Scanning And Other Problems - Brother ADS-1250W Online User's Manual

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Scanning and Other Problems

Scanning Difficulties
Difficulties
TWAIN or WIA errors
appear when starting to
®
scan. (Windows )
TWAIN errors appear
when starting to scan.
(Mac)
Vertical lines are seen in
the scanned image.
The scanned image is
missing.
The scanned image is
skewed.
(ADS-1700W)
The scanned image is
skewed.
Scanning is too slow.
> If You Are Having Difficulty with Your Machine
Cause
The TWAIN or WIA driver has not
been selected as the primary source
in your scanning application.
The TWAIN driver has not been
selected as the primary source in
your scanning application.
Paper dust has accumulated on the
surface of the glass strips.
The Paper Guides are not adjusted to
fit the width of the document.
The settings are not appropriate for
your document. For example, a
Letter/A4-sized document was fed
when Executive/A5 Letter was
selected as the document size.
-
If you use a preset document size,
the document skewing cannot be
corrected automatically.
The Paper Guides are not adjusted to
fit the width of the document.
The Long Paper setting is selected.
• The plastic card is not inserted
straight.
• The plastic card is not inserted
according to the guidelines.
The document was curled.
The embossed card was inserted in
the Card Slot with the embossed side
down.
The resolution is not appropriate for
your document.
You are scanning in Bus Power
Mode. (ADS-1200/ADS-1250W)
> Scanning and Other Problems
Suggestions
Make sure the Brother TWAIN or WIA driver is
selected as the primary source in your scanning
application. For example, in Nuance
14SE, click Scan Settings > Select. Select the
Brother TWAIN/WIA driver.
Make sure the Brother TWAIN driver is selected as
the primary source in your application.
You can also scan documents using the ICA
Scanner Driver.
Clean the glass strips inside the machine.
See Related Information: Clean the Scanner and
Rollers.
Gently adjust the Paper Guides to fit the width of
your document. When Scan Size is set to Auto and
you are scanning a document that contains
multiple page sizes, insert narrow pages straight
and as close to the center of the machine as
possible. If the document does not feed straight,
use the continuous scan option.
Make sure the document size settings are
appropriate for your document.
Configure the margin settings and adjust the
scanning position.
Configure the margin settings and adjust the
scanning position.
Select Auto for Document Size.
Gently adjust the Paper Guides to fit the width of
your document. When Scan Size is set to Auto and
you are scanning a document that contains
multiple page sizes, insert narrow pages straight
and as close to the center of the machine as
possible. If the document does not feed straight,
use the continuous scan option.
Select a setting other than Long Paper.
Insert the plastic card straight according to the
guidelines.
Straighten the curled document and scan again.
Insert the embossed card, embossed side up, into
the Card Slot.
Decrease the scanner resolution.
Connect your machine to an AC power outlet, and
then try to scan.
™ ™
PaperPort
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