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Symptom
Poor image quality (con't)
Vertical lines are not
straight
Voids or contamination
Printer does not start
printing
Error conditions
False error conditions
regarding media, i.e.,
media skew errors,
carriage jams, media
jams, etc.
Onyx PosterShop 5.0
specific
While using PosterShop:
after sending very first
print, the window
displays, "An error
occurred while initializing
printer communication
port for job '___'. ONX /
Would you like to retry or
cancel?
Appendix A: In Case of Difficulty
Potential Problem
Error in the timing adjustment
(the correction in the main
scanning direction)
The head cleaning
mechanism might not have
thoroughly cleaned the print
heads during normal print
cycles
There is a poor interface wiring
connection between the printer
and the host computer
Media loaded improperly
SCSI configuration improperly
set.
Suggested
Solution
Adjust the main scanning
direction using Adjustment,
Auto Mode.
Perform the print head
cleaning procedure: Head
Maintenance.
Check the interface wiring and
repair if necessary. Perform the
Computer interface test
described in this section and
make any changes required.
Ensure the media is loaded
in the roll locators exactly in
the appropriate slot.
Click Cancel and OK at the
abort print window. Go to
Tools>Printer Manager.
Select the X2 printer and
click the Configure button.
Select the Printer Port tab
and click Configure.
Ensure that the SCSI ID is
set to the proper ID number.
(If you don't know, quit and
restart the computer. The ID
will be displayed during
restart or in the SCSI Select
Utility.) Ensure that the
SCSI adapter (in
Tool>>Printer
Manager>>configure
button>>Printer Port
tab>>configure button) is
correct. (If you don't know
the number, try 0 – 3 until
one works.) If this does not
fix the problem, quit and
restart PosterShop and try
again.
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