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SERVICE INFORMATION
18
This manual covers the details of operation. If you have a problem with the balance that is
not directly addressed by this manual then contact your supplier for assistance. In order to
provide further assistance, the supplier will need the following information which should be
kept ready:
A. Details of your company
-Name of your company:
-Contact person's name:
-Contact telephone, e-mail,
-Fax or any other methods:
B. Details of the unit purchased
(This part of information should always be available for any future
correspondence. We suggest you to fill in this form as soon as the unit is received
and keep a print-out in your record for ready reference.)
Model name of the balance:
Serial number of the unit:
Software revision number
(Displayed when power is first turned on):
Date of Purchase:
Name of the supplier and place:
C. Brief description of the problem
Include any recent history of the unit. For example:
Find Quality Products Online at:
© 2014
-Has it been working since it was delivered
-Has it been in contact with water
-Damaged from a fire
-Electrical Storms in the area
-Dropped on the floor, etc.
GlobalTestSupply
www.
.com
44
sales@GlobalTestSupply.com
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