Non-H3C Transceiver Module Error Message; Symptom; Troubleshooting Flowchart; Solution - H3C S6800 Series Troubleshooting Manual

Non-H3C transceiver module error message

Symptom

The output from the display logbuffer command shows that the transceiver module is not an H3C
transceiver module.
<Sysname> display logbuffer
FortyGigE1/0/5: This transceiver is NOT sold by H3C. H3C therefore shall NOT guarantee
the normal function of the device or assume the maintenance responsibility thereof!

Troubleshooting flowchart

Figure 10 Troubleshooting non-H3C transceiver module error message
Non-H3C transceiver module
reported in system logs
Is the vendor name H3C?
Yes
H3C transceiver module?
Yes
Contact the support

Solution

To resolve the problem:
1. Verify that the transceiver module is an H3C transceiver module:
Execute the display transceiver interface command to view the vendor name of the
transceiver module.
[Sysname] display transceiver interface fortygige 1/0/1
FortyGigE 1/0/1 transceiver information:
Transceiver Type
Connector Type
Wavelength(nm)
Transfer Distance(km)
Digital Diagnostic Monitoring : YES
Vendor Name
Ordering Name
If the vendor name field does not display H3C, replace the transceiver module with an H3C
transceiver module.
If the vendor name field displays H3C, perform the following tasks:
− Execute the display hardware internal transceiver register interface command in
No
Replace it with an H3C
transceiver module
No
Replace it with an H3C
transceiver module
probe view to save the transceiver module information.
Resolved?
No
Resolved?
No
: 40G_BASE_LR4_QSFP_PLUS
: LC
: 1301
: 10(SMF)
: H3C
: QSFP-40G-LR4-WDM1300
23
Yes
Yes
End