Quadra-Fire SANTAFEI-MBK Owner's Manual Installation And Operation

Quadra-Fire SANTAFEI-MBK Owner's Manual Installation And Operation

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Owner's Manual

Installation and Operation

Model:
SANTAFEI-MBK
• Important operating and
maintenance instruc-
tions included.
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfi re - If any external part starts to
glow, you are overfi ring. Reduce feed rate.
Overfi ring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specifi ed. Failure to comply may
cause house fi re.
CAUTION
Tested and approved for wood pellets and shelled
fi eld corn fuel only. Burning of any other type of fuel
voids your warranty.
www.quadrafi re.com
SANTA FE PELLET INSERT
SAVE THESE INSTRUCTIONS
Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
WARNING
NOTICE
Leave this manual with
party responsible for use
and operation.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fi replace.
Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
Keep clothing, furniture, draperies and other fl ammable
materials away.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and national
codes and regulations.
• Contact local building or fi re offi cials about restrictions and
installation inspection requirements in your area.
7019-221C
R
Tested and
O-T L
Listed by
C
US
OMNI-Test Laboratories, Inc.
WARNING
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
CAUTION
November 14, 2011
Portland
Oregon USA

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Summary of Contents for Quadra-Fire SANTAFEI-MBK

  • Page 1: Installation And Operation

    Owner’s Manual Portland Tested and O-T L Oregon USA Listed by Installation and Operation OMNI-Test Laboratories, Inc. Model: SANTAFEI-MBK NOTICE SAVE THESE INSTRUCTIONS Read, understand and Leave this manual with • • • Important operating and follow these instruc- party responsible for use...
  • Page 2 Hearth & Home Technologies welcomes you to our tradi- our stoves, inserts and fi replaces. And yet we are old-fash- tion of excellence! In choosing a Quadra-Fire appliance, ioned when it comes to craftsmanship. Each unit is meticu- you have our assurance of commitment to quality, durabil- lously fabricated and surfaces are hand-fi...
  • Page 3: Table Of Contents

    Santa Fe Pellet Insert Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. •...
  • Page 4: Section 1: Listing And Code Approvals

    DO NOT: pellet vent, Class “L” or “PL” connector pipe. • Install or operate damaged appliance A Quadra-Fire Outside Air Kit must be installed in a mobile • Modify appliance home installation. • Install other than as instructed by Hearth & Home Technologies •...
  • Page 5: Section 2: Getting Started

    Santa Fe Pellet Insert Getting Started Since pellet exhaust can contain ash, soot or sparks, you A. Design, Installation & Location Considerations must consider the location of: • Windows 1. Appliance Location • Air Intakes NOTICE: Check building codes prior to installation. •...
  • Page 6: Locating Your Appliance & Chimney

    Santa Fe Pellet Insert B. Locating Your Appliance & Chimney D. Negative Pressure Location of the appliance and chimney will affect WARNING! Risk of Asphyxiation! Negative pressure can performance. cause spillage of combustion fumes and soot. • Install through the warm airspace enclosed by the building envelope.
  • Page 7: Fire Safety

    Santa Fe Pellet Insert E. Fire Safety F. Tools And Supplies Needed To provide reasonable fi re safety, the following should be Tools and building supplies normally required given serious consideration: for installation, unless installing into an existing • Install at least one smoke detector on each fl oor of your masonry fi...
  • Page 8: Appliance Dimensions

    Santa Fe Pellet Insert Dimensions and Clearances A. Appliance Dimensions 25-3/8” 645mm) 23” 584mm) 12-3/4” 8-5/8” 324mm) 219mm) Figure 8.2 -Side View Figure 8.1 - Top View Figure 8.3- Front View Panel Standard 30 inches (762mm) 40 inches (1016mm) Large 33 inches (838mm) 50 inches (1270mm) Page 8...
  • Page 9: Clearances To Combustibles As A Built-In, Ul And Ulc

    Santa Fe Pellet Insert B. Clearance To Combustibles, UL and ULC AS A BUILT-IN 0 in. Clearance To Exposed Section And Face Trim Figure 9.1 Inches Millimeters Top of Hopper Top Vent Rear Vent Side of Hopper Top or Rear Vent Back of Hopper Top or Rear Vent Vent Pipe to Combustible...
  • Page 10: Clearances To Combustibles, Masonry & Zero Clearance

    Santa Fe Pellet Insert C. Masonry and Zero Clearance Fireplaces NOTE Maximum Mantel Depth: 12 inches (305mm) It is necessary to permanently seal any opening between the masonry of the fi replace and the facing masonry. Face Mantel Trim E. Hearth Extension If employing a hearth extension, any parts or materials used in construc- tion must be non-combustible.
  • Page 11: Fireplace

    Santa Fe Pellet Insert I. Altering the Factory-Built Fireplace H. Removing Metal Floor of Factory-Built Firebox • The fi rebrick (refractory), glass doors, screen rails, screen mesh • The fi replace must not be altered, except for the and log grates can be removed from a factory-built fi rebox in exceptions listed below.
  • Page 12: Section 4: Vent Information

    2. Mobile Home: Approved for all Listed pellet vent. Use Listed sun deck or porch, narrow walkway or closely fenced area, double wall fl ue connector. A Quadra-Fire outside air kit must or any location that can build up a concentration of fumes be used with manufactured home installations.
  • Page 13: Equivalent Feet Of Pipe

    Santa Fe Pellet Insert WARNING C. Equivalent Feet of Pipe Improper installation, adjustment, alteration, service or The table below can help you calculate the equivalent feet maintenance can cause injury or property damage. Refer of pipe which is a method used to determine pellet vent size. to the owner’s information manual provided with this appli- Figure 13.1.
  • Page 14: Section 5: Venting Systems

    Santa Fe Pellet Insert Venting Systems A. Full Reline With Outside Air - Horizontal WARNING Fire Risk. Inspection of Chimney: CAUTION • Masonry chimney must be in good condition. • Meets minimum standard of NFPA 211 Never draw outside combustion air from: •...
  • Page 15: Full Reline With Outside Air-Vertical

    Santa Fe Pellet Insert C. Full Reline With Outside Air - Vertical NOTE: Check clearances carefully for this type of 12” (305mm) installation to ensure adequate room for outside air min. above venting. 12” (305mm) min. below CAUTION Check building codes prior to installation. •...
  • Page 16: Section 6: Mobile Home

    Santa Fe Pellet Insert Mobile Home A. Mobile Home Installation CAUTION You must use a Quadra-Fire Outside Air Kit for instal- THE STRUCTURAL INTEGRITY OF THE MANUFAC- lation in a mobile home. TURED HOME FLOOR, WALL AND CEILING/ROOF MUST BE MAINTAINED.
  • Page 17: Section 7: Appliance Set-Up

    Santa Fe Pellet Insert Appliance Set-Up B. Outside Air Kit Instructions A. Leveling System Parts Included in Kit: 1 piece of 2 inch x 3 ft. fl ex hose, The leveling bolts are located at the rear of the appliance. 2 hose clamps, 1 collar assembly, 1 termination cap To access the bolts, remove the front access panels.
  • Page 18: Grille Installation

    Santa Fe Pellet Insert C. Optional Grille Removal and Installation Grille Bracket Cover (shipped flat from factory) Heat Exchanger Rods Finger bend into position after grilles are installed on appliance Insert heat exchanger rods through holes on second grille. Install in flat position Install bottom 3 grilles before installing single top grille Bend after grilles installed...
  • Page 19: Door Handle Remvoal

    Santa Fe Pellet Insert D. Door Handle Removal Tools Requied: 5/32 Allen wrench 1. Open the door. Using a 5/32 Allen wrench, loosen set screw by a couple of turns, but do not remove. 2. Push the pin completely out and remove the handle. 3.
  • Page 20: Adjustable Hearth Support

    Santa Fe Pellet Insert F. Adjustable Hearth Support Size: 9”d x 45”w, 2” to 10” Height Adjustment Included in Kit: (1) trim top, (1) trim front, (2) trim sides, double-sided tape (already installed) Tools Needed: Phillips head screwdriver, sheet metal shears, measuring tape, gloves 1.
  • Page 21: Panel & Trim

    Santa Fe Pellet Insert G. Panel and Trim Set 1. Lay panel top and legs face down on protective cov- ering to prevent scratching. 1. Attach the panel legs to the top panel using a Phillips head screwdriver. There are 2 screws for each leg. Figure 21.2.
  • Page 22: Log Set Placement

    Santa Fe Pellet Insert H. Optional Log Set Placement Instructions CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. Four Piece Log Set Installation Open door to expose the fi rebox. Positioning the logs. Place the right rear log as shown. There is a notch in the bottom of the log for clearance for the thermocou- ple and thermocouple cover (ceramic protection tube).
  • Page 23: Thermostat Installation

    Santa Fe Pellet Insert I. Thermostat Installation A 12 volt AC thermostat is required to operate this pellet appliance. You may use the included wall mount thermo- stat or purchase an optional programmable thermostat or remote control. The included thermostat is equipped with an adjustable heat anticipator.
  • Page 24: Section 8: Operating Instructions

    Santa Fe Pellet Insert Operating Instructions B. General Operating Information A. Fuel Size And Material 1. Thermostat Calls For Heat 1. Wood Pellets The appliance is like most modern furnaces; when the thermostat Fuel pellets are made from sawdust or wood by-products. If the calls for heat, your appliance will automatically light and deliver source material is hardwood, they can have a higher mineral heat.
  • Page 25: Before Your First Fire

    Santa Fe Pellet Insert C. Before Your First Fire Cut Away 1. First, make sure your appliance has been properly installed and that all safety requirements have been met. Pay particular attention to the fi re protection, venting and LEFT SIDE thermostat installation instructions.
  • Page 26: Ignition Cycles

    Santa Fe Pellet Insert CAUTION G. Ignition Cycles Odors and vapors released during initial operation. 1. During each ignition cycle, it is normal to see some smoke • Curing of high temperature paint. in the fi rebox. The smoke will stop once the fi re starts. •...
  • Page 27: Section 9: Troubleshooting

    Santa Fe Pellet Insert With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective Troubleshooting action to be taken.
  • Page 28 Santa Fe Pellet Insert Symptom Possible Cause Corrective Action Slow or smoky start-up Dirty exhaust and/or venting system. Check for ash build up in appliance, (Cont’d) including behind rear panels, fi rebox, heat exchanger, exhaust blower and venting. Feed system fails to Out of fuel.
  • Page 29 Santa Fe Pellet Insert Symptom Possible Cause Corrective Action Convection blower fails to No call light. Defective control box. start. #1 snap disc defective. Replace snap disc. Blower not plugged in. Check that blower is plugged into wire har- ness. Blower is defective.
  • Page 30: Maintaining & Servicing Appliance A. Proper Shutdown Procedures

    Santa Fe Pellet Insert Maintaining & Servicing Your Appliance C. General Maintenance A. Proper Shutdown Procedure 1. Types of Fuel CAUTION Depending on the type of fuel you are burning will dictate how often you have to clean your fi repot. Shock and Smoke Hazard If the fuel you are burning has a high dirt or ash content •...
  • Page 31 Santa Fe Pellet Insert 4. Cleaning Ash Drawer 2. Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool • Frequency: Weekly or every 5 bags of fuel • By: Homeowner • Frequency: Daily or more often as needed • By: Homeowner Locate the ash drawer underneath the fi...
  • Page 32 Santa Fe Pellet Insert 8. Cleaning the Glass 6. Cleaning Heat Exchanger Chambers • Frequency: When clear view of the fi repot is obscure • Frequency: Weekly or every 1 ton of fuel • By: Homeowner • By: Homeowner a. Appliance must be completely cool before cleaning The amount of ash buildup in the fi...
  • Page 33 Santa Fe Pellet Insert 10. Cleaning the Hopper 14. Preparing Firebox for Non-Burn Season • Frequency: Monthly or every 1 ton of fuel • Frequency: At the end of the heating season • By: Homeowner • By: Homeowner a. Be sure the appliance is allowed to cool, has been After burning approximately 1 ton of fuel you will need to unplugged and the exhaust blower is off.
  • Page 34: High Ash Content Maintenance

    Santa Fe Pellet Insert D. High Ash Fuel Content Maintenance • Frequency: When the ash build-up exceeds more than half way up the fi repot. • By: Homeowner Pellets Back Up Firepot Overfills In Feed Tube Poor quality pellet fuel, or lack of maintenance, can create conditions that make the fi...
  • Page 35: Blower Replacement

    Santa Fe Pellet Insert E. Blower Replacement 2. Convection Blower Replacement 1. Combustion (Exhaust) Blower Replacement a. The blower is located at the bottom rear of the insert. If an outside air kit is also installed, you will fi rst need a.
  • Page 36: Igniter Replacement

    Santa Fe Pellet Insert F. Igniter Replacement G. Glass Replacement WARNING • Glass is 5mm thick high temperature heat- resistant ceramic glass. • DO NOT REPLACE with any other material. • Alternate material may shatter and cause injury a. The door handle and face must be removed fi rst. Follow instructions found on page 19.
  • Page 37: Baffl E & Brick Removal

    Santa Fe Pellet Insert Re-installing Baffl e & Brick Set H. Baffl e & Brick Set Removal 1. Follow proper shutdown procedures in Section 10. 1. Place right brick in behind the right bracket, and then slide to the left so the tabs are behind the center brick. 2.
  • Page 38 Santa Fe Pellet Insert Re-installing Baffl e & Brick Set (Cont’d) Figure 38.4 Figure 38.1 Figure 38.5 Figure 38.2 Figure 38.3 Page 38 7019-221C November 14, 2011...
  • Page 39: Section 12: Reference Material

    Santa Fe Pellet Insert Reference Materials When describing the location of a component part it is always AS YOU FACE THE FRONT A. Component Function OF THE APPLIANCE. 1. Control Box 7. Heat Exchangers a. The control box is located on lower left side of The heat exchangers transfer heat from the exhaust system appliance, on top of the junction box.
  • Page 40 Santa Fe Pellet Insert 16. Thermostat 19. Snap Disc #3 (Burn Back Protector) 250°F The appliance is designed to run on a 12 volt AC thermostat. Snap disc #3 is mounted on the back of the auger tube in the The heat anticipator, if present, should be set on the lowest center of the appliance and has a reset button.
  • Page 41: Component Locations

    Santa Fe Pellet Insert B. Component Locations RIGHT SIDE Cleaning Rods Flue Connector Feed Motor Snap Disc Outside Air Intake Exhaust Blower Reset Button Convection Blower Figure 41.1 - Cleaning Rods & Heat Heat Output Switch Leveling Bolt Exchanger Tubes Figure 41.3 - Component Locations - Right Side LEFT SIDE Feed Tube...
  • Page 42: Exploded Drawings

    Santa Fe Pellet Insert Ending Manufacturing Date: Active C. Exploded View Part number list on following page. Figure 42.1 Page 42 7019-221C November 14, 2011...
  • Page 43: Service Parts & Accessories

    Santa Fe Pellet Insert D. Service Parts and Accessories Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...
  • Page 44 Santa Fe Pellet Insert Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed Stocked in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...
  • Page 45 Santa Fe Pellet Insert IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS...
  • Page 46 Trim Plate, Outside Air Kit 412-7100 Black Nickel SP-SFI3350-NB Panel Set, Large Gold SP-SFI3350-GD Bracket, -L-, Trim 832-0840 Black Nickel 200-3240 Logo, Quadra-Fire Gold 200-3180 Black Nickel 7019-027 Trim, Panel Set Gold 250-4660 Black Nickel SP-SFI3040-NB Panel Set, Small Gold...
  • Page 47 Santa Fe Pellet Insert IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed Stocked in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS...
  • Page 48: Service & Maintenance Log

    Santa Fe Pellet Insert E. Service And Maintenance Log Date of Service Performed By Description of Service Page 48 7019-221C November 14, 2011...
  • Page 49: Homeowner's Notes

    Santa Fe Pellet Insert F. Homeowner’s Notes Page 49 November 14, 2011 7019-221C...
  • Page 50: Warranty Policy

    Santa Fe Pellet Insert G. Warranty Policy Page 50 7019-221C November 14, 2011...
  • Page 51 Santa Fe Pellet Insert Page 51 November 14, 2011 7019-221C...
  • Page 52: Contact Information

    1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES www.quadrafi re.com Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer visit our website at www.quadrafi re.com NOTICE DO NOT DISCARD THIS MANUAL...

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