Non-H3C Transceiver Module; Symptom; Troubleshooting Flowchart; Solution - H3C S6520X-HI Series Troubleshooting Manual

b. Identify whether the local port comes up:
− If the port comes up, the peer port fails. Replace the peer port with a new port operating
− If the port remains in down state, the local port fails. Replace the local port with a new
4. If the issue persists, contact H3C Support, and provide the following information:
<Sysname> display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:Y

Non-H3C transceiver module

Symptom

The output from the display logbuffer command shows that the transceiver module is not an
H3C transceiver module.
<Sysname> display logbuffer
Ten-GigabitEthernet1/0/1: This transceiver is NOT sold by H3C. H3C therefore shall NOT
guarantee the normal function of the device or assume the maintenance responsibility
thereof!

Troubleshooting flowchart

Figure 13 Troubleshooting non-H3C transceiver module
Non-H3C transceiver module
reported in system logs
Is the vendor name H3C?
Yes
H3C transceiver module?
Yes
Contact the support

Solution

To resolve the issue:
1. Execute the display transceiver interface command to view the vendor name of the
transceiver module.
<Sysname> display transceiver interface ten-gigabitethernet 1/0/1
Ten-GigabitEthernet1/0/1 transceiver information:
Transceiver Type
Connector Type
Wavelength(nm)
Transfer Distance(m)
correctly.
port operating correctly.
No
Replace it with an H3C
transceiver module
No
Replace it with an H3C
transceiver module
Resolved?
No
Resolved?
No
: 10G_BASE_SR4_SFP
: MPO
: 850
: 100(OM3),150(OM4)
25
Yes
Yes
End