Summary of Contents for Matrox Maevex 6020
- Page 1 ENGLISH Matrox ® Maevex ™ 6020 Remote Recorder User Guide 20272-301-0100 2018.12.20...
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Page 2: Table Of Contents
Assigning an IP address or a host name ....................17 Obtaining a registration key for your remote recorders ..............18 Downloading your Matrox Maevex 6020 Configuration and Firmware Utility ........18 Running your configuration and firmware utility ................18 Understanding your configuration and firmware utility ..............19 Using your configuration and firmware utility ..................21... - Page 3 Appendix B – Providing adequate airflow to your Maevex device ....37 Customer support ....................38 Matrox web ............................38 View your warranty information ......................38 View the third party software notices ....................38 Register your Matrox product .......................38 Matrox Maevex Series – User Guide...
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Page 4: Matrox Safety Information
Don’t place the external power supply directly on top of the device. Only use power supplies originally supplied with the product or use a replacement that’s approved by Matrox. Don’t use the power supply if it appears to be defective or has a damaged chassis. -
Page 5: If Your Product Includes Laser-Based Technology
Don’t attempt to open or repair a power supply unit (if one was supplied). Don’t attempt to open or repair your Matrox product. If there’s a fault with your Matrox product, review your Matrox warranty for more information. Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 6: Overview
Panopto software – For more information on scheduling and managing your recordings, see your Panopto documentation. * The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative. -
Page 7: Getting Started
Getting started Maevex 6020 Remote Recorder provides hardware streaming and recording technology that’s integrated into the Panopto™ cloud video platform. Your Maevex device has two (2) Full HD channels of live video that can be used simultaneously. Each channel of live video can have up to five (5) recordings being recorded simultaneously, and uploaded to the Panopto cloud for immediate delivery, video-on-demand (VOD), or later transmission. -
Page 8: Setup Overview
“Connecting your Maevex remote recorder”, page Validate your setup – see “Validating your Maevex setup”, page Configure your product – see “Configuring your Maevex remote recorder”, page Manage your recordings – see “Managing your recordings”, page Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 9: Connecting Your Maevex Remote Recorder
Maevex device is turned on, your video sources will be lost. Review the safety information provided. For more information, see “Matrox safety information”, page Connection overview Maevex 6020 remote recorder (Front) Power button Control buttons USB (Front) Headphone Microphone Matrox Maevex 6020 Remote Recorder – User Guide... - Page 10 Maevex 6020 remote recorder (Back) HDMI In (source) Line In (source) (network) USB (Back) 12V DC power HDMI Out (monitor) DisplayPort (console display) 10 Matrox Maevex 6020 Remote Recorder – User Guide...
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Page 11: Description Of Supported Connections
Powering your device on and off. USB (Front) Connect your Kuando™ Busylight UC Omega device either to the USB 2.0 connector (front) or to the connector (back) on your Maevex USB 3.0 USB (Back) device. Matrox Maevex 6020 Remote Recorder – User Guide 11... -
Page 12: Step-By-Step Connection Setup
Step-by-step connection setup This section guides you through the step-by-step connection setup of your Maevex 6020 remote recorder. Connect your camera Connect your camera to the HDMI In 1 connector on your remote recorder unit. Connect your video source If you’re using a video source (such as a... - Page 13 Connect your USB device (optional) If you’re connecting a Kuando™ Busylight UC Omega device to your unit, connect the USB cable to the connector on USB (Back) your remote recorder unit. Matrox Maevex 6020 Remote Recorder – User Guide 13...
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Page 14: Powering Your Device On And Off
Powering your device on and off To power on or off your device, press the button on your device. After connecting your Maevex remote recorder, validate your connection setup (see “Validating your Maevex setup”, page 15). 14 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 15: Validating Your Maevex Setup
(see “Powering your device on and off”, page 14). If, Red (solid) after restarting your device, the LED is still red, contact your vendor for technical support (see “Customer support”, page 38). Matrox Maevex 6020 Remote Recorder – User Guide 15... -
Page 16: Validating Network Discovery
If your devices are in different network subnets, you need to validate network discovery in each subnet separately. For more information on using different subnets, contact your network administrator. After validating your connection setup, configure and update your Matrox Maevex remote recorder (see “Configuring your Maevex remote recorder”, page 17). -
Page 17: Configuring Your Maevex Remote Recorder
Assigning an IP address or a host name To locate a remote recorder, Matrox software uses the device IP addresss through UPnP or the host name through a DNS server. For more information on which network protocol you should use contact your network administrator. -
Page 18: Obtaining A Registration Key For Your Remote Recorders
Downloading your Matrox Maevex 6020 Configuration and Firmware Utility Matrox makes the latest software available on the Matrox web site (www.matrox.com/graphics/en/support/drivers/). Running your configuration and firmware utility Run the MVX-6020_Setup-FW_Util.msi program locally (not over a network) on a system running Microsoft®... -
Page 19: Understanding Your Configuration And Firmware Utility
Understanding your configuration and firmware utility Your Matrox Maevex 6020 configuration and firmware utility guides you through the steps to enter a device password for (step 1), search for (step 2), and configure and update (step 3) your Maevex 6020 devices. - Page 20 Device can’t be detected. When a device is no longer detected, the tile lists the last known IP address of that (Black) device. To fix this, review your settings and search for your devices again. 20 Matrox Maevex 6020 Remote Recorder – User Guide...
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Page 21: Using Your Configuration And Firmware Utility
When you’re done, click Note: We strongly recommend you take note of the password entered. You will need this password to update or change the configuration of your device. Matrox Maevex 6020 Remote Recorder – User Guide 21... - Page 22 If you enter a different password for the Maevex devices found, you may be prompted to authenticate the devices found. If prompted, enter the for the Password devices found, then click Authenticate 22 Matrox Maevex 6020 Remote Recorder – User Guide...
- Page 23 If you have your own NTP server, enter the name of your server. To apply your changes, click . To discard the last changes made, click Cancel Matrox Maevex 6020 Remote Recorder – User Guide 23...
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Page 24: Device Settings
To format the internal solid state drive (SSD) on your device, click Format SSD WARNING: Formatting the SSD permanently erases all recordings from this device. Any recordings that haven’t been uploaded to the Panopto server will be lost. 24 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 25: Verifying Your Panopto Settings
Assigning a static IP address to your device By default, your Matrox device is configured to use a . You can Dynamic IP address (DHCP) manually assign a static IP address to your device through the network settings of your Maevex product. -
Page 26: Managing Your Recordings
You can use theMatrox Maevex Remote Recorder Configuration and Firmware Utility to lock the button on your Maevex device. Locking the record button prevents users from recording Record manually. For more information, see “Configure devices”, page 26 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 27: Choosing A Preview Mode
When you cycle through the preview modes, certain status information may appear on your screen, such as the: Preview mode selected Connection status Serial number and IP address of the device Recording notification (red circle indicates the device is recording) Matrox Maevex 6020 Remote Recorder – User Guide 27... -
Page 28: Uploading Your Sessions To The Panopto Server
Panopto video platform. Managing your sessions on the Panopto server Use Panopto software to create, schedule, and manage your recording sessions. For more information, see your Panopto documentation. 28 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 29: Troubleshooting
If your problem persists, contact Matrox. For more information, see “Customer support”, page Common problems and solutions This section addresses specific problems to your Matrox product that could prevent you from using your system or product. Problem Maevex device can’t connect to Panopto video platform Cause Your Panopto user credentials are incorrect. - Page 30 Problem Maevex device not discovered on the network Cause Your Matrox product may not be properly connected or configured. Solution Verify the status information of your Matrox product (see “Validating your Maevex setup”, page 15). Cause Windows Server 2016/2012 R2/2008 R2 only – The Windows SSDP Discovery service may be disabled on your system.
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Page 31: Resetting Your Device
For more information, contact your network administrator. Resetting your device In some cases, you may need to perform a configuration reset of your Maevex 6020 device. WARNING: A configuration reset restores the default settings of your Maevex 6020 device. -
Page 32: Product Information
(5A fuse for overcurrent protection) Power connector DIN 4 female (4-pin) Maximum: 38W Power consumption Typical: 35W Certifications Class A: CE, FCC, ICES-3, KC, RCM, VCCI * Excluding power drawn by external USB devices. 32 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 33: Product Dimensions
650hPa (3,580 meters / 11,745 feet) Atmospheric pressure, operational to 1013hPa (0 meters / 0 feet) Atmospheric pressure, 192hPa (12,000 meters / 39,370 feet) non-operational and transportation to 1020hPa (-50 meters / -164 feet) Matrox Maevex 6020 Remote Recorder – User Guide 33... -
Page 34: Supported Standards
While using a console display, certain limitations may occur (for example, poor image quality or black borders around the screen). Also, for the splash screen to appear properly, your DisplayPort monitor must support a resolution of 1280 × 720. 34 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 35: Appendix A - Firewall Requirements
Appendix A – Firewall requirements The following are the firewall requirements for your Maevex device and firmware updater. Firmware updater and configuration utility The following are the firewall requirements for a system running the Matrox Firmware Updater and Configuration Utility. Network Port... -
Page 36: Adding Rules To Your Windows Firewall Settings
Windows documentation or contact your system administrator. You may need to add rules to your Windows Firewall settings. For more information on accessing and adding rules to your Windows Firewall settings, see your Windows documentation. 36 Matrox Maevex 6020 Remote Recorder – User Guide... -
Page 37: Appendix B - Providing Adequate Airflow To Your Maevex Device
(for example, by operating your device inside a desk cabinet). Monitor your ambient temperatures – Make sure the ambient temperature doesn’t exceed the maximum recommended temperatures. For more information on supported operating temperatures, see “Environmental”, page Matrox Maevex 6020 Remote Recorder – User Guide 37... -
Page 38: Customer Support
Matrox makes warranty information available on the Matrox site (http://www.matrox.com/graphics/en/support/warranty/). View the third party software notices Matrox makes third party software notices and/or additional terms and conditions available on the Matrox site (https://thirdpartylicenses.matrox.com). Register your Matrox product Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events. - Page 39 Hot surface Allow hot surfaces to cool before touching your Matrox unit. Surface chaude Laissez refroidir les surfaces chaudes avant de toucher votre appareil Matrox. Battery replacement The battery is non replaceable. To dispose of your product, see www.matrox.com/environment/weee. Remplacement des piles La pile n’est pas remplaçable.
- Page 40 A. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
- Page 41 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
- Page 42 Copyright © 2018 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
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