Troubleshooting; Common Queries - Panasonic NE-SCV2 Operating Instructions Manual

Troubleshooting

Troubleshoot following the next procedure when there is a problem.
Symptom
It does not operate at all
It does not cook correctly
There is a sound
There is smoke or harsh
odour
There are sparks during
cooking
The buzzer does not beep
There is an odour or smoke
There is a sour odour
Foods "explode" during
heating
Smoke appears around the
door when grilling
46
Cause
Is there a power outage?
O
Is the breaker in the power distribution board tripped, or the
O
power supply plug unplugged?
Is the initial screen displayed in the control panel? If the auto
O
power OFF function is in operation, perform the operation after
the initial screen is displayed by opening the door.
Is the cook setting, accessory, or the cook time incorrect?
O
Has the oven been sufficiently preheated?
O
There will be a sound of cooking starting and the fan will sound.
O
O A smoke or harsh odour may occur due to burning of the oil for
oven cavity protection when the heater is turned on for the first
time. Always ventilate and perform a blank baking if it concerns
you. (p.9)
A metal container can only be used in the oven when not using
O
microwave power. (p.10)
Is a container containing gold or silver particles used?
O
Is any metal (aluminium foil, metallic skewer, etc.) touching the
O
wall of the oven cavity?
Is the oven cavity rusted? A rust may cause sparks.
O
Is the loudness of the beep set to OFF?
O
The buzzer will not beep when it is set to OFF. (p.24)
This is not a malfunction. The catalyst reaction will lower when
O
the cooking temperature is low (approximately 240°C or lower).
Also, it may exceed the processing ability when the amount of
oil smoke generated during cooking is high.
O Depending on the food, a sour odour may occur during cooking,
but this is caused by the catalyst reaction and it is not abnormal.
Microwave power level is too high.
O
Reduce power level.
Skins of foods i.e potatoes, chicken are not pierced.
O
Pierce skins on foods to release pressure build up during
heating. NEVER try to boil eggs in shells.
Fat from foods is splashing on to the grill elements and burning.
O
Stop the oven and drain away all excess fat and juices. Watch
the food carefully as it grills. Ensure the cavity ceiling and all
accessories are cleaned regularly.
Symptom
The cooking result of a
certain memory cooking is Did the preheat temperature or cooking mode that were set into
O
different from that of the memory change? (p.25)
previous time

Common Queries

Question
Where can I obtain additional Contact the manufacturer or the dealer from whom you
O
oven accessories? purchased the oven.
Only the same oven can be stacked. Be sure to fix with optional
O
Can the oven be stacked?
parts. For details, refer to "Instruction for Stacking". (p.20)
Can I dry tea towels and
O No. Never put these, or similar items in your Panasonic Oven.
clothes in the oven?
When the message referring p.48 is displayed, oven
O
How often should the oven be
maintenance is required. Please contact the dealer or a service
serviced?
agent. (p.49) Continuing to use the oven may cause failure.
Cause
Answer
47