Non-H3C Transceiver Module Error Message; Symptom; Troubleshooting Flowchart; Solution - H3C S6890 Series Troubleshooting Manual

4. Verify that the peer port is operating correctly:
Replace the peer port with a new one to identify whether this issue has been resolved.
5. If the issue persists, collect diagnostic information and contact H3C Support.
To collect diagnostic information, execute the display diagnostic-information
command to display or save running status data for multiple feature modules.
<Sysname> display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:Y

Non-H3C transceiver module error message

Symptom

The output from the display logbuffer command shows that the transceiver module is not an
H3C transceiver module.
<Sysname> display logbuffer
HundredGigE1/0/25: This transceiver is NOT sold by H3C. H3C
guarantee the normal function of the device or assume the maintenance responsibility
thereof!

Troubleshooting flowchart

Figure 7 Troubleshooting non-H3C transceiver module error message
Non-H3C transceiver module
reported in system logs
Is the vendor name H3C?
Yes
H3C transceiver module?
Yes
Contact the support

Solution

To resolve the issue:
1. Identify whether the transceiver module is an H3C transceiver module:
Execute the display transceiver interface command to view the vendor name of the
transceiver module. If the vendor name field does not display H3C, replace the transceiver
module with an H3C transceiver module.
2. If the vendor name field displays H3C, perform the following tasks:
No
Replace it with an H3C
transceiver module
No
Replace it with an H3C
transceiver module
25
therefore shall NOT
Yes
Resolved?
No
Yes
Resolved?
No
End