Troubleshooting - Tesla WALL CONNECTOR Installation Manual

Green Yellow
Lights Light
Top light Off
on
Streaming Off
lights
Streaming 1 flash
lights
Streaming 2 flashes
lights
Streaming 3 flashes
lights

Troubleshooting

Red Light Auto-Retry
Off Not
applicable
Off Not
applicable
Off Not
applicable
Off Not
applicable
Off Not
applicable
Troubleshooting
What it Means What to Do
Power on. The Wall Not applicable.
Connector is
powered and in
standby but not
charging the
vehicle.
The Wall Connector Not applicable.
is charging the
vehicle.
Charging current is Make sure the
reduced due to high connector is fully
temperature inserted into the
detected in the charge inlet in the
Vehicle Connector. vehicle's charging
port, is not covered by
anything, and there is
no heat source is
nearby. If the problem
persists in normal
ambient temperatures
(under 100°F or
38°C), contact Tesla.
Charging current is If the Wall Connector
reduced due to high is hard-wired, make
temperature sure it is not covered
detected in the wall by anything, and there
plug or on the input is no heat source
terminals to the nearby. If the problem
Wall Connector. persists in normal
ambient temperatures
(under 100°F or
38°C), contact Tesla.
Charging current is Make sure the Wall
reduced due to high Connector is not
temperature covered by anything
detected inside the and there is no heat
Wall Connector. source nearby. If the
problem persists in
normal ambient
temperatures (under
100°F or 38°C),
contact Tesla.
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