Samsung OfficeServ ITP-5012L User Manual page 12

TABLE OF CONTENTS
ANSWERING A CALL
1. Before Answering a Call............................................................................................................. 53
Call Answering Methods .................................................................................................... 53
2. Answering an Intercom Call ...................................................................................................... 54
Answering a Ringing Intercom Call ................................................................................... 54
Automatic Answering Mode............................................................................................... 55
Voice Announce Mode....................................................................................................... 55
3. Answering an Outside Call ........................................................................................................ 56
Answering an outside call.................................................................................................. 56
Universal Answer for Outside Calls ................................................................................... 57
4. Answering Calls at other Extensions ...................................................................................... 58
Station Call Pickup............................................................................................................. 58
Group Call Pickup.............................................................................................................. 59
Answering a Waiting Call................................................................................................... 60
FEATURES USED DURING A CALL
1. During an Intercom Call ............................................................................................................. 61
Hold an Intercom Call ........................................................................................................ 61
2. During a Outside Call.................................................................................................................. 62
Hold an Outside Call.......................................................................................................... 62
Call Transfer ...................................................................................................................... 64
3. During Intercom/Trunk Line Calls ............................................................................................ 66
Conference ........................................................................................................................ 66
Mute .......................................................................................................................................
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