1. Manuals
  2. Brands
  3. Unitron Manuals
  4. Hearing Aid
  5. Tandem
  6. User manual

Unitron Tandem User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Tandem
™
Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Tandem and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Unitron Tandem

Summary of Contents for Unitron Tandem

  • Page 1 Tandem ™ Guide...

  • Page 2: Table Of Contents

    Table of Contents Your Tandem™ Hearing Instruments......1 Overview of your Tandem™ Hearing Instruments ..2 Features of your Tandem™ Hearing Instruments ..6 Putting your Hearing Instruments on your Ears .....7 Turning your Hearing Instruments On and Off ....9 Battery Information ............11 Operating Instructions ..........13...

  • Page 3: Your Tandem™ Hearing Instruments

    Replacement Batteries: Size 13 Warranty: __________________________________________ Program 1 is: automatic program (Tandem 16 only) manual program for: ___________________ Program 2 is the manual program for: __________________ Program 3 is the manual program for: __________________ Program 4 is the manual program for: __________________...

  • Page 4: Overview Of Your Tandem™ Hearing Instruments

    Overview of your Tandem™ Hearing Instruments ™ There are two parts to your Tandem system: • transmitter hearing instrument • receiver hearing instrument Transmitter Hearing Instrument The transmitter hearing instrument is labeled “Tandem Tx”. It is worn on your poor ear. The diagrams below identify some of the components of your transmitter hearing instrument.
  • Page 5 Legend 1 Earhook 2 Microphone and Microphone Shield 3 Volume Control 4 Battery Door / On & Off Switch 5 Slim Tube 6 Dome 7 Retention piece 8 Earmold...
  • Page 6 Receiver Hearing Instrument There are two different receiver hearing instrument styles available. The diagrams below identify some of the components on your receiver hearing instrument. Have your hearing healthcare professional place a check beside the diagram that best describes your receiver hearing instrument style and attachment.
  • Page 7 Legend 1 Earhook 2 Microphone and Microphone Shield 3 Program button 4 Volume Control (optional) 5 Receiver Boot / Battery Door / On & Off Switch 6 Slim Tube 7 Dome 8 Retention piece 9 Earmold...

  • Page 8: Features Of Your Tandem™ Hearing Instruments

    Depending on your previous experience with hearing instruments, increase wearing time gradually until you have fully adjusted to them. Eventually, you should wear your Tandem hearing instruments all day every day. Please consult your hearing healthcare professional regarding any adjustments you may require to ensure that you are happy with your hearing instruments.

  • Page 9: Putting Your Hearing Instruments On Your Ears

    Putting your Hearing Instruments on your Ears Your behind-the-ear (BTE) hearing instruments may be color-coded red for your right ear and blue for your left ear. This color indicator is located on the battery door with a small colored dot. The transmitter hearing instrument is for your poor ear and the receiver hearing instrument with the receiver boot is for your better ear.
  • Page 10 BTEs with Slim Tubes 1. Hold the slim tube where it attaches to the dome and gently push the dome into your ear canal. The slim tube should lie flush against your head and not stick out. 2. Place the hearing instrument over the top of your ear.

  • Page 11: Turning Your Hearing Instruments On And Off

    Turning your Hearing Instruments On and Off Your hearing instruments have a three-position battery door or receiver boot that acts as the on/off switch and that allows access to the battery compartment. To turn your transmitter hearing instrument on, close the battery door fully.
  • Page 12 Transmitter Hearing Instrument open Receiver Hearing Instrument open Note: When turning your hearing instruments on and off while they are on your ears, grasp the top and bottom of the device with your index finger and thumb. Use your thumbnail to open and close the battery door or receiver boot.

  • Page 13: Battery Information

    Battery Information Size 13 batteries are used in your Tandem hearing instruments. To replace the hearing instrument battery, fully open the battery door or receiver boot for access to the battery compartment. Low Battery Warning When you hear two long beeps, your hearing devices are warning you that their batteries are low.

  • Page 14: Caring For Batteries

    3. Insert the new size 13 battery into the battery compartment with the plus (+) sign on the Plus (+) battery facing up, the Signs same way as the plus (+) sign on the edge of the battery door. This will ensure that the battery door closes properly.

  • Page 15: Operating Instructions

    Please refer to the Smart Control User Guide for more information. Setting your Ideal Volume Your Tandem receiver hearing instrument has an ideal volume indicator. A single beep indicates when the volume control has reached its ideal level for your particular hearing abilities, as pre-set by your hearing healthcare professional.
  • Page 16 Tandem transmitter hearing instrument with volume control Your Tandem transmitter hearing instrument has a volume control which only affects the sounds coming from the poor ear side. You can increase the loudness of sounds from your poor ear side by turning up the transmitter volume control (scroll up).

  • Page 17: Push Button

    Program 4 (e.g. Music) 4 beeps Easy-t/Telephone short melody Your Tandem hearing instruments may also come with an optional remote control which allows you to switch between different listening programs. Please refer to the Smart Control User Guide for more information.

  • Page 18: Using The Telephone

    Remember to move the handset slightly up or back to find the position that sounds best to you. Your hearing healthcare professional may have set up an automatic telephone program on your Tandem hearing instruments, called easy-t. Your hearing instrument will automatically switch to your dedicated telephone program when the telephone is brought up close to your receiver hearing instrument (better ear).
  • Page 19 Consult your hearing healthcare professional if you experience difficulties using your hearing instruments on the phone. To affix the optional easy-t magnet: 1. Clean the telephone ear piece. 2. Hold the magnet near the “listening end” of your telephone and release it (Figure 1). The magnet will flip to the appropriate side and seek the optimal position on the telephone ear piece.

  • Page 20: Caring For Your Hearing Instruments

    Caring for your Hearing Instruments • Open the battery door and receiver boot when not in use. • Always remove your hearing instruments when using hair care products. The hearing instruments can become clogged and cease to function properly. • Do not wear your hearing instruments in the bath or shower or immerse them in water.

  • Page 21: Cleaning Your Hearing Instruments

    • Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing devices or earmolds can seriously damage them. Tandem™ Hearing Instruments with Earmolds Earmolds send amplified sound from the hearing devices into the ears. They must fit into your ears snugly and comfortably.
  • Page 22 Rinse them with cool water and allow them to dry overnight. Make sure the earmold tubes are dry before reconnecting them to each earhook on your hearing instrument. Tandem™ Hearing Instruments with Slim Tubes and Domes You should have the slim tubes and domes replaced by your...
  • Page 23 5. Using the black cleaning pin provided in the kit, gently insert the cleaning pin where the slim tube attaches to the hearing instrument and push the pin all the way through the tube. Note: The slim tubes and domes should never be rinsed or submerged in water as water drops may become lodged in the tube and block sound or damage the electrical components of the...

  • Page 24: Signature Features Of Your Tandem™ Hearing Instruments

    Signature Features of your Tandem™ Hearing Instruments CROS and BiCROS Inputs In programs with a CROS or BiCROS input, Tandem hearing instruments enable you to hear sounds from your poor ear side in your better ear. The sounds are wirelessly transmitted from the transmitter hearing instrument on your poor ear over to the receiver hearing instrument on your better ear.

  • Page 25: Noise Interference

    Noise Interference All wireless transmissions are subject to interference from a variety of electromagnetic sources. The following electromagnetic sources may generate noise (buzzing) in your Tandem system: • Security Systems • Fluorescent Lighting • CRT Monitors Moving away from the electromagnetic source,...

  • Page 26: Warnings

    Warnings • Hearing devices should only be used as directed by your physician or hearing healthcare professional. • Hearing devices will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Do not use your hearing instruments in explosion hazard areas.
  • Page 27 Note to hearing healthcare professional • Domes should never be fitted on patients with perforated eardrums, exposed middle ear cavities, or surgically altered ear canals. In the case of such a condition, we recommend to use a customized ear mold. Magnet Warnings •...

  • Page 28: Battery Warnings

    Battery Warnings • Never leave hearing instruments or batteries where small children and pets can reach them. • Never put hearing instruments or batteries in your mouth. If a hearing instrument or battery is swallowed, call a physician immediately. Precautions •...
  • Page 29 Labeling The serial number and year of manufacture are located inside the battery door.

  • Page 30: Troubleshooting Guide

    Troubleshooting Guide CAUSE POSSIBLE REMEDY No sound • Not turned on • Turn on • Low/dead battery • Replace battery • Poor battery contact • Consult your hearing healthcare professional • Battery upside down • Insert battery plus (+) side up •...
  • Page 31 CAUSE POSSIBLE REMEDY Intermittent • Replace battery • Low battery • Consult your hearing healthcare professional • Dirty battery contact Two long beeps • Replace battery • Low battery Whistling • Remove and reinsert carefully • Earmold/slim tube/ dome not inserted properly •...
  • Page 32 CAUSE POSSIBLE REMEDY Earmold/slim tube/dome falling out of ear • Consult your hearing healthcare • Poorly fitting earmold/ professional slim tube/dome • See “Putting Your Hearing Instruments on • Earmold/slim tube/ Your Ears”. Reinsert carefully. dome not inserted properly Weak on the telephone •...

  • Page 33: Warning To Hearing Instrument Dispensers (To Comply With The U.s. Food And Drug Administration (Fda) Regulations)

    Warning to Hearing Instrument Dispensers (to comply with the U.S. Food and Drug Administration (FDA) regulations) A hearing instrument dispenser should advise a prospective hearing instrument user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the...
  • Page 34 those hearing instruments with a maximum sound pressure capability greater than 132 decibels (dB).] Important Notice for Prospective Hearing Instrument Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument.

  • Page 35: Children With Hearing Loss

    hearing instrument to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing instrument dispensers now offer programs that permit you to wear a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument.
  • Page 37 5 bis, rue Maryse Bastié - BP 15 WA1 1PD 69671 Bron Cedex, France U.S.A. Netherlands Suite A, 2300 Berkshire Lane North, Ir. D.S. Tuijnmanweg 10, Plymouth, MN 55441 4131 PN VIANEN Unitron Hearing Ltd. 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada...
  • Page 38 D i st r i b u to r www.unitron.com 09-053 029-5792-02...

Table of Contents