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Ingenico IWL 2 Series Operating Manual

Eftpos
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EFTPOS Operating Guide Ingenico IWL 2xx Paymark
***********************************************IMPORTANT INFORMATION******************************************
In the Event of your Terminal displaying OFFLINE MODE, you must contact Totalpos immediately.
Failure to contact us may result in loss of transactions.
ON / OFF
To Turn On - Press the ENTER (green) key
To Turn Off - Press the CLEAR (yellow) and FUNC key together
LOGON
Press the MENU button and scroll down to select SUPERVISOR MENU – press ENTER
Scroll down to select LOGON and press ENTER
PURCHASE WITH DEBIT CARD
(Or a Purchase with a Credit Card where the customer enters a Pin)
Press F1 for Purchase
Enter amount of purchase and press ENTER (green) key
Swipe customer card or Insert Chip card
At Cash out prompt press ENTER
Customer selects account and enters PIN.
PURCHASE + CASH WITH DEBIT CARD (when activated)
Press F1 for Purchase
Enter amount of purchase and press ENTER (green) key, Enter Cash out and press ENTER.
Swipe customer card or Insert Chip card
Customer selects account and enters PIN
CASHOUT WITH DEBIT CARD
Press MENU and then select EFTPOS MENU
Select CASH
Enter amount of cash and press ENTER (green key)
Swipe customer card or Insert Chip card
Customer selects account and enters PIN
Service/Support – Eftpos – Operation
SERVICE & SUPPORT PHONE
03 3661090
PAPER ROLL SIZE: 57 x 38
TO RE-ORDER:
:
PHONE
03 366 1090
OR EMAIL:
ORDERS@TOTALPOS.CO.NZ
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Summary of Contents for Ingenico IWL 2 Series

  • Page 1 PHONE 03 366 1090 OR EMAIL: ORDERS@TOTALPOS.CO.NZ EFTPOS Operating Guide Ingenico IWL 2xx Paymark ***********************************************IMPORTANT INFORMATION****************************************** In the Event of your Terminal displaying OFFLINE MODE, you must contact Totalpos immediately. Failure to contact us may result in loss of transactions.
  • Page 2 REPRINT LAST RECEIPT Press the MENU button and scroll down to select SUPERVISOR MENU – press ENTER Scroll down to select DUPL – press ENTER PURCHASE WITH CREDIT CARD Press F1 for Purchase Enter amount of purchase and press ENTER (green) key Customer presses CREDIT account key then either PIN or ENTER (green) key(If Enter selected, Terminal may prompt for continue with Pin Bypass- Select Yes if wish to proceed) Customer signs receipt if required.
  • Page 3 EOV (EFTPOS OFFLINE VOUCHERS) OFFLINE MODE – refer attached This facility must be approved by your merchant bank. Version 6.0/6.1 terminals have the ability to process and store transactions if the EFTPOS network is unavailable. A transaction will initially DECLINE – TRANSMISSION ERROR or CONNECT FAILED and then upon retrying a receipt may print with ACCEPT WITH SIGNATURE.
  • Page 4 Pre-Authorisation for a Credit card Press MENU Press 2 HOSPITALITY Press 1 AUTH Swipe customer card or Insert Chip card Enter amount of Auth and press ENTER (green) key At Cash out prompt press ENTER Customer selects account and enters PIN. Pre-Authorisation Completion Press MENU Press 2 HOSPITALITY...