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XEScan Solution
Installation Guide
701P38349
April 2002

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Table of Contents
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Summary of Contents for Xerox XEScan

  • Page 1 XEScan Solution Installation Guide 701P38349 April 2002...
  • Page 2: Trademark Acknowledgments

    Trademark Acknowledgments Windows 98, Windows ME, Windows NT 4.0, Windows 2000, and Internet Explorer are registered trademarks of Microsoft Corporation. FireBoard is a trademark of UniBrain Incorporated. ® XEROX , XES™, and The Document Company are trademarks of XEROX CORPORATION.
  • Page 3: Table Of Contents

    The LED dot does not light after the Scanner and the PC are powered on......... 15 Other errors: ..........................16 Appendix B - Opening Your PC ....................17 Tools............................17 Other Fasteners......................... 17 Board Installation........................18 XEScan Solution Installation Guide...
  • Page 4: Introduction

    Introduction First, check the Product Fact Sheet received upon delivery. It explains the system requirements. NOTE: The system requirements must be met in order to assure the proper operation of the XEScan Solution. The numbered sections in this guide provide detailed instructions about the installation of the XEScan Solution.
  • Page 5: Check Contents

    • Synergix SAScanner Nationalization Kit ♦ Customer Installation Guide (this document) ♦ Power Cord ♦ Lens Cleaner ♦ Towel ♦ Customer Satisfaction Survey Card • XEScan Software Kit ♦ CD-ROM ♦ Keycode Dongle ♦ Keycode Print • FireBoard 400 Kit ♦ IEEE1394 cable ♦...
  • Page 6: Install The Fireboard 400 And Dongle

    6. Fasten the FireBoard with the screw used to secure the slot cover. 7. Reinstall the PC cover and re-connect the existing cables for the PC. Caution: Take care that no cables are pinched or unplugged when installing the cover. XEScan Solution Installation Guide...
  • Page 7 8. Install the Keycode Dongle on the PC Parallel connector. Installing the Keycode Dongle 9. Power on the PC and check for the completion of a successful bootup. Note: If bootup is not complete, go to Appendix A - Troubleshooting. XEScan Solution Installation Guide...
  • Page 8: Install The Software

    Perform the following removal procedure to uninstall the software. A. Click Start > Settings > Control Panel. Double click on Add/Remove Programs. B. On the Install/Uninstall tab, scroll down the list of programs to XES XEScan. Click on it and click the Remove button.
  • Page 9 27. The Restart screen displays. The PC must be shutdown to make connections to the scanner. Change the selection from Yes, I want to restart my computer now to No, I will restart my computer later radio button highlighted and click Finish. 28. Shutdown the PC. • XEScan Solution Installation Guide...
  • Page 10: Connect To The Synergix Scan System

    Which IEEE1394 connector selected on the PC does not matter. Connecting the IEEE1394 Cable to the PC Caution: Be careful to connect the wire so the tapered side of the plug matches the tapered side of the jack. Carefully align connectors XEScan Solution Installation Guide...
  • Page 11: Perform Maintenance On The Scanner

    5. Perform Maintenance on the Scanner 1. Clean the platen glass: A. Raise the scanner top cover. B. Dampen a clean, lint-free towel (Xerox Part Number 600S4372) with glass cleaning fluid (Xerox Part Number 43P81). C. Wipe the glass with the towel.
  • Page 12: Update The Firmware

    12. Click the Begin Firmware Update button on the screen. Diagnostics displays the Firmware Update screen. 13. Click the Start button. The file downloads to the scanner. 14. When a new screen displays Please, power scanner OFF to enable new firmware, click OK. XEScan Solution Installation Guide...
  • Page 13: Perform A Test Scan

    The XEScan Reflection and Reflection Plus software packages add Scan-to-Print functionality to the XEScan Solution system. In order to copy documents or print files, the target printer or printers must be installed in the XEScan software. The software package and number of licenses purchased by the customer determine the number of printers you can install.
  • Page 14 When the target has been scanned and the calibration completed, repeat the above step for any other media targets. 12. When the calibration phase is complete, click the Finish button. Click the OK button to close the Hardware dialog, or repeat steps 4-11 to install another printer. XEScan Solution Installation Guide...
  • Page 15: Appendix A - Troubleshooting

    If you have tried these suggestions and your scanner still doesn't work, call the XES Customer Call Center. Please have your scanner serial number ready. To find your scanner serial number, look for the sticker on the front of your scanner under the feed shelf. XEScan Solution Installation Guide...
  • Page 16: Other Errors

    Other errors: Refer to the Help file for the problem application: For XEScan: Start >Programs >XES Programs >XEScan Help For Diagnostics: Start >Programs >XES Programs >Diagnostics Help For Hardlock: 1. Confirm that the Dongle is installed properly on the PC.
  • Page 17: Appendix B - Opening Your Pc

    The answer to the question, "Which tools are required to open my PC?" depends on the fasteners on the PC. Common fasteners are Philips-head screws. Use a Philips-head screwdriver on those fasteners Rear view showing Philips-head screws Other Fasteners Some case covers may have thumbscrews that can be unfastened by hand. XEScan Solution Installation Guide...
  • Page 18: Board Installation

    1. Once the cover is removed, locate an open PCI in which to install the IEEE1394 board on the PC motherboard. The PCI slots are usually colored white and sandwiched between any ISA slots and AGP slots. Identifying the PCI slots on the PC Motherboard. XEScan Solution Installation Guide...
  • Page 19 4. Secure the board to the PC by fastening the board to the back of the case. Securing the board to the PC. 5. Reverse the cover removal procedure to fasten the cover on the PC. Caution: Take care that no cables are pinched or unplugged when installing the cover. XEScan Solution Installation Guide...
  • Page 20 Notes:...
  • Page 21 ©Xerox Engineering Systems Inc. 2001 All rights reserved. Printed in the United States of America ® XEROX , The Document Company, the digital box icon, Synergix Scan System, XEScan, and the acronym XES are trademarks of XEROX CORPORATION. 701P????? 4/2002...

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