Bridged Calls; Call Forwarding - Avaya 9608 Quick Reference

2. Scroll to Call Pickup and press OK.

Bridged calls

Answering a call on a bridged line
1. Select the bridged call that you want to answer.
The ringing line is selected automatically. If you are on
another call when a call comes in to a bridged line,
you have to select the ringing line.
2. PressAnswer.
Joining a call on a bridged line
1. Select the bridged call in progress that you want to
join.
2. Press the Bridge softkey.
Paging
Initiating a group page
1. Dial the group pilot number.
The extensions in the group that you are calling auto
answer the page.
2. Wait for seven seconds before you speak as the
deskphone requires that time to allow audio path.
3. Press End Call to stop paging.

Call forwarding

Activating Send All Calls
1. Gain access to the Features screen.
2. Scroll to choose Send All Calls.
3. Press Select or the corresponding line button to
activate the feature.
Activating call forwarding
1. Gain access to the Features screen.
2. Scroll to choose Call Forward.
3. Press Select or the corresponding line button.
4. Enter the destination number to which you want to
forward your calls.
5. Press Enter.
After you enter the forwarding number, you hear a
confirmation tone.
Conferencing
Setting up a conference call
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the
contacts list, or the History list.
4. Press Join when the person answers the call.
5. To add another person, press Add and repeat Steps 3
to 4.
Adding a person on hold to a conference
call
1. From the Phone screen, select your active call.
2. Press Conf, or press Add if you are already in a
conference.
3. Select the call on hold that you want to add to the
conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.
Team button
Answering an active call on a monitored
extension
1. Go to the Features screen.
2. Scroll to choose the monitored extension for which
you want to answer the incoming call.
3. Press Select or OK.
Options & Settings
Setting up speed dialing
1. Press Home.
2. Press Select to select Options & Settings > Assign
Speed Dial Entries.
3. Scroll and press Assign to select the required
unassigned line.
4. Press Select to select the number that you want to
assign.
For more information on using the speed dial feature,
see Speed dialing a person.
Setting up favorites
1. Press Home.
2. Press Select to choose Options & Settings >
Assign Favorite Entries > Set Favorites.
3. Perform one of the following actions:
• To add a favorite contact, press Contacts.
• To add a favorite feature, press Features.
4. Press Select to choose the required contact or
feature.
Features
Setting up automatic call back
1. Gain access to the Features screen when you get a
busy signal from the extension that you called.
2. Scroll to Auto Callback.
3. Press OK or press the corresponding line button.
Activating EC500 for simultaneous ringing
on multiple phones
1. From the Phone screen, gain access to the Features
screen.
2. Scroll to EC500 and press OK.
Extending a call to your cell phone (EC500)
1. During an active call, gain access to the Features
screen.
2. Scroll to Extend Call , and press OK to forward the
call to your mobile phone.
3. Answer the call on your cell phone.
The call remains active on your deskphone, so you
can switch back to your deskphone at any time.
Contacts
Adding a new contact
1. Press Contacts > New.
2. Enter the first and last name using the dialpad.
3. Choose Yes in the Track Presence field to know the
presence information for this contact. If the presence
information is available for this person, the deskphone
displays the presence icon next to this name of the
contact on the Phone screen or the Contact screen.
4. Scroll to the next field.
5. Enter the number.
The contact number can include a-z, A-Z, 0-9, and the
following special symbols: comma (,), space, dash (-),
dot (.), + , * , #, $, &, !, ~, ?, +, =, |. A comma (,) inserts
a pause during dialing.
6. Scroll to the next field and choose the type of number
that you entered: Work, Home, Mobile.
7. If you have another number for this contact, select the
next field and repeat Step 5 to Step 6.
You can add up to five additional numbers for this
contact, but you can designate only one number as
primary.
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