Resetting Your Device - Matrox Maevex 6020 User Manual

Problem Internal SSD buffer space is low or full
1
Cause
The primary and/or secondary video quality settings are set to
a target resolution of 1920 × 1080 60 fps.
1
Solution
The recording buffer of the device's internal SSD has a capacity of approximately 18 hours
(before upload to the Panopto server). To increase the total recording time, try reducing your
video quality settings through Panopto software. For example, using
increases the total recording time to 34 hours, and using
total recording time to 48 hours. For more information on adjusting video quality settings,
see Panopto documentation.
Problem RTMP bandwidth failure
1
Cause
There may not be enough bandwidth available.
1
Solution
Make sure your network and network equipment support the bandwidth required for your
session. For more information, contact your network administrator.

Resetting your device

In some cases, you may need to perform a configuration reset of your Maevex 6020 device.
WARNING:
This resets all of your device settings, including the IP configuration and password.
To restore the default settings of your Maevex 6020 device, press
and hold the
Reset
paper clip for 5 seconds (until the LED turns fast blinking
green).
This reboots your device and restores the default settings of
your device.
A configuration reset restores the default settings of your Maevex 6020 device.
button on your device with the tip of a
High
Matrox Maevex 6020 Remote Recorder – User Guide 31
(maximum value), with
1080p
quality settings
Ultra
quality settings increases the