Troubleshooting
Problems
The power indicator
or display window
does not turn on
even though it is
plugged in.
Cooking does not
complete even
if main unit was
started.
Has a burnt smell.
Heater tubes turn off
during cooking.
Smoke comes out.
H01 or H02 appears on
the display window.
Cause and solution
● The plug is not inserted properly.
Insert the power plug firmly into the outlet.
➜
● If the main unit is left for more than 1 minute, the power
will be turned off automatically.
Press "Power" button to return to standby status.
➜
If power indicator does not turn on even after press-
ing, contact to the customer care center.
(See EN18)
● There is a problem with the main unit.
Contact to the customer care center. (See EN18)
➜
● The baking time is too long.
Turn off the main unit.
➜
● The fats and gravy on the baking tray or the cooking
rack may cause smoke during cooking especially
using broil menu.
Clean the baking tray or cooking rack after every
➜
use.
● There are any dripping gravy, ingredients or crumbs
on the crumb tray.
Clean the crumb tray.
➜
● The heater tubes turn on/off to control temperature.
It is not a malfunction.
● The fat from the food sticking to the heater may cause
smoke during cooking especially using "Broil" menu.
Set lower temperature if necessary.
➜
● The display indicates a problem.
Contact to the customer care center. (See EN18)
➜
EN17