Troubleshooting - ZOLL AED PLUS Administrator's Manual

Troubleshooting

Return the unit to ZOLL's Technical Service Department if the unit is not working properly.
Table 5: Troubleshooting
Technical Problem
Self test failed.
CHANGE BATTERIES prompt.
Red "X".
Hear beeping noise when unit is off.
Hear PLUG IN CABLE prompt.
ANALYSIS HALTED. KEEP PATIENT
STILL prompt.
RELEASE TREATMENT BUTTON
prompt.
Recommended Action
Manually test by pressing and holding the ON/OFF
button for more than 5 seconds. Attempt to repair
the device by replacing the batteries or electrodes.
If unit fails test again, remove unit from service
and contact ZOLL Technical Service.
Replace all batteries with new ones at the same
time. Press the battery button when prompted.
Run manual test. Check to see if cable is attached
properly to unit or replace the electrode. Replace
batteries with new ones at the same time. Press the
battery reset button when prompted. If unit still
does not work, remove unit from service and
contact ZOLL Technical Service.
Remove unit from service and replace batteries.
Replace all batteries with new ones at the same
time. Press the battery reset button when prompted.
If beeping continues, contact ZOLL Technical
Service.
Check cable connection between electrodes and
AED.
Excessive artifact detected during ECG analysis. A
patient must be motionless during ECG analysis.
Do not touch the patient during analysis. Keep the
patient still. If the rescuer is using the device in an
emergency vehicle, bring the vehicle to a halt
before performing ECG analyses.
Release Treatment Button, then press and hold
Treatment Button until discharge occurs. If voice
prompt continues, contact ZOLL Technical
Service.
ZOLL AED PLUS 19