the menu
item Software.
The currently installed package software is
displayed.
If we see a * behind the software version, this
indicates an incomplete update.
Move the cursor down 1x down and press OK.
Now all detail software versions are displayed,
the faulty software version being marked with
an asterisk.
Restart the software update, either via USB
or Internet (System settings
Software update).The device automatically
loads the missing parts automatically.
Please contact your specialist dealer If you
still see an asterisk.
Press the TV key on the remote control and
at the same time the numeric key 5 for at
least 5 seconds.
The LED over the TV key on the remote con-
trol blinks twice.
Now the volume should be adjustable again.
a) Press the MUTE key on the remote control
and at the same time the numeric key 0
for at least 5 seconds.
The LED over the TV key on the remote
control blinks twice.
Now you should be able to operate your TV
set.
b) Remove the batteries from the remote
control and press a few buttons until the
LED via the set button is no longer lit.
Wait about 10 minutes and replace the bat-
teries. Pay attention to the correct polarity
of + and - when inserting the batteries. Do
not be guided by the battery contacts
(springs), but by the illustration at the bot-
tom of the battery compartment.
If this is not successful, please contact your
specialist dealer
Extras
Control
211
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