Samsung OfficeServ ITP-5112L User Manual
Samsung OfficeServ ITP-5112L User Manual

Samsung OfficeServ ITP-5112L User Manual

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ITP-5112L IP phone User Guide
IP phone User Guide
ITP-5112L

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Summary of Contents for Samsung OfficeServ ITP-5112L

  • Page 1 ITP-5112L IP phone User Guide IP phone User Guide ITP-5112L...
  • Page 2: Safety Concerns

    NOTE Indicates additional information for referrence. Symbols Caution Indication of a general caution. Restriction Indication for prohibiting an action for a product. Instruction Indication for commanding a specifically required action. © SAMSUNG Electronics Co., Ltd.
  • Page 3: Warning

    Failure to do so may cause fire or electric shock. ITP-5112L IP phone User Guide WARNING Do not pull or bend the power plug by force. Do not touch the power plug with wet hands.
  • Page 4: Caution

    © SAMSUNG Electronics Co., Ltd. CAUTION Do not put a heavy material on the telephone. Failure to do so may cause the...
  • Page 5: Table Of Contents

    ITP-5112L IP phone User Guide SAFETY CONCERNS Conventions...2 Symbols ...2 Warning ...3 Caution ...4 BEFORE USE Main Functions ...7 Checking Parts in the Package ... 10 Names and Functions of Each Part ... 11 Front View of Telephone ... 11 Functions of Each Part ...
  • Page 6 Using Speakerphone ... 28 Page Pickup ... 29 Usable Functions While Calling ...30 Call Hold... 30 Call Waiting ... 31 Mute ... 32 Call Transfer ... 33 APPLICATION MENU Navigation Button...34 Navigation Menu ...35 TROUBLESHOOTING ANNEX Specification ...41 © SAMSUNG Electronics Co., Ltd.
  • Page 7: Before Use

    Main Functions IP Network ITP-5112L telephone uses the already established data network for voice communication with no additional telephone line, which results into no additional expenses and reduction of telephone charges for companies or individuals with much usage of international telephone service.
  • Page 8 You can forward an incoming call to another station when you cannot answer the call. Do Not Disturb (DND) You can set DND if you don’t want to answer the telephone. Then, bell does not ring even when a call is connected. © SAMSUNG Electronics Co., Ltd.
  • Page 9 When there is an incoming call, the caller ID or name will be displayed on the LCD screen. You can see who is calling before answering the call and respond accordingly. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 10: Checking Parts In The Package

    Checking Parts in the Package UTP(LAN) Cable Handset ITP-5112L Handset Support User Guide Power Adapter(Optional) If any item is missing or damaged, please contact your dealer. © SAMSUNG Electronics Co., Ltd.
  • Page 11: Names And Functions Of Each Part

    Names and Functions of Each Part Front View of Telephone Speaker Dial Button Speaker Button Hold Button Microphone ITP-5112L IP phone User Guide Select Buttons(6EA) LCD Screen Status Light Select Buttons(6EA) Screen Button Volume Button Scroll Key Conference Button Transfer Button Navigation Button ©...
  • Page 12: Functions Of Each Part

    LCD screen as icons. - The LCD main screen, except the status screen, displays the menus, call process status, or various messages. The red LED displays the telephone status such as busy, Status Light ringing and receiving internal message.
  • Page 13: Installing The Phone

    Then, the phone boots. Connect a tape recorder to the recorder connection port on the bottom of the phone if you want to connect the recorder to the phone. ITP-5112L IP phone User Guide Network © SAMSUNG Electronics Co., Ltd.
  • Page 14: Installing The Support

    Installing the Support Align the support with both grooves on the bottom of the phone and push the support upward as shown in the figure below: Check if the phone is fixed completely on the flat floor. © SAMSUNG Electronics Co., Ltd.
  • Page 15: Things You Should Know

    Perform the following steps while holding the handset in busy state. Press the [Volume ] button to increase the handset volume. Press the [ Volume] button to decrease the handset volume. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 16: Adjusting The Speaker Volume

    This function is used to adjust the bell sound volume. Press the [Volume ] button to increase the bell sound volume while ringing. Press the [ Volume] button to decrease the bell sound volume while ringing. © SAMSUNG Electronics Co., Ltd.
  • Page 17: Entering Characters

    - Entering numbers or special characters: Select number of special character input mode by pressing the [Menu] button. Enter or edit a number or special character by pressing the dial button. Navigation Button ITP-5112L IP phone User Guide Input Mode : Capital Letter : Small Letter...
  • Page 18: Using Aom/Soft Menu Screen

    - Standby mode indicates the case that the handset is not lifted. - The menus not displayed on the screen can appear by using the scroll key. © SAMSUNG Electronics Co., Ltd. The AOM screen displayed when pressing [Screen] button in standby mode...
  • Page 19: Soft Menu Screen

    ITP-5112L IP phone User Guide Soft Menu Screen Soft menu screen appears during a call or when pressing the [Screen] button twice in standby mode. Various functions of a phone are displayed as menus. Use the direction button of Navigation or the scroll key to select the target function and press the [Enter] button.
  • Page 20: Phone Status Led

    There are LEDs on the [Hold] and [Speaker] buttons. The LEDs are turned on or off according to the phone status. Button LED LED Status Red LED is turned on. Red LED is turned on. © SAMSUNG Electronics Co., Ltd. Status LED Function A call is on hold. Back Ground Music(BGM) is set.
  • Page 21: Basic Functions

    - External call is a call directly connected to the switching system of a phone company. The call is made from an office to another area(e.g., house) or from another area to an office. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 22: Making External Calls

    - Or, press the [Speaker] button to check if a calling tone is heard. Press the [9] button, a C.O. line group number, and press the target number. Press the [Send] button. Then, a ring back tone is heard. Start conversation when the recipient answers. © SAMSUNG Electronics Co., Ltd.
  • Page 23: Making Calls Via Speakerphone

    - If the handset is lifted during a call, the speaker is turned off and you can continuously make a conversation via the handset. After finishing the conversation, press the [Speaker] button again. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 24: Making External Calls Again

    Select [LAST REDIAL] item from the Soft menu and press the [Enter] button. - Or, press the [1] ► [9] buttons, function codes of redial, in standby mode and press the [Send] button. (Do not press the [Send] button in overlap mode.) © SAMSUNG Electronics Co., Ltd.
  • Page 25: Saving C.o. Line Number

    - Or, press the [1] ► [7] buttons, function codes of [Dial Saved Number], in standby mode and press the [Send] button.(Do not press the [Send] button in normal phone mode.) ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 26: Dialing Recent Number

    Move to the target number in the list and press the [Send] button. Make a conversation via the speakerphone. - If the handset is lifted during a call, the speaker is turned off and you can continuously make a conversation via the handset. © SAMSUNG Electronics Co., Ltd.
  • Page 27: Answering Calls

    This section describes how to answer an internal call or external call. Using Handset Calls can be answered using the handset. Lift the handset if a bell rings. Answer the call. Replace the handset to end the call. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 28: Using Speakerphone

    Press the [Speaker] button again to end the call. If the notification message only appears on the screen without the bell ringing, lift the handset to answer the call. © SAMSUNG Electronics Co., Ltd.
  • Page 29: Page Pickup

    If the call is connected, answer the call. To pick up an incoming call to another station, the station should be designated in the same group. For group designation, contact the system administrator. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 30: Usable Functions While Calling

    - If clicking the [Hold] button once, the call on hold can be resumed by the station that have held the call or another station. - If double-clicking the [Hold] button, the call on hold can be only resumed by the station that have held the call. © SAMSUNG Electronics Co., Ltd.
  • Page 31: Call Waiting

    The ‘a call back is set to 0000’ message appears. The recipient’s phone rings right after the previous call ends. If the recipient lifts the handset, the call is made. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 32: Mute

    Select the [MUTE] item during a call and press the [Enter] button. Then the recipient cannot hear you. Select the [mute(Off)] item to cancel the mute and the [Enter] button. Then the mute is cancelled. © SAMSUNG Electronics Co., Ltd.
  • Page 33: Call Transfer

    - When the recipient to whom the call is transferred is busy Return the call to the original caller or wait until the recipient to whom the call is transferred ends the previous call by transferring to the call-waiting mode. ITP-5112L IP phone User Guide © SAMSUNG Electronics Co., Ltd.
  • Page 34: Application Menu

    Navigation Button This section describes the navigation buttons of ITP-5112L that allows you to use its functions conveniently. Button Press the [Menu] button in the standby state or during a call. Menu ( Then, the main menu appears.(For the description of the menu window, refer to the next page.)
  • Page 35: Navigation Menu

    4. Missed Call 5. New Number 6. Edit Group 7. Delete All 8. My Own Number ITP-5112L IP phone User Guide Function Searches phone numbers using the speed dials registered in the phone. Retrieves recent outgoing call numbers or makes calls to the numbers.
  • Page 36 3. Volume 4. Select Background 5. Menu Style 6. Background Style © SAMSUNG Electronics Co., Ltd. Function Sets a wake-up call time and the interval. Sets an alarm time and the interval. Registers the date and hour of an important schedule and sets as an alarm rings at the designated time for a minute.
  • Page 37 7. Reset to Default 1. Answering Mode Setting 2. Absent Msg. 3. Internal Call ITP-5112L IP phone User Guide Function Sets the brightness of the LCD screen. Sets the screen wait time (10/30/60 minutes/user define). Up to 5 persons(caller included) can have a conference and speak simultaneously in the conference.
  • Page 38 Setting 5. Dial Mode 6. Station ON/OFF 7. Out-Code Setup 8. Network Info © SAMSUNG Electronics Co., Ltd. Function Sets the displaying the number of AOM pages. Sets the dial mode when making a call. The basic status is set as the enblock mode that can make a call by pressing the [Send] button after dialing.
  • Page 39: Troubleshooting

    Nothing is displayed on the LCD screen while ▶ the phone is used. ITP-5112L IP phone User Guide - Check if the cables are properly connected to the phone. - Check if a power adapter suitable for the phone(included in the package) is connected.
  • Page 40 ▶ Alarm is not ringing at ▶ the setting time. © SAMSUNG Electronics Co., Ltd. Press the [ Volume ] button to turn the bell volume up. (See ‘Adjusting Volume’ of contained of ‘THINGS YOU SHOULD KNOW’ in this document.
  • Page 41: Annex

    Specification The specification of ITP-5112L is as follows: Item Model Name Weight(kg) Size(mm) Adapter Input Power Adapter Output Power POE Input Power Temperature(˚C) Humidity(%) No. of [Select] Buttons Navigation Buttons Conversation through Speaker Phone B Class Device (Home IT Equipment) ▣...
  • Page 43 ITP-5112L IP phone User Guide...

Table of Contents