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Quadra-Fire SANTAFEI-MBK Owner's Manual

Pellet insert appliance
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Download this manual See also: Owner's Manual, Owner's Manual Installation and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
SANTA FE PELLET INSERT
APPLIANCE
MODEL:
SANTAFEI-MBK
CAUTION
Check building codes prior to installation.
•
Installation MUST comply with local, regional, state
and national codes and regulations.
•
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
7019-229G
WARNING
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
•
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
•
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void your
warranty.
•
Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room as
fireplace.
•
Alert children and adults to hazards of high
temperatures
•
High temperatures may ignite clothing or other
flammable materials.
•
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Tested and approved for wood pellets and corn pellets.
Burning of any other type of fuel voids your warranty.
To obtain a French translation of this manual, please contact
your dealer or visit
www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez
NOTE
www.quadrafire.com
August 3, 2018

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Summary of Contents for Quadra-Fire SANTAFEI-MBK

  • Page 1 MODEL: appliance. • Do not over fire - If appliance or chimney connector SANTAFEI-MBK glows, you are over firing. Over firing will void your warranty. • Comply with all minimum clearances to combustibles as specified.

  • Page 2: Sample Of Serial Number / Safety Label

    Santa Fe Pellet Insert and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label English LOCATION: On chain behind right access panel & Behind left access panel...

  • Page 3: Table Of Contents

    R. Thermostat Battery Replacement ... . . 15 S. Frequently Asked Questions ....17 Quadra-Fire is a registered trademark of Hearth & Home Technologies. August 3, 2018...

  • Page 4: Warranty Policy

    Santa Fe Pellet Insert B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 Santa Fe Pellet Insert WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6 Santa Fe Pellet Insert This warranty is void if: • • • There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited LIMITATIONS OF LIABILITY • have other rights, which vary from state to state.

  • Page 7: Listing And Code Approvals

    NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990, (UM) 84-HUD The Quadra-Fire Santa Fe Pellet Insert meets the U.S. Environmental Protection Agency’s emission limits for pellet inserts sold after May 15, 2015.

  • Page 8: Glass Specifications

    Santa Fe Pellet Insert C. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please Fire Risk. contact your dealer for replacement glass. Hearth & Home Technologies disclaims any D. Electrical Rating responsibility for, and the warranty will be 115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amp voided by, the following actions:...

  • Page 9: Operating Instructions

    Santa Fe Pellet Insert User Guide Operating Instructions Fuel Material • Made from sawdust or wood by-products WARNING • Shelled field corn & other biomass fuels • Depending on the source material it may have a high or Fire Risk. low ash content.

  • Page 10: General Operating Information

    Santa Fe Pellet Insert E. General Operating Information F. Before Your First Fire 1. Thermostat Calls For Heat 1. First, make sure your appliance has been properly The appliance is like most modern furnaces; when the installed and that all safety requirements have been thermostat calls for heat, your appliance will automatically met.

  • Page 11: Fire Characteristics

    Santa Fe Pellet Insert H. Fire Characteristics A properly adjusted fire with the heat output control button set on “HIGH” has a short active flame pattern that extends out of the fire pot approximately 4 inches (102mm). If the fire has tall flames with black tails and seems somewhat Finger Hole lazy, the feed rate will need to be reduced.

  • Page 12: Clear Space

    Santa Fe Pellet Insert L. Clear Space M. Thermostat Controls Mantel: Avoid placing candles and other heat-sensitive TEMPERATURE (HEAT / OFF) SWITCH: objects on mantel or hearth. Heat may damage these Set this switch to HEAT to control your appliance. The OFF objects.

  • Page 13: Thermostat Setup Options

    Santa Fe Pellet Insert ITEM #08 (TEMPERATURE DIFFERENTIAL): N. Thermostat Setup Options • The thermostat works by turning your heating system Setup options for how the thermostat will function are on and off whenever the room temperature varies performed using a menu on the display screen. from the desired set-point temperature.

  • Page 14: Thermostat Temperature Programs

    Santa Fe Pellet Insert COPY PROGRAM FEATURE: TEMPERATURE HOLD: Temperature hold is used for maintaining a fixed set SET TEMPERATURE Using similar instructions as temperature; once a HOLD is initiated, the thermostat will PROGRAMS the COPY button will allow a whole day of set maintain the set temperature indefinitely.

  • Page 15: Thermostat Battery Replacement

    Santa Fe Pellet Insert KEYPAD LOCKOUT: SOFTWARE RESET: There is the option to lock the front panel buttons to prevent Software reset is used to erase ALL temperature events, unauthorized tampering of your thermostat settings. and to return all user-adjustable software settings back to their original factory default settings.
  • Page 16 Santa Fe Pellet Insert CONNECT THERMOSTAT WIRES TO APPLIANCE: There is a 4 screw terminal block located on the back lower left corner of the stove directly above the power cord inlet. The center 2 screws are for the thermostat wires (Figure 16.4).

  • Page 17: Frequently Asked Questions

    Santa Fe Pellet Insert S. Frequently Asked Questions ISSUES SOLUTIONS Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by 1 Metallic noise. a furnace or heating duct. This noise does not affect the operation or longevity of your insert.

  • Page 18: Maintenance And Service

    Santa Fe Pellet Insert Maintenance and Service When properly maintained, your fireplace will give CAUTION you many years of trouble-free service. Contact your dealer to answer question regarding proper operation, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit •...

  • Page 19: General Maintenance And Cleaning

    Santa Fe Pellet Insert the ash and debris into a metal or non-combustible B. General Maintenance and Cleaning container. 1. Types of Fuel e. The 2 cleaning slide plates must be fully closed when Depending on the type of fuel you are burning will dictate cleaning is complete.
  • Page 20 Santa Fe Pellet Insert 6. Cleaning Heat Exchanger Chambers 8. Cleaning the Glass • Frequency: Weekly or every 1 ton of fuel • Frequency: When clear view of the fire pot is obscure • By: Homeowner • By: Homeowner The amount of ash buildup in the firebox will be a good a.
  • Page 21 Santa Fe Pellet Insert C. High Ash Fuel Content Maintenance 11. Cleaning Exhaust Blower - Requires No Lubrication • Frequency: When the ash build-up exceeds more • Frequency: Yearly or as needed • By: Quality Service Technician/Homeowner than half way up the fire pot. Remove left &...

  • Page 22: Troubleshooting Guide

    Santa Fe Pellet Insert Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 23 Santa Fe Pellet Insert Troubleshooting (Cont’d) Symptom Possible Cause Corrective Action Check for ash build up in appliance, Slow or smoky start-up Dirty exhaust and/or venting system. including behind rear panels, firebox, heat (Cont’d) exchanger, exhaust blower and venting. Check hopper, fill with fuel. Replace snap disc.
  • Page 24 Santa Fe Pellet Insert Troubleshooting (Cont’d) Symptom Possible Cause Corrective Action No call light. Defective control box. #1 snap disc defective. Replace snap disc. Convection blower fails to Blower not plugged in. Check that blower is plugged into wire start. harness.

  • Page 25: Service Parts Replacement

    Santa Fe Pellet Insert Service Parts Replacement A. Blower Replacement 2. Convection Blower Replacement 1. Combustion (Exhaust) Blower Replacement a. The blower is located at the bottom rear of the insert. If a. Remove panel set and disconnect flue. an outside air kit is also installed, you will first need to b.

  • Page 26: Baffle & Brick Replacement

    Santa Fe Pellet Insert C. Re-installing Baffle & Brick Set B. Baffle & Brick Replacement 1. Place right brick in behind the right bracket, and then 1. Follow proper shutdown procedures in Section 10. slide to the left so the tabs are behind the center brick 2.
  • Page 27 Santa Fe Pellet Insert Re-installing Baffle & Brick Set (Cont’d) Lift brick, pull forward at an angle and drop down into notches Hook on Tab on left side right side Figure 27.4 Figure 27.1 Figure 27.5 Figure 27.2 Figure 76.3 August 3, 2018 7019-229G...

  • Page 28: Igniter Replacement

    Santa Fe Pellet Insert D. Igniter Replacement E. Glass Replacement a. Shut down the appliance by turning down the a. The door handle and face must be removed thermostat and let the appliance completely cool down. first. Follow instructions found on page 18 of the After the appliance has cooled down, unplug it and installation manual.

  • Page 29: Reference Materials

    Santa Fe Pellet Insert Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF THE APPLIANCE. 1. Control Box a. The control box is located on lower left side of appliance, on top of the junction box.
  • Page 30 Santa Fe Pellet Insert 16. Thermostat 19. Snap Disc #3 (Burn Back Protector) 250°F The appliance is designed to run on a 12 volt AC Snap disc #3 is mounted on the back of the auger tube thermostat. The heat anticipator, if present, should be set in the center of the appliance and has a reset button.

  • Page 31: Component Locations

    Santa Fe Pellet Insert B. Component Locations Cleaning Rods Flue Connector Feed Motor Snap Disc 10 Heat Exchanger Tubes Outside Air Intake Exhaust Blower Reset Button Cleaning Rods Convection Blower Heat Output Switch Leveling Bolt Figure 31.1 - Cleaning Rods & Heat Exchanger Tubes Figure 31.3 - Component Locations - Right Side Exhaust Collar Feed Tube...

  • Page 32: Service & Maintenance Log

    Santa Fe Pellet Insert C. Service & Maintenance Log Date of Service Performed By Description of Service 7019-229G August 3, 2018...
  • Page 33 Santa Fe Pellet Insert Date of Service Performed By Description of Service August 3, 2018 7019-229G...

  • Page 34: Exploded Drawing

    Santa Fe Pellet Insert D. Exploded Drawing SANTAFEI-MBK Service Parts Pellet Insert Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active Part number list on following page. 08/18 7019-229G August 3, 2018...

  • Page 35: Service Parts & Accessory List

    Santa Fe Pellet Insert E. Service Parts & Accessory List SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 36 Santa Fe Pellet Insert SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 37 Santa Fe Pellet Insert SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 38 Santa Fe Pellet Insert SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 39 Santa Fe Pellet Insert SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 40 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...

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