Samsung OfficeServ DS-5012L Quick Reference Manual
Samsung OfficeServ DS-5012L Quick Reference Manual

Samsung OfficeServ DS-5012L Quick Reference Manual

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Summary of Contents for Samsung OfficeServ DS-5012L

  • Page 3 Digital Phone Quick Reference Guide DS-5012L...
  • Page 4: Safety Concerns

    CAUTION NOTE Indicates additional information for reference. Symbols Caution Indication of a general caution Restriction Indication of a prohibited action for the phone Instruction Indication for commanding a specifically required action © SAMSUNG Electronics Co., Ltd.
  • Page 5: Warning

    WARNING The DS-5012L digital phone is only for connection to SELV systems. The handset receiver on the phone may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects. Avoid placing objects containing water such as vases, cups, cosmetics, and medicines near the phone.
  • Page 6: Caution

    If the phone makes excessive noise, emits an odour, or smoke, immediately unplug the phone and call your Authorised Samsung Reseller. CAUTION Use a soft dry cloth to clean the phone. Do not use any chemical solvents like wax, benzene, alcohol, thinner, aerosols, lubricant, or detergent.
  • Page 7: Table Of Contents

    USING THE FEATURES Making a Call..........................17 Answering a Call..........................22 Features Used During a Call ......................24 APPLICATION MENUS Navigation Buttons ........................29 Entering Application Menus ......................31 ANNEX Troubleshooting ..........................33 Product Specifications ........................35 © SAMSUNG Electronics Co., Ltd.
  • Page 8: Preparation

    Phone Book. For important numbers, you can press one dial button to make a call to the speed dial number. Pickup You can answer a call at another extension. © SAMSUNG Electronics Co., Ltd.
  • Page 9 Paging If you have an urgent announcement to make, or you wish to locate a colleague, you can page through the speaker of other stations, or through optional external speakers. © SAMSUNG Electronics Co., Ltd.
  • Page 10 LCD screen. You can see who is calling before answering the call and respond accordingly. NOTE If you have any questions or concerns regarding the features which are not introduced in this user guide, refer to the User Guide at e-manual site(http://www.samsungdocs.com). © SAMSUNG Electronics Co., Ltd.
  • Page 11: Front View Of The Phone

    Front View of the Phone Selection Buttons LCD screen Status Indicator Speaker Selection Buttons Screen Button Volume Button Scroll Key Conference Button Transfer Button Dial Buttons Speaker Button Hold Button Navigation Buttons Microphone © SAMSUNG Electronics Co., Ltd.
  • Page 12: Connecting Lines To The Phone

    USB connection port of the phone and connect the other end to the USB port of PC. • The users who wish to use the Samsung Network SYNC program should refer to the User Guide. © SAMSUNG Electronics Co., Ltd.
  • Page 13: Things You Should Know

    The [ Volume ] button is used for adjusting the volume of the handset, speaker, and ringer. Adjusting Handset Volume During a call using the handset, press the [Volume ] button to increase the handset volume. Press the [ Volume] button to decrease the handset volume. © SAMSUNG Electronics Co., Ltd.
  • Page 14: Adjusting Speaker Volume

    Adjusting Ring Volume To increase the ring volume, press the [Volume ] button while the phone is ringing. To decrease the ring volume, press the [ Volume] button while the phone is ringing. © SAMSUNG Electronics Co., Ltd.
  • Page 15: Entering Characters

    Example of Character Input Screen : Alphabet Capital Letters Input Mode : Alphabet Lowercase Input Mode : Numeric Input Mode : Special Characters Input Mode NOTE The default input mode is set to English. © SAMSUNG Electronics Co., Ltd.
  • Page 16 [0] once. - Press the [Cancel] button to delete any characters one by one. Press the [Cancel] button for more than 2 seconds to delete all characters. © SAMSUNG Electronics Co., Ltd.
  • Page 17: Entering Special Characters

    Press the [Cancel] button for more than 2 seconds to delete all characters. Entering Numbers Press the [Menu] button to select the numeric input mode and then press the dial button associated with the desired number. © SAMSUNG Electronics Co., Ltd.
  • Page 18: Telephone Status Indicator

    When ‘Forward All Calls’ is set or a Follow me has been set. Flashing red When the phone is locked for any outgoing Trunk call. Steady red When the entire phone is locked. Steady red When the phone is used as a speakerphone. © SAMSUNG Electronics Co., Ltd.
  • Page 19: Using The Features

    After the beep tones end, you can speak to the called party through their station speaker. Begin speaking after the other party answers. © SAMSUNG Electronics Co., Ltd.
  • Page 20: Calling An Outside Number

    • Or, press the [Selection] button corresponding to the trunk line required in the programmable feature screen and dial the outside telephone number. Press the [Send] button to make the call. Begin speaking after the other party picks up the phone. © SAMSUNG Electronics Co., Ltd.
  • Page 21: Using A Speakerphone

    While on a call, press the [Selection] button corresponding to [NEW] menu displayed on the LCD screen. This will disconnect the current call and provide dial tone. Dial an outside telephone number and press the [Send] button. © SAMSUNG Electronics Co., Ltd.
  • Page 22 When the phone is in standby mode, press the [Screen] button repeatedly until the Soft menu screen appears. Press the [Selection] button corresponding to [LAST REDIAL] displayed on the Soft menu screen. Begin speaking after the other party picks up the phone. © SAMSUNG Electronics Co., Ltd.
  • Page 23 Soft Menu screen or press [1] [7]. ► • [1][7] is the function code for redialling the saved number. NOTE The saved number is stored in memory until you save another external number. © SAMSUNG Electronics Co., Ltd.
  • Page 24: Answering A Call

    When the phone rings, a call receipt message will be displayed on the LCD screen. Lift the handset and the ringing call will be automatically connected you. Replace the handset after a conversation is over. © SAMSUNG Electronics Co., Ltd.
  • Page 25: Call Pickup

    This function is used when you pickup a call that is ringing at another station. When you hear an unattended ringing station lift the handset. Press [6] [5], the function code for call pickup. ► Dial the extension number of the ringing phone. © SAMSUNG Electronics Co., Ltd.
  • Page 26: Features Used During A Call

    • The intercom call is placed into exclusive hold and cannot be retrieved at another station. To call again, press the blinking [CALL] button in the programmable feature screen. © SAMSUNG Electronics Co., Ltd.
  • Page 27: Hold An Outside Call

    - If the [Hold] button is pressed once, you can reconnect to the party on hold from another phone. - If the [Hold] button is pressed twice, you can reconnect to the party on hold only from the original phone. © SAMSUNG Electronics Co., Ltd.
  • Page 28 During a call you can mute the handset transmitter or microphone while still listening to the other party. Press the [Selection] button for [MUTE] displayed on the screen. Press the [Selection] button for [MUTE(OFF)] to clear the Mute function. © SAMSUNG Electronics Co., Ltd.
  • Page 29: Transferring A Call

    - If the station you wish to transfer the call to is busy, you can camp-on the caller to the busy station by pressing the [End] button. The busy station will receive off hook ring to indicate a camp-on call. © SAMSUNG Electronics Co., Ltd.
  • Page 30: Conference Calls

    The conference connection status of all the numbers is displayed. NOTE If you press [Transfer] button and dial the conference function code [4][6], you can use the conference function to add additional parties. © SAMSUNG Electronics Co., Ltd.
  • Page 31: Application Menus

    Press the [Send] button to dial the number. - Answers incoming calls. - Dials the most recently called number when pressed and held. If the [Send] button is pressed briefly in the standby mode, your recent calls are listed on the screen. © SAMSUNG Electronics Co., Ltd.
  • Page 32: Enter Button

    - To move the cursor to the left. Cancel button - Moves to the previous page of a menu. - Deletes the entered letter or number. - Disconnects the current call. - Exits from the current mode to the idle screen. © SAMSUNG Electronics Co., Ltd.
  • Page 33: Entering Application Menus

    - Press the [End] button to exit the application menus. NOTE When If there is a black mark at the bottom right of the LCD panel, you can press the [Menu] button for other functions. Click [Menu] button © SAMSUNG Electronics Co., Ltd.
  • Page 34 3. Status Info 4. Enbloc Timeout 5. News Color 6. Privacy Option 7. Config. Reset 8. Version Info Ring Type/Volume 1. Ring Type 2. Ringer 3. OffHook Ring 4. Handset 5. Speaker 6. BGM 7. Page © SAMSUNG Electronics Co., Ltd.
  • Page 35: Annex

    Nothing appears on the LCD screen while the DS-5012L phone is being used. Check if the phone line is correctly connected to the port of the DS-5012L phone. (Refer to ‘Connecting Lines to the Phone’ section of ‘Preparation’ in this guide.) The DS-5012L phone does not ring and volume is too low.
  • Page 36 Keep a reasonable distance(about 1m) between phones. An alarm does not ring at the programmed time. - Check the current time is set on the DS-5012L phone correctly. If the current time setting needs to be changed, consult the System Administrator.
  • Page 37: Product Specifications

    Product Specifications The specifications and features of the DS-5012L digital phone are as follows. Specification Items Model DS-5012L Weight(kg) Size(mm) 266(width)×206(length)×122(height) Operating Temperature(°C) 0 to 45 Operating Humidity(%) 10 to 90 non condensing Number of the [Selection] buttons Navigation Buttons...

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